DT

DANNY PEREZ TORRES

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(577 reviews)
81

SN
gravatar
Smiljana N.
Jacksonville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Profesional
Exceptional service!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/28/2020 06:06 AM

 Thank you for sharing your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.

 Happy holidays from our family to yours.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

GP
gravatar
Gary P.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Fantastic
Great
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/14/2020 06:17 AM

 We greatly appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine. Our service team is committed to keeping you safe while exceeding your expectations.

 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

RB
gravatar
Rebecca B.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
First time....
A little concerned seeing about six other people in the waiting room. But, all turned out very well and spoke with other customers who highly recommended the staff at this location!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/07/2020 05:36 AM

 Thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

GP
gravatar
Gary P.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great staff
Exceptional!!!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/01/2020 01:23 PM

 We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. We are committed to keeping you safe while exceeding your expectations. Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

EK
gravatar
Ellen K.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Hyundai of St. Augustine My Dealer
They are such terrific people working there. They do their best to help with any issues and go way beyond their way to help you out.
This is my 4th car I have purchased from Hyundai of St. Augustine. Would not go anywhere else to buy a car.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/30/2020 05:49 AM

 We greatly appreciate you taking the time to share your service experiences with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations. Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

PW
gravatar
Patricia W.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Only the best will do
I have been a customer of St Augustine Hyundai for more than a few years. I have always had the best service whether buying a car or having it serviced. There is no other dealership for me.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/18/2020 11:48 AM

 We greatly appreciate you taking the time to share your service experiences with us and your kind words. Danny and our service team are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

PR
gravatar
Paul R.
Jacksonville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Top Notch Service!
Danny, Is the man I go to there for my car service because he is true blue! The mechanic he works with clearly obeys his instructions and does just what I want done with my car. What more could I ask for! Top notch service every time.

Thanks,

Paul
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 11/05/2020 07:08 AM

We greatly appreciate you taking the time to share your experiences with us and your kind words. We are truly blessed to have such wonderful guests. We are committed to keeping you safe while exceeding your expectations


Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employees worked with

AT
gravatar
Amron T.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
In and out with ease
Dropped car off while the hubby and I got out for some much needed adventure. Came back to the car ready! No big pressure, this time, to do more “maintenance “ items. Grateful. Last time that was an issue, but not this time.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/21/2020 06:09 AM

 Thank you for sharing your service experience with us and we hope you enjoyed your much needed adventure. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service Danny
You will never be disappointed or unable to resolve any car repair issues. The service advisors treat u like family , and if they can’t get it right they will keep trying until your satisfied.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/19/2020 05:50 AM

 Thank you for taking the time to share your service experience with us and your kind words. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

MS
gravatar
Michael S.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Customer Service
Online service scheduling, customer service, cleanliness of service department waiting room, reliable technical work.
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 10/02/2020 12:45 PM

Thank you for sharing your service experience with us and the 5 star rating. We are committed to keeping you safe while exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People" 
Employees worked with

JP
gravatar
John P.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
friendly good service
lot better friendly
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/30/2020 01:01 PM

 Thank you for sharing your service experience with us and we sincerely appreciate your continued loyalty to Hyundai of St Augustine. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

VB
gravatar
Vicki B.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
exceptional service
I have been a Hyundai custormer for almost 10 years....it was the reason my new car is another Hyundai. Service has always been excellent and the personnel have always been courteous and informative.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/17/2020 05:14 AM

 We greatly appreciate your kind words and continued loyalty to Hyundai of St Augustine. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

VF
gravatar
Vincent F.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Happy, Long-Time Customer
Don’t buy or service your Hyundai anywhere else!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/15/2020 05:18 AM

 We greatly appreciate you taking the time to share your service experience and kind words with us. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

RS
gravatar
Robert S.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
It's fine
daughter said back seat etc wasn't vacuumed.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/15/2020 05:17 AM

 Thank you for taking the time to share your service experience with us. We are committed to keeping you safe while exceeding your expectations. In order to save time,  our complimentary wash it only includes the front seating area being vacuumed. 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

RO
gravatar
Rhonda O.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Hyundai provides good service for a fair price. Very consistent.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/14/2020 12:02 PM

 We thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

BT
gravatar
Bruce T.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service!
They got us in quickly. Danny remembered us and he and Kelso got our brakes fixed!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/31/2020 05:30 AM

 Thank you for taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

TG
gravatar
Thomas G.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai of ST. Augustine Deserves An Excellent Rating
From sales to service Hyundai of St. Augustine is a superior Hyundai Dealership and from my experience of over 8 years they deserve an excellent rating. Their car prices are competitive, the service department is honest and the employees are very courteous and competent. The owner is also the General Manager and many of the employees have been their for many years which says a lot about a work environment. After close to 70 years and many cars in my life this is the first car dealership that I would endorse in this manner.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/26/2020 07:57 AM

 We thank you for taking the time to share your Hyundai of St Augustine experiences and kind words with us. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

BT
gravatar
Bruce T.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Danny was professional and quick at getting us in and helping us!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/21/2020 06:18 AM

 Thank you for sharing your service experience with us and your kind words. Danny and our service professionals are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

JP
gravatar
John P.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
daniel number and jack 1
bring some customer
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/19/2020 05:52 AM

 Thank you for sharing your service experience with us and the 5 star rating. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

DN
gravatar
Dorine N.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Flexibility in servicing hours
Everything went well -- and it was "free oil change". I had expected to pay but they reminded me this one was free on my 2020 Santa Fe. After many days of rain, it was great to drive away in a nice clean car!!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/10/2020 05:50 AM

 Thank you for sharing your service experience with us and your kind words. Our service team is committed to keeping you safe and exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.