Business Solutions
SureCritic / Hyundai Dealer / McGrath City Hyundai / CHRISTINE TONELLI
CT

CHRISTINE TONELLI

McGrath City Hyundai
Overall Rating
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(579 reviews)
40

Reviews of CHRISTINE TONELLI

BN
gravatar
Barbara N.
Chicago, IL
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Professional and friendly service
Was able to get all my services taken care of plus a Lyft ride to and from the dealer. Perfect!!
Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 03/02/2021 03:52 PM

Barbara,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employees worked with
CT
CHRISTINE TONELLI
SS
gravatar
Soe S.
Elmwood Park, IL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome
Awesome service for my first time bringing my vehicle ? in for service. My host or service carer was professional helpful and resourceful to my every need. You guys are lucky to have her!!!!!!!
Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 02/12/2021 10:13 AM

Soe,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employees worked with
CT
CHRISTINE TONELLI
Verified Customer
Chicago, IL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Review
Stephanie did a great job accommodating my service providing feedback when had it for my vehicle.
Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 02/05/2021 09:35 AM

Anonymous,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employees worked with
CT
CHRISTINE TONELLI
Verified Customer
Chicago, IL
2016 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Car Maintenance
Great service! Didn’t have to wait long at all and Christine did great job at taking care of me and my vehicle!
Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 01/27/2021 01:51 PM

Anonymous,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employees worked with
CT
CHRISTINE TONELLI
AW
gravatar
Annie W.
Chicago, IL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
distance from my home
They're good at time set to return your car
Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 01/25/2021 11:31 AM

Annie,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employees worked with
CT
CHRISTINE TONELLI
MT
gravatar
Maruwa T.
Chicago, IL
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service
Good job.
Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 01/06/2021 03:09 PM

Maruwa,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employees worked with
CT
CHRISTINE TONELLI
AW
gravatar
Annie W.
Chicago, IL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They
They are close to me and very dependent
Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 12/19/2020 11:08 AM

Annie,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employees worked with
CT
CHRISTINE TONELLI
CC
gravatar
Caffie C.
Addison, IL
2007 Hyundai Entourage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people
Nice
Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 12/19/2020 11:06 AM

Caffie,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employees worked with
CT
CHRISTINE TONELLI
DA
gravatar
Daisy A.
Chicago, IL
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Best dealership I’ve been too!
Really friendly dealership! Will definitely be coming back!
Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 12/16/2020 06:17 AM

Daisy,
Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employees worked with
CT
CHRISTINE TONELLI
Verified Customer
Chicago, IL
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly employees and short wait times
good overall service is always expected, and I am never disappointed by the quality of work & the helpfulness of the employees.
Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 12/03/2020 10:25 AM

Anonymous,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employees worked with
CT
CHRISTINE TONELLI
MB
gravatar
Mary B.
Chicago, IL
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Exceptional service
My car was done in the amount of time I requested
Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 11/30/2020 10:21 AM

Mary,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employees worked with
CT
CHRISTINE TONELLI
PR
gravatar
Paula R.
Chicago, IL
2014 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Knowledge-Guidance-Fair
Happy with my Service
Thank you Christine! ?
Recommended
CHRIS C. from McGrath City Hyundai responded on 10/06/2020 07:44 AM

Paula,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Repesentitive
cmontoya@ mcgrathcity.com

Employees worked with
CT
CHRISTINE TONELLI
PJ
gravatar
Phillip J.
Chicago, IL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
The staff is great and informative.
Christina and Eddie has always been great and even though it gets stressful in their workplace; they seem to be in control and professional.
Recommended
CHRIS C. from McGrath City Hyundai responded on 09/29/2020 08:35 AM

Phillip,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Repesentitive
cmontoya@ mcgrathcity.com

Employees worked with
CT
CHRISTINE TONELLI
MS
gravatar
Milton S.
Chicago, IL
2015 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2020
verified customerVerified Customer
Category: Service
Great staff
Easy to get too.
Recommended
Employees worked with
CT
CHRISTINE TONELLI
CC
gravatar
Caffie C.
Addison, IL
2007 Hyundai Entourage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The customer service is good
You have good people at the desk work with a smile
Recommended
CHRIS C. from McGrath City Hyundai responded on 09/21/2020 10:24 AM

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Repesentitive
cmontoya@ mcgrathcity.com

Employees worked with
CT
CHRISTINE TONELLI
KL
gravatar
Karen L.
Chicago, IL
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Maintenance
I had service done on my car a few weeks ago! Christine was my advisor and she could not have been better! She answered all my questions took care of me and my car! She's an amazing person!
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 09/03/2020 08:04 PM

Hello 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director 
choelbl@mcgrathcity.com

Employees worked with
CT
CHRISTINE TONELLI
OV
gravatar
Oscar V.
Chicago, IL
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
The McGrath team treats you like family.
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 08/18/2020 06:42 AM

Hello Oscar, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director 
choelbl@mcgrathcity.com

Employees worked with
CT
CHRISTINE TONELLI
IP
gravatar
Irena P.
Chicago, IL
2019 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2020
verified customerVerified Customer
Category: Service
Is good
Service is very good
Recommended
Employees worked with
CT
CHRISTINE TONELLI
CV
gravatar
Carl V.
Chicago, IL
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
christine tonelli is very helpful
very please the way Christine Tonelli treat me very friendly & helpful every visit thank's
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 08/04/2020 07:55 AM

Hello Carl. 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director 
choelbl@mcgrathcity.com

Employees worked with
CT
CHRISTINE TONELLI
Verified Customer
Oak Park, IL
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
excellent service
excellent service
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 07/16/2020 11:52 AM

Hello 


Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director 
choelbl@mcgrathcity.com
773-804-5052 ext 8908

Employees worked with
CT
CHRISTINE TONELLI
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.