CS

COREY SPOTTS

Overall Rating

4.8

(389 reviews)

85

Reviews of COREY SPOTTS

MM

M M.

Orwigsburg, PA

2018 Hyundai Santa Fe Sport

09/22/2020

Service Type: Maintenance

Verified Customer

Category: Service

Great service.

Several years ago I had some issues at this service center. Years later I returned to this dealership to purchase a vehicle and have had all my service and maintainence done there. Big difference....for the better. Scheduling is prompt, service done right and personnel very courteous and helpful.

Recommended

Corey S. from Kelly Hyundai responded on 09/23/2020 04:03 AM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! We really appreciate you giving us a second chance, and we are please to hear your visit went well. We are grateful to have you as a customer and look forward to seeing you in the future.

Thanks again,
Corey

Employees worked with

FM

Francisco M.

Hegins, PA

2017 Hyundai Sonata

09/12/2020

Service Type: Maintenance

Verified Customer

Category: Service

Very nice place to shop for a vehicle, very friendly, helpful people..

If anyone is looking to purchase a vehicle, let me say honestly, Freedom is the way to go, the service department and parts department and all other departments are great people, to them customers are first and they all demonstrate it all the time, thank you all, stay safe, keep up the good work....

Recommended

Corey S. from Kelly Hyundai responded on 09/14/2020 05:05 AM

Francisco,

Thank you for taking the time to complete our survey and the 5 star review! We are extremely grateful to have you as customer. It is always a pleasure having you at the shop with us. If there ever is anything I can do to help in the future, do not hesitate to let me know.

Thanks again,
Corey

Employees worked with

Verified Customer

Reading, PA

2018 Hyundai Sonata

08/19/2020

Service Type: Maintenance

Verified Customer

Category: Service

Service

Fast and reliable

Recommended

STEPHEN C E. from Kelly Hyundai responded on 08/19/2020 10:52 AM

Thank you for the 5 star survey!

Your opinoin matters to us.
We are grateful for you and the time you spent with us.
We look forward to your next visit.

Enjoy the rest of your week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415

Employees worked with

JM

Jane M.

Reading, PA

2014 Hyundai Sonata

08/12/2020

Service Type: Repair

Verified Customer

Category: Service

Always helpful

Never have a problem with anyone at Freedom Hyundai. They don’t always have all the factory parts in and have to be ordered but the usually show up very quickly.

Recommended

Corey S. from Kelly Hyundai responded on 08/12/2020 10:23 AM

Hello

Thank you for taking the time to complete our survey and the 5 star review!

There are many things that go into controlling our parts inventory here at the dealership. Our parts team is constantly monitoring our on hand inventory and demand for every part that goes into each and every repair made at our facility. Our inventory is constantly changing to meet the demands of common repairs, but unfortunately there are still some repairs/ components that we don't have in stock.
None the less, we are extremely grateful to have you and your family as customers, and its always a pleasure having you guys here at the dealership with us.

If there ever is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Employees worked with

Verified Customer

Hamburg, PA

2014 Hyundai Elantra

08/11/2020

Service Type: Maintenance

Verified Customer

Category: Service

Service is great

Corey is always super polite and Jody the technician was courteous and knowledgeable.

Recommended

Corey S. from Kelly Hyundai responded on 08/12/2020 04:27 AM

Thank you for taking the time to complete our survey and the 5 star review! We appreciate the time you spent with us at the dealership and look forward to seeing you next time. If there is anything we can do to help, please do not hesitate to let us know.

Thanks again,
Corey

Employees worked with

Verified Customer

Womelsdorf, PA

2018 Hyundai Santa Fe Sport

08/01/2020

Service Type: Maintenance

Verified Customer

Category: Service

Fast service

Always great service at Freedom for all my Hyundai needs

Recommended

Corey S. from Kelly Hyundai responded on 08/03/2020 06:19 AM

Thank you for taking the time to complete our survey and the 5 star review! WE appreciate the positive feedback and are pleased to hear your visit went well. If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Employees worked with

JB

Jordan B.

