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SureCritic / Hyundai Dealer / Lakeland Hyundai / DALTON FRIEDEL
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DALTON FRIEDEL

Lakeland Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(182 reviews)
60

Reviews of DALTON FRIEDEL

PS
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Peter S.
Lake Alfred, FL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good job Service Department
Service department has always done a good job for me.
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 12/29/2020 05:55 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
DF
DALTON FRIEDEL
EM
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Eric M.
Lakeland, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Come join the Lakeland Hyundai family!
They really do treat you like family here. Courteous, friendly, and respectful service
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 12/12/2020 06:44 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
DF
DALTON FRIEDEL
JJ
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John J.
Lakeland, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Merry Christmas.
Had a friend coming from out of state but discovered that I had a screw in my car tire that same morning. Took it right over to Hyundai and Dalton got me out fast with a new tire.
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 12/12/2020 06:44 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
DF
DALTON FRIEDEL
DS
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Donald S.
Zephyrhills, FL
2007 Hyundai Entourage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendly & efficient
Excellent staff!
Friendly and helpful
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 12/12/2020 06:45 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
DF
DALTON FRIEDEL
Verified Customer
Marion, IA
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service that even makes my car happy
Fair and honest advice from service personnel that I have learned to trust.
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 12/12/2020 06:41 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
DF
DALTON FRIEDEL
KM
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Kenneth M.
Lakeland, FL
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent
Excellent employees, service, vehicle, clean, Awesome Atmosphere!!!!!
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 12/12/2020 06:34 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
DF
DALTON FRIEDEL
Verified Customer
Lakeland, FL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Very happy
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 11/30/2020 08:42 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
DF
DALTON FRIEDEL
RR
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Rafael R.
Lakeland, FL
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good service department
Convenient and reliable
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 11/20/2020 05:37 PM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
DF
DALTON FRIEDEL
PH
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Paul H.
Lakeland, FL
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Quick, courteous service.
Five stars
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 11/20/2020 05:37 PM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
DF
DALTON FRIEDEL
Verified Customer
Lithia, FL
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Service was great!
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 11/18/2020 04:05 PM

Thank you for your great rating. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
DF
DALTON FRIEDEL
CM
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Charles M.
Lakeland, FL
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Service
Clean and curteous
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 11/16/2020 06:35 AM

Thank you for your great rating. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
DF
DALTON FRIEDEL
RS
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Rebecca S.
Orlando, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Quick and friendly drop in service
On the road from Orlando to Lakeland, we noticed a warning to check our rear brake light on our Tucson. We called Lakeland Hyundai service department, and they said to come on by even though they were fully booked for service. Our brake light was checked by a service rep as soon as we pulled in, and it was replaced within an hour. Service rep was welcoming and friendly. These Lakeland visitors were impressed and send a big thank you!
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 11/13/2020 04:47 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
DF
DALTON FRIEDEL
JO
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Jean O.
Lakeland, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
always pleasurable
I recommend Lakeland Hyundai to everyone who is looking for service or a new car
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 11/13/2020 04:47 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
DF
DALTON FRIEDEL
ND
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Nicole D.
Lakeland, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Service- Dalton is the best
I already left a review but if I can give them 5vstars everyday I will! Amazing service!! Dalton at Lakeland Hyandai was amazing!!!
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 11/13/2020 04:51 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
DF
DALTON FRIEDEL
CB
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Carol B.
Lakeland, FL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Review
The only thing that is aggravating is having to do these reviews… And being pestered about them… Otherwise I love the dealership… I suppose each dealership doesn’t have much control over this.
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 11/13/2020 04:53 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
DF
DALTON FRIEDEL
RK
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Roger K.
Lakeland, FL
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Nice people! Very efficient
Good service and very fast and fixed an unknown recall!
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 11/13/2020 04:53 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
DF
DALTON FRIEDEL
JW
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Jonathan W.
Lakeland, FL
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Fast and easy
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 11/13/2020 04:53 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
DF
DALTON FRIEDEL
FE
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Flora E.
Lakeland, FL
2020 Hyundai Venue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service
Great service
Recommended
Daniel G., Digital Media Director from Lakeland Hyundai responded on 11/05/2020 07:05 AM

Flora

Thank you for your rating and review. WE truly appreciate your business and if we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Employees worked with
DF
DALTON FRIEDEL
RC
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Rickey C.
Lakeland, FL
2014 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Real people caring for real cars
Smiles are great, but following through on the details is harder. Lakeland Hyundai service folks do a consistent job with both.
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 10/31/2020 10:13 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
DF
DALTON FRIEDEL
NL
gravatar
Nancy L.
Lakeland, FL
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
All around goodness
I can't say enough good things about their customer service!
Definitely always accommodating and friendly!
Dalton was my service rep and he went above and beyond my expectations!
??????
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 10/31/2020 10:09 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
DF
DALTON FRIEDEL
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