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SureCritic / Hyundai Dealer / McGrath City Hyundai / CHRISTINE TONELLI
CT

CHRISTINE TONELLI

McGrath City Hyundai
Overall Rating
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(579 reviews)
40

Reviews of CHRISTINE TONELLI

KL
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Karen L.
Chicago, IL
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Maintenance
I had service done on my car a few weeks ago! Christine was my advisor and she could not have been better! She answered all my questions took care of me and my car! She's an amazing person!
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 09/03/2020 08:04 PM

Hello 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director 
choelbl@mcgrathcity.com

Employees worked with
CT
CHRISTINE TONELLI
OV
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Oscar V.
Chicago, IL
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent Service
The McGrath team treats you like family.
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 08/18/2020 06:42 AM

Hello Oscar, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director 
choelbl@mcgrathcity.com

Employees worked with
CT
CHRISTINE TONELLI
IP
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Irena P.
Chicago, IL
2019 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2020
verified customer Verified Customer
Category: Service
Is good
Service is very good
Recommended
Employees worked with
CT
CHRISTINE TONELLI
IP
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Irena P.
Chicago, IL
2019 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2020
verified customer Verified Customer
Category: Service
Is good
Service is very good
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/14/2020
Service Type: Repair
Category: Service
Is good
Business is good service is very good
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 08/14/2020 01:02 PM

Hello Irena, 

My name is Christopher, Service Director here at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-692-1339. I look forward to speaking with you soon.

Respectfully,

Chris Capparelli
Service Director
McGrath City Hyundai
ccapparelli@mcgrathcity.com

Employees worked with
CT
CHRISTINE TONELLI
CV
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Carl V.
Chicago, IL
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
christine tonelli is very helpful
very please the way Christine Tonelli treat me very friendly & helpful every visit thank's
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 08/04/2020 07:55 AM

Hello Carl. 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director 
choelbl@mcgrathcity.com

Employees worked with
CT
CHRISTINE TONELLI
Verified Customer
Chicago, IL
2004 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/28/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Delay Because of Waiting on Car Parts
It took three weeks to get my car repair due to waiting for the parts. During the time, I was keep on notice of the my car status. Once they received the parts, my car was repaired in one day. And received an apology from everyone, despite it was not their fault that the parts order was delayed.
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 07/28/2020 02:31 PM

Hello 


Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director 
choelbl@mcgrathcity.com

Employees worked with
CT
CHRISTINE TONELLI
Verified Customer
Oak Park, IL
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
excellent service
excellent service
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 07/16/2020 11:52 AM

Hello 


Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director 
choelbl@mcgrathcity.com
773-804-5052 ext 8908

Employees worked with
CT
CHRISTINE TONELLI
Verified Customer
Chicago, IL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Margie O
I love the service and most of the service stuff. I’m always in and out as they say. Their prices for my repairs have been very good. Christina is great to work with.
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 07/14/2020 02:36 PM

Hello, 


Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director 
choelbl@mcgrathcity.com
773-804-5052 ext 8908

Employees worked with
CT
CHRISTINE TONELLI
GS
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Gina S.
Rosemont, IL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Service Department is Always Exceptional!
The service department is part of why I continue to buy from here. Eddy and team are great!!!
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 07/11/2020 06:25 AM

Hello Gina, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director 
choelbl@mcgrathcity.com
773-804-5052 ext 8908

Employees worked with
CT
CHRISTINE TONELLI
Verified Customer
Chicago, IL
2018 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Customer Service
Each visit is very pleasant due to the friendly, kind service of the staff.
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 06/27/2020 05:26 PM

Hello 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director 
choelbl@mcgrathcity.com
773-804-5052 ext 8908

Employees worked with
CT
CHRISTINE TONELLI
JG
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Julita G.
Chicago, IL
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great place
It’s always a pleasure to go to McGrath for car service. Christine has been amazing through out all the years I’ve been going to. Very professional, helpful and always happy to help.

Thank you Christine
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 06/26/2020 11:04 AM

Hello Julita, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director 
choelbl@mcgrathcity.com
773-804-5052 ext 8908

Employees worked with
CT
CHRISTINE TONELLI
CC
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Caffie C.
Addison, IL
2007 Hyundai Entourage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The people
More coupons
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 06/19/2020 02:06 PM

Hello Caffie, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director 
choelbl@mcgrathcity.com
773-804-5052 ext 8908

Employees worked with
CT
CHRISTINE TONELLI
JR
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Joanne R.
Elmwood Park, IL
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
My Hyuandai service visits
I always deal with Christine Tonneli. Chris is my go to gal and always takes great care of me. I always have peace of mind knowing she’ll go above and beyond to help me which really means allot.
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 06/18/2020 06:29 PM

Hello Joanne, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director 
choelbl@mcgrathcity.com
773-804-5052 ext 8908

Employees worked with
CT
CHRISTINE TONELLI
SB
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Steven B.
Chicago, IL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Quality services people!
Easy to work with.
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 06/18/2020 03:04 PM

Hello Steven

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director 
choelbl@mcgrathcity.com
773-804-5052 ext 8908

Employees worked with
CT
CHRISTINE TONELLI
WR
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William R.
Chicago, IL
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
good
it take long time to do oil change i was there 3 hours
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 06/16/2020 03:56 PM

Hello William, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director 
choelbl@mcgrathcity.com
773-804-5052 ext 8908

Employees worked with
CT
CHRISTINE TONELLI
JR
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Joseph R.
Chicago, IL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Service is excellent
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 06/12/2020 12:00 PM

Hello Joseph, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director 
choelbl@mcgrathcity.com
773-804-5052 ext 8908

 

Employees worked with
CT
CHRISTINE TONELLI
PM
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Porfiria M.
Berwyn, IL
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service department
I would like thank Christine for giving good service to their clients. Also being professional and always make sure that everything gets done correctly. I will rate her 5 stars.
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 06/12/2020 08:03 AM

Hello Porfiria, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director 
choelbl@mcgrathcity.com
773-804-5052 ext 8908

Employees worked with
CT
CHRISTINE TONELLI
Verified Customer
Chicago, IL
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service experience.
The repair to my Elantra was done quicker than estimated.
Work is always reliably done.
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 06/10/2020 04:55 PM

Hello 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director 
choelbl@mcgrathcity.com
773-804-5052 ext 8908

Employees worked with
CT
CHRISTINE TONELLI
LT
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Linda T.
Berwyn, IL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Lt
Nice people at McGrath
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 06/02/2020 03:02 PM

Hello Linda,  

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director 
choelbl@mcgrathcity.com
773-804-5052 ext 8908

Employees worked with
CT
CHRISTINE TONELLI
EM
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Efrain M.
Chicago, IL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Service
The service team are outstanding.
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 06/02/2020 02:43 PM

Hello Efrain, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director 
choelbl@mcgrathcity.com
773-804-5052 ext 8908

Employees worked with
CT
CHRISTINE TONELLI
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