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DK

DOUG KING

Zimbrick Hyundai West
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(76 reviews)
66

Reviews of DOUG KING

Verified Customer
Madison, WI
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Very satisfied with the service here. The staff is great to work with.
Recommended
Employees worked with
DK
DOUG KING
PF
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Paul F.
Madison, WI
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
honesty and integrity
I've always have had a pleasant experience at Zimbrick.
Recommended
Employees worked with
DK
DOUG KING
Verified Customer
Madison, WI
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Nice staff, easy process
We are servicing our older Hyundai (2013) here and glad to have their expertise.
Recommended
Employees worked with
DK
DOUG KING
Verified Customer
Madison, WI
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Done quickly
Did oil change and inspection with ease and done sooner than estimated
Recommended
Employees worked with
DK
DOUG KING
AR
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Angela R.
Mc Farland, WI
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service Advisor was great!!
My service advisor was wonderful! I only scheduled an oil change but it turns out i needed my 45000 mile service. He made sure there was time to get the work done and he offered me options for transportation. He really went the extra mile.
Recommended
Employees worked with
DK
DOUG KING
BL
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Barbara L.
Madison, WI
2013 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Care for my car - care for me
The team at Zimbrick took care of my Veloster, and also took measures for their employee's and my safety out of care during the early days of the virus. I appreciated how thoroughly they walked me through the 98,000+mi service, and explained what would be needed out of ordinary wear-and-tear in the future. My (Velosi)Raptor is fit to fly another day!
Recommended
Employees worked with
DK
DOUG KING
Verified Customer
Fitchburg, WI
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Do not rip you off with unecessary work
Only perform requested work and explain why you may need other things
Recommended
Employees worked with
DK
DOUG KING
PM
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Patrick M.
Mc Farland, WI
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service!!!
I rolled into Hyundai west off the Beltline with a flat tire. Within one hour they had my tire patched and I was on my way.

Thank you to everyone in the Service Department for your help!! You turned what could have been the start of a bad day into a great experience. Keep up the good work it is appreciated!!
Recommended
Employees worked with
DK
DOUG KING
CB
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Caroline B.
Madison, WI
2009 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The people who work there
I find the people at the repair shop to be very personable and willing to serve. There service is very timely. The mechanic found some safety problems that my regular mechanic missed on the last check-up. I really appreciated that.
Recommended
Employees worked with
DK
DOUG KING
Verified Customer
Madison, WI
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service!
They were very quick, accommodating, and even washed my car as a bonus! Thanks guys!
Recommended
Employees worked with
DK
DOUG KING
Verified Customer
Middleton, WI
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Saved the Day
I had a very stressful incident (car would not start while in a car wash), AAA sent someone to jump my car and Zimbrick worked me in to replace the battery.
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 01/17/2020 11:57 AM

Hopefully the rest of your day was less stressful.  I am happy we were able to get you back on the road.  Thank you for the great review.  

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
DK
DOUG KING
TD
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Terri D.
Lodi, WI
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great staff
Zimbrick Hyundai staff are knowledgeable and great to work with.
Recommended
Employees worked with
DK
DOUG KING
MB
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Mary B.
Milton, WI
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
Great service!
Recommended
Employees worked with
DK
DOUG KING
MK
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Michael K.
Oxford, WI
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Car service
They are all very nice and informative.
Recommended
Employees worked with
DK
DOUG KING
Verified Customer
Madison, WI
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Service technicians do a great job.
Recommended
Employees worked with
DK
DOUG KING
LJ
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Lynn J.
Juneau, WI
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Competent service
The scheduled service was completed more quickly than estimated.
Recommended
Employees worked with
DK
DOUG KING
Verified Customer
Verona, WI
2016 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
New Tires with Oil change
Great Service
Recommended
Employees worked with
DK
DOUG KING
LB
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Lucy B.
Spring Green, WI
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Zimbrick has always been so helpful and timely.
I always appreciate anytime I have to deal with Zimbrick, their service is always great and timely. Everyone that I've had to deal with is very professional and kind.
Recommended
Employees worked with
DK
DOUG KING
Verified Customer
Madison, WI
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service Department
I have been very pleased with the service over the last 3 years. Jeff Winchel is fantastic.
Recommended
Employees worked with
DK
DOUG KING
TJ
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Tadeusz J.
Baraboo, WI
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service 1
The job was completed earlier that I assumed. Thanks.
Recommended
Employees worked with
DK
DOUG KING
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