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SureCritic / Hyundai Dealer / St. Charles Hyundai / DUSTIN A HELLER
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DUSTIN A HELLER

St. Charles Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(56 reviews)
0

Reviews of DUSTIN A HELLER

ND
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Nancy D.
Chesterfield, MO
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Nancy Douglass
Please see my comments in scheduling an appointment.
Recommended
Brad D. from St. Charles Hyundai responded on 06/29/2021 12:18 PM

Thank you for the great five star survey, We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
DH
DUSTIN A HELLER
Verified Customer
O Fallon, MO
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service visit
Top notch service Dept and personnel.
Recommended
Employees worked with
BD
BRAD DEAN
DH
DUSTIN A HELLER
Verified Customer
Swansea, IL
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Tyler is Awesome!
Tyler very professional and took care of my tire situation.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 06/23/2021 02:47 PM

Very thankful for the survey! Thank you for coming to St. Charles Hyundai for service!

Tyler Rodriguez
Service Advisor
636-441-4481
ext. 1620
tyler.rodriguez@stcharlesauto.com
Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
DH
DUSTIN A HELLER
JM
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John M.
O Fallon, MO
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Clean, friendly, timely
I was checked in early and given immediate attention. Wait time was minimal. Well done!
Recommended
Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
DH
DUSTIN A HELLER
SK
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Stephen K.
Saint Peters, MO
2012 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service Department
Since 2012 these folks provide quick friendly service and turnaround time is great. Reasonable pricing and never regretted any visit.
Recommended
JOSHUA H. from St. Charles Hyundai responded on 06/17/2021 12:43 PM

Thank you for the five stars and the completion of the survey!

 

Tyler Rodriguez
Service Advisor
636-441-4481
ext. 1620
tyler.rodriguez@stcharlesauto.com

Employees worked with
BD
BRAD DEAN
DH
DUSTIN A HELLER
Verified Customer
Saint Charles, MO
2018 Hyundai Santa Fe Sport
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2021
verified customer Verified Customer
Category: Service
update review
Thanks for follow up
Recommended
Employees worked with
CL
CHRISTOPHER LIPE
DH
DUSTIN A HELLER
JY
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Joann Y.
Wentzville, MO
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Quick, thorough, friendly service!
I get quick service, even when I haven't scheduled an appointment ahead of time. Never in the 8 years I've been coming here have I had any issues with my service. Always friendly and courteous. Come out when vehicle is done to explain if there are any issues going on or any future recommendations. Also, a really nice perk, having free oil changes for like the first year or so. A very satisfied customer!
Recommended
Employees worked with
BD
BRAD DEAN
DH
DUSTIN A HELLER
Verified Customer
O'Fallon, MO
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendly and good service.
Everyone in the service area is friendly and helpful. Never feel pressure to have additional work done.
Recommended
Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
DH
DUSTIN A HELLER
PR
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Patricia R.
Saint Charles, MO
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
service
Always efficient and professional. Honest
Recommended
Employees worked with
BD
BRAD DEAN
DH
DUSTIN A HELLER
CK
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Cindy K.
Wentzville, MO
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellence
When I called to make a appointment for a oil change reservations got me in the same day I called.
Brad was my service advisor, he is so polite and explains everything that they have done.
Recommended
Employees worked with
BD
BRAD DEAN
DH
DUSTIN A HELLER
PH
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Phillip H.
Saint Louis, MO
2017 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Honest, Courteous Dealership
The staff is courteous. The staff is honest. They do good work. They charge a little too much, so I only go every other service visit. I don't want to pay the price every time. If another place tells me I need work done I check with St. Charles Hyundai before I get the work done.
Recommended
Employees worked with
CL
CHRISTOPHER LIPE
DH
DUSTIN A HELLER
DB
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Denise B.
Weldon Spring, MO
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service department
The service department is great. They are friendly, courteous and listen when you have a problem or question.
Recommended
Employees worked with
BD
BRAD DEAN
DH
DUSTIN A HELLER
BO
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Brian O.
O Fallon, MO
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Super Service as always
Tyler and Brad always work had to get me the best service deal. Always willing to explain what is involved in a repair and if and when it is needed. Highly recommend. I have three cars that go to this dealership.
Recommended
Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
DH
DUSTIN A HELLER
NO
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Nancy O.
O Fallon, MO
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Fast and excellent service
A great service department the personal or very polite and knowledgeable.
Recommended
Employees worked with
BD
BRAD DEAN
DH
DUSTIN A HELLER
Verified Customer
O Fallon, MO
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent Service as usual
I have purchased several cars from St. Charles. The service is always exceptional and the staff is always courteous.
Recommended
Employees worked with
BD
BRAD DEAN
DH
DUSTIN A HELLER
DP
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Diane P.
Florissant, MO
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Another Great Experience
My regularly scheduled vehicle maintenance was top notch. Time in and out was within 1 hour.
Maintenance staff are always professional and courteous.
Recommended
Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
DH
DUSTIN A HELLER
Verified Customer
Saint Peters, MO
2020 Hyundai Venue
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2021
verified customer Verified Customer
Category: Service
Service review
Once the exact terms and conditions were explained to me, I understood the initial reluctance of the service writer to have the service performed. I understand it now. I would recommend St. Charles Hyundai.
Recommended
Employees worked with
CL
CHRISTOPHER LIPE
DH
DUSTIN A HELLER
Verified Customer
Pacific, MO
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good sewvice
I’ve been taking my cars to this dealership always good customer service
Recommended
Employees worked with
CL
CHRISTOPHER LIPE
DH
DUSTIN A HELLER
VD
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Vilma D.
Brecknrdg Hls, MO
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Customer service
Excellent customer service, you guys are amazing ?
Recommended
Employees worked with
CL
CHRISTOPHER LIPE
DH
DUSTIN A HELLER
SB
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Scott B.
Saint Charles, MO
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
In and out on good time, service advisor was professional.
Getting a little too pricey tho.
$50 for an oil change a little over the top.
Would recommend with warming about price.
Recommended
Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
DH
DUSTIN A HELLER
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