We greatly appreciate you taking the time to share your service experience feedback with us and bringing this to our attention. Our sincere apologies for the level of service you received on your last visit. While management ultimately accepts the responsibility for improving processes and policies, it is the service consultants that manage their own scheduling and work flow. We understand at times, it is a very demanding struggle when just one rusted bolt or emergency breakdown (during a hurricane) can throw off everyone's scheduling. We are committed to exceeding your expectations and sincerely value you and your time. Danny will be following up with you shortly.
Thank you for sharing your service experience with us. Our apologies for any inconvenience this may have caused. Slow tire leaks are very difficult to find at times and again, we are sorry that the valve stem did not correct the problem. Danny, your service consultant will be following up with you. We are committed to exceeding your expectations.
We appreciate you taking the time to share your service experience with us. Our apologies for being short staffed due to unforeseen illnesses. We have added personnel to help in speeding our processes. Danny will be following up with you shortly.
Thank you for taking the time to share your service experience with us. Our sincere apologies for the extra amount of time needed to complete your services. Danny, your service consultant will be following up with you.
Thank you for sharing your service experience with us. Our apologies for the uncharacteristic level of service you received. Danny, your service consultant will be following up with you.
Thank you for sharing your service experience with us. We take a tremendous amount of pride in providing an excellent service experience and our apologies for not earning a 5 star. Danny, your service consultant will be reaching out to you.
Thank you for sharing your service experience with us. Our sincere apologies for not following up with you, we ordered a part for you and are awaiting an ETA due to the holiday. Danny, will be reaching out to you shortly.
Thank you for taking the time to speak with Danny today. We appreciate and value you as a guest of St Augustine Hyundai.
It's official! 6 Times in a row!!!Thank you for bringing this to our attention. Our deepest apologies for the uncharacteristic level of service you received. We are very proud of our reputation on providing the best customer service and clearly we dropped the ball. We will be reaching out to you to see if we can't make this right and take the necessary steps to prevent this from happening again.
Thank you for sharing your service experience with us. Our sincere apologies for the miscommunication between the service consultants. Danny, will be reaching out to you. We appreciate you bringing this to our attention so we may get this concern corrected.
It's official! 6 Times in a row!!!
Thank you for sharing your service experience with us. Danny, your service advisor will be reaching out to you.
Thank you for sharing your service experience with us. While we strive to provide an excellent service experience to all of our wonderful guests, it looks like we missed the mark. Our sincere apologies and Danny, your service consultant will be following up with you.
Thank you for sharing your service experience with us and taking the time to speak with Danny today. We appreciate you bringing this to our attention and your continued loyalty to Hyundai of St Augustine.
Thank you for bring this issue to our attention.
I do appologize for the issues that you had I will be having Danny your Advisor follow up with you.
Sincerely
Cheryl Buck
Our sincere apologies for your shark fin falling off. Danny, your service consultant will be following up with on Monday to get this corrected. We are committed to keeping you safe while exceeding your expectations.
Thank you for speaking with Danny and allowing us to make this right. Once again our sincere apologies as we have no idea how this happened.
Thank you for taking the time to share your service experience with us. Our apologies for your Tucson still having issues. Danny, your service consultant will be following up with you shortly.
Thank you for filling out our survey.
Thank you for sharing your service experience with us. Our apologies for the level service you experienced. Danny, your service advisor will be following up with you.
Thank you for speaking with me and allowing us the opportunity to correct this for you. Once again, my apologies for any inconvenience this may have caused. Appreciate the feedback concerning the complimentary service wash and will convey this to our detail manager right away. Please don't hesitate to contact me if I may ever be of assistance.