CL

CODY M LANGE

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(266 reviews)
86

TK
gravatar
Tony K.
Ferndale, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Great service goes above and beyond
Recommended
Employees worked with

Verified Customer
Bellingham, WA
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service is reasonable and my experience has always been good.
Friendly, Fast service
Recommended
Employees worked with

Verified Customer
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Met my expectations
Recommended
Employees worked with

AG
gravatar
Alden G.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Great service, just wish a carwash can be completed at the same spot service rather than having to go to another place for that. Thanks Mario and Team!
Recommended
Employees worked with

LB
gravatar
Lynn B.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Close to Home
It's great because it's close to where I live and I can walk home and back while my car is being serviced.
Recommended
Employees worked with

CO
gravatar
Carl And Mary Ann O.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great experience
We are never disappointed with the level of service and support we get at this dealership.
Recommended
Employees worked with

Verified Customer
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Efficient and good service
Good service in timely manner
Recommended
Employees worked with

DS
gravatar
Dave S.
Anacortes, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
1st service for new Tucson
Smooth service experience
Recommended
Employees worked with

RC
gravatar
Russell C.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Very helpful
They were very helpful in evaluating my needs. I was looking to have some items replaced. The technician checked and said that all parts were within factory tolerances and he wouldn't suggest that I do anything at this time. It goes back to the old adage of doing the right thing even when nobody is watching.
Recommended
Employees worked with

CD
gravatar
Caroline D.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
!
a
Recommended
Employees worked with

SJ
gravatar
Shawn J.
Lynden, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick service
They were able to get our car in and fixed the same day!
Recommended
Employees worked with

SF
gravatar
Shirley F.
Sudden Valley, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Ease with Honesty
How pleasant and helpful Mario is he throughly explains and is honest
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 11/17/2016 04:24 PM

Shirley,

  Thanks for taking the time to provide us with some feedback. We truly appreciate your business and hope to see your back in the future.

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with

DS
gravatar
Dan S.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
The service person met me as soon as I walked into the door. He was very friendly and helpful.
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 11/15/2016 07:32 AM

Dan,

  Thanks for taking the time to fill out our survey. hopefully we can continue to provide a quality experience at future visits.

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with

OW
gravatar
Olivia W.
Blaine, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional and attentive service
Mario is wonderful. I received what i needed.
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 11/17/2016 04:25 PM

Olivia,

Thanks for taking the time to provide us with some feedback. I appreciate the kind words and hopefully we can continue to prove top quality customer service in the future. hope to see you again.

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with

PN
gravatar
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great people
Super nice sales and service people
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 11/17/2016 04:29 PM

Patrick,

   Thanks for taking the time to provide us with some feedback. hopefully we can continue to provide quality customer service in the near future.

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with

PN
gravatar
Paul N.
Ferndale, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good dealership. Support it for the future
Thot it was a little bit of $ for what they did, but it has to be done. Support it. It is what it is.
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 10/06/2016 08:03 AM

Mr Naber,

 Thank you for taking the time to provide us with some feedback. please let me know if you ever have concerns about your bill, i am always happy to review it with you and see if there is any way we can save your some money.

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with

GN
gravatar
Greg N.
Lynden, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
Overall experience great. Service on vehicle was performed to standards.
Recommended
Employees worked with

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Recent oil and filter change
Excellent experience with booking appt and actual service turnaround.
Recommended
Employees worked with

KM
gravatar
Katy M.
Blaine, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great staff good service
Yes
Recommended
Employees worked with

DG
gravatar
Delavar G.
Port Coquitlam, BC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Service under Waurantee (Time Chain Oil Leakage)
They did excellently in ordering the right parts and do the needed repair (which took them almost one day). I live in BC, Canada, so the warrantee cases cannot be dealt with in Canada (I had bought my car in the US). I went there two times, but it was really worth it!
Recommended
Employees worked with
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.