Minersville, PA

2018 Hyundai Elantra

07/30/2020

Service Type: Repair

Verified Customer

Category: Service

Friendly and honest

Work is always done right by the Hyundai staff. Service department is honest about work needed or not.

Recommended

Corey S. from Kelly Hyundai responded on 07/31/2020 04:00 AM

Jordan,

Thank you for taking the time to complete our survey and the 5 star review! If there is ever anything I can do to help in the future, please do not hesitate to let me know.

Thanks again,
Corey

Employees worked with

RW

Ronald W.

New Ringgold, PA

2018 Hyundai Kona

07/21/2020

Service Type: Maintenance

Verified Customer

Category: Service

Excellent Customer Service, like always!

I arrived for a routine oil change and the Technician found a issue with one of my tires,. It had a slow leak. Cory was the service adviser and we had a meeting with the technician to discuss options. A decision was made and proceeded as discussed. I was impressed by the customer focus that occurred, the professional atmosphere and the resulting speed to complete the work. All so simple if others would do same. Thanks guys.

Recommended

Corey S. from Kelly Hyundai responded on 07/21/2020 09:43 AM

Ron,

Thank you for taking the time to complete our survey and the 5 star review! We always look forward to having you here at the dealership with us. If there is ever anything we can do to help, please let us know.

Thanks again,
Corey

Employees worked with

RS

Rhonda S.

Bernville, PA

2010 Hyundai Tucson

07/12/2020

Service Type: Maintenance

Verified Customer

Category: Service

Service visit

I gave 5 stars but only 4 are showing up. The service department went out of their way to work on my car. Their accommodation to work on my car are greatly appreciated.

Recommended

Corey S. from Kelly Hyundai responded on 07/13/2020 05:13 AM

Rhonda,

Thank you for taking the time to complete our survey and the positive feedback. If there ever is anything I can do to help in the future, please do not hesitate to let me know.

Thanks again,
Corey

Employees worked with

Verified Customer

Orwigsburg, PA

2019 Hyundai Sonata

06/30/2020

Service Type: Maintenance

Verified Customer

Category: Service

Great service

Great service

Recommended

Corey S. from Kelly Hyundai responded on 06/30/2020 11:15 AM

Thank you for taking the time to complete our survey and the 5 star review!
We appreciate the feedback and look forward to seeing you at your next visit.

Thanks again,
Freedom Hyundai

Employees worked with

HD

Harry D.

Auburn, PA

2013 Hyundai Tucson

06/20/2020

Service Type: Maintenance

Verified Customer

Category: Service

Inspection service

Fast inspection and tire rotation service!

Recommended

STEPHEN C E. from Kelly Hyundai responded on 06/22/2020 09:49 AM

Thank you Harry for the 5 star survey!

We are thankful for your business and time.
We look forward to your next visit.

Have a great week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415

Employees worked with

MW

Michael W.

Bethel, PA

2011 Hyundai Santa Fe

06/18/2020

Service Type: Maintenance

Verified Customer

Category: Service

Satisfaction

Like always, friendly and professional service. Because I have a high mileage car, they gave me maintenance suggestions to consider.

Recommended

STEPHEN C E. from Kelly Hyundai responded on 06/18/2020 11:03 AM

Thank you Michael for the 5 star survey!

Thank you for your patronage and your valuable time with us.
We look forward to another opportunity to serve.

Enjoy the rest of your week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415

Employees worked with

VS

Vickie S.

Blandon, PA

2020 Hyundai Tucson

06/16/2020

Service Type: Maintenance

Verified Customer

Category: Service

Fast Service!

I had my first oil change on Saturday. This is something I never look forward to. But this time I was very impressed. They got me in and out in know time. Very happy we the fast customer service. Thanks Freedom Hyundai in Hamburg!!

Recommended

STEPHEN C E. from Kelly Hyundai responded on 06/17/2020 04:19 AM

Thank you Vickie for the 5 star survey and the kind words!

We are very happy to you and your business with us.
We look forward to your next visit.

Enjoy the rest of your week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415

Employees worked with

MM

Marchell M.

