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SureCritic / Hyundai Dealer / Tameron Hyundai / CHRIS COCHRAN
CC

CHRIS COCHRAN

Tameron Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(258 reviews)
86

Reviews of CHRIS COCHRAN

Verified Customer
Birmingham, AL
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Fast and easy
Very easy to make an appointment. Service was quick and easy
JOE B., Service Manager from Tameron Hyundai responded on 10/15/2021 03:50 PM

Thank you for the feedback

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
CC
CHRIS COCHRAN
MB
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Mary B.
Mountain Brook, AL
2013 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2021
verified customerVerified Customer
10
Category: Service
Good response
My concerns were addressed.
Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
MH
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Marilyn H.
Bessemer, AL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service With a Smile
Very helpful technician explained exactly what would happen and the time frame.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/25/2021 08:04 AM

Thank you for your business Marilyn. I really appreciate the five star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
CC
CHRIS COCHRAN
WW
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Wanda W.
Mountain Brook, AL
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service!
The way they meet you at your car, the way they explain what needs to be done, and timeliness.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/25/2021 12:16 PM

It is always a pleasure to serve you Wanda. Thank you for being our customer. 

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
CC
CHRIS COCHRAN
PC
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Patricia C.
Hayden, AL
2016 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great service
great place to purchase a vehicle
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/15/2021 10:15 AM

Thank you for the survey Patricia.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
PG
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Patrick G.
Birmingham, AL
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Exception work and service and at a fair price.
Exception work and service and at a fair price.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/06/2021 06:51 AM

Thank you for the wonderful survey Patrick.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
WW
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Wanda W.
Mountain Brook, AL
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Highly Recommend
I do highly recommend Tameron Hyundai, they are polite, courteous, and very easy to deal with.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/03/2021 05:32 AM

Thank you Wanda. You are a wonderful customer. I really appreciate the survey and your business.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
CC
CHRIS COCHRAN
GM
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Gregory M.
Birmingham, AL
2015 Hyundai Sonata
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/21/2021
verified customerVerified Customer
Category: Service
Accessability, courteousness, client satisfaction
I have always had a good experience at Tameron, including short wait times, maintenance times a care for client satisfaction.
Recommended
Employees worked with
CC
CHRIS COCHRAN
Verified Customer
Maylene, AL
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
I had the best experience using this service department. I love the new way things are done with text and email to approve services that they recommend and the ones you choose to have done.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/08/2021 05:27 AM

Thank you for the five star survey .

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
TH
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Tara H.
Mountain Brook, AL
2015 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2021
verified customerVerified Customer
Category: Service
Friendly Service
Brian was very helpful with my service issue.
Recommended
Employees worked with
CC
CHRIS COCHRAN
Verified Customer
Pelham, AL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Very prompt. Communicates well about work that needs to be done with price before doing work. Excellent service.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 02/04/2021 12:20 PM

Thank you for the wonderful survey Steven.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
CC
CHRIS COCHRAN
JS
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Juanita S.
Birmingham, AL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Courteous and professional personnel
Exceptional staff and service. Kept me briefed on service and maintenance requirements and issues.. Got in and out in a timely manner. Would recommend this facility to anyone
Recommended
Gianna B. from Tameron Hyundai responded on 02/02/2021 11:55 AM

Thank you for the wonderful survey, Juanita. We look forward to your next visit with us.

Employees worked with
CC
CHRIS COCHRAN
Verified Customer
Sterrett, AL
2014 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional
Very helpful in explaining work that needed to be done
Recommended
Gianna B. from Tameron Hyundai responded on 01/19/2021 11:45 AM

Thank you for the five-star survey. 

Employees worked with
CC
CHRIS COCHRAN
PD
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Pastora D.
Helena, AL
2018 Hyundai Elantra
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/12/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Engine replaced twice and still not working properly
After an oil change back in November 2020, I was driving on the Hwy and the engine stopped. I took the vehicle back to the shop on a tow truck.
The engine got damaged and consequently repaired (the engine only had 50,000miles) I asked the dealership how that happened and I did not receive a logic answer.
A few days later, I had to take it back to the shop with a new knocking noise on the engine. They fixed it again and after 3 weeks the noise has came back.
My Elantra is sitting in my garage because I don’t feel comfortable bringing it back to the dealership. I am searching for a different shop to see if I can get it fixed properly.
Not Recommended
JOE B., Service Manager from Tameron Hyundai responded on 01/14/2021 06:08 AM

We will be reaching out to you shortly to discuss your last visit with us.


Tameron Hyundai
Employees worked with
CC
CHRIS COCHRAN
Verified Customer
Birmingham, AL
2012 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2020
verified customerVerified Customer
Category: Service
Revisit
Yes the problem was resolved today.
Recommended
Employees worked with
CC
CHRIS COCHRAN
JJ
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Jack J.
Sylacauga, AL
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great all around service.
Great job.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 09/11/2020 11:31 AM

Thank you for the five star survey Jack.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
CC
CHRIS COCHRAN
Verified Customer
Mc Calla, AL
2013 Hyundai Sonata
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/17/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
DO NOT BUY ANY HYUNDAI VEHICLE
I would not recommend anyone purchasing a car from Hyundai. Nothing but constant problems and recalls. Difficulty getting your car serviced when you do take in for a recall. Worst mistake ever was purchasing my Hyundai Sonata.
Not Recommended
JOE B., Service Manager from Tameron Hyundai responded on 08/18/2020 05:22 AM

Mrs. Wormley

It is unfortunate over time vehicles need repairing. I understand how you feel about your Hyundai after speaking with you. However the survey is a direct reflection of your service advisor during your visit. I hope you can give him a 5 star re score. 

Joe Bajalia
Service Manager
Tameron Hyundai
JOE B., Service Manager from Tameron Hyundai responded on 08/18/2020 05:25 AM

Mrs. Wormley

It is unfortunate over time vehicles need repairing. I know how you feel about your Hyundai after speaking with you. However, the survey you filled out is a direct reflection of the service advisor who helped you at your last visit. I hope you can give him a 5 star re score.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
CC
CHRIS COCHRAN
Verified Customer
Birmingham, AL
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very kind and understanding
Matt Austin was just as kind & understanding to my predicament as if he was my brother. He was very helpful by explaining in detail what had happened to my car and what actions needed to be taken immediately and what could what for a short while. I will never take my car anywhere.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/24/2020 03:05 PM

We appreciate the wonderful comments in the survey. We are here to serve when you need us. Thank you for your business.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
PC
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Patricia C.
Hayden, AL
2016 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service
great
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/22/2020 01:36 PM

Thank you for the wonderful survey Patricia.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
RM
RANDALL MCCADORY
CC
CHRIS COCHRAN
DJ
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Denice J.
Randolph, AL
2011 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service at Its Best!
Matt made my visit seamless. He took the initiative to do research when he didn't have to. He also ensured that my car was serviced correctly.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/13/2020 05:45 AM

Thank you for the wonderful feedback Denice.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
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