Temple, PA

2014 Hyundai Tucson

06/13/2020

Service Type: Repair

Verified Customer

Category: Service

Great

Very pleasant

Recommended

Corey S. from Kelly Hyundai responded on 06/15/2020 05:07 AM

Thank you for taking the time to complete our survey and the 5 star review! We are glad to hear your visit with us went well, and we look forward to the seeing you at your next service visit. If there is ever anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Employees worked with

MP

Mia P.

Sinking Spring, PA

2012 Hyundai Sonata

06/09/2020

Service Type: Maintenance

Verified Customer

Category: Service

2012 Sonata service

I appreciate the time my service advisor took to discuss the brake service that was done on my Sonata. He also mentioned what needed to be done on the rear brakes since I only had the front brakes serviced.

Recommended

Corey S. from Kelly Hyundai responded on 06/09/2020 12:30 PM

Thank you for taking the time to complete our survey and the 5 star review! We are glad to hear your visit went well, and your repairs were explained in detail! If there is anything we can ever do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Employees worked with

Verified Customer

Mohrsville, PA

2018 Hyundai Kona

06/09/2020

Service Type: Maintenance

Verified Customer

Category: Service

Convenient & Quick

Freedom Hyundai makes the process of scheduling service quick and easy. I schedule my service using the website and drop my car off the night before. They call me the next morning when it is ready for pickup. Convenient & Quick. Thank you.

Recommended

Corey S. from Kelly Hyundai responded on 06/09/2020 08:26 AM

Thank you for taking the time to complete our survey and the 5 star review! It is our goal to make service your vehicles as quick and painless as possible! If there is ever anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Employees worked with

Verified Customer

Tamaqua, PA

2017 Hyundai Elantra

06/06/2020

Service Type: Repair

Verified Customer

Category: Service

Service

No comment at this time

Recommended

STEPHEN C E. from Kelly Hyundai responded on 06/06/2020 05:00 AM

Thank you for the 5 star survey!

We are so thankful for your business as well as the time you spend with us.
We look forward to another opportunity to serve.

Have an awesome weekend!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415

Employees worked with

Verified Customer

Hamburg, PA

2019 Hyundai Santa Fe

06/05/2020

Service Type: Maintenance

Verified Customer

Category: Service

Stormy Weather

The service was fine. The personnel at the dealer are always courteous and professional. My only complaint is that they parked my vehicle in the lot and left the driver's side window open. Naturally we has a torrential thunderstorm and the interior was soaked. I work for a truck repair facility and it is our policy to always close windows and lock the trucks when that are in our custody on our property. That might be a good policy for Freedom Hyundai to adopt.

Recommended

STEPHEN C E. from Kelly Hyundai responded on 06/06/2020 04:40 AM

Thank you for taking the time to fill out our survey!

Your opinion is very important to us.
Our service advisor (Corey), feels very bad about leaving your window open.
This was a first for him.
It is our policy to have all windows closed when parked on our lot.

Please give us another opportunity to regain your trust as well as exceed your expectations.
We are grateful for your business and the time you spent with us.

Have a great weekend!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415

Employees worked with

AK

Anthony K.

Pottsville, PA

2013 Hyundai Sonata Hybrid

06/01/2020

Service Type: Maintenance

Verified Customer

Category: Service

Good service, not long waiting.

My car was taken in on time. Car was serviced, and returned to me in a reasonable time

Recommended

Corey S. from Kelly Hyundai responded on 06/02/2020 05:00 AM

Thank you for taking the time to complete our survey and the 5 star review! Servicing our customers vehicle in the most time efficient way possible is always a top priority for us. We do our best to get your vehicle in the shop and back out onto the road as quickly as possible.
If there is ever anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Employees worked with

MG

Michael G.

Hamburg, PA

2015 Hyundai Tucson

05/31/2020

Service Type: Maintenance

Verified Customer

Category: Service

Great Service

Service was done as requested even fixed a few issues not known to me.

Recommended

Corey S. from Kelly Hyundai responded on 06/01/2020 05:17 AM

Mr Gottschall,

Thank you for taking the time to complete our survey and the 5 star review! We appreciate your feedback and your continued service here with us! If there is ever anything we can do to help, please do not hesitate to let us know.

Thanks again,
Corey

Employees worked with

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