Business Solutions
SureCritic / Hyundai Dealer / Puente Hills Hyundai / DONNIE VO
DV

DONNIE VO

Puente Hills Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(438 reviews)
76

Reviews of DONNIE VO

JG
gravatar
Joseph G.
Upland, CA
2016 Hyundai Genesis Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
service
came for an oil change, Christina had me in and out in a timely manner and was great to work with.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 03/05/2021 04:02 PM

We are so glad your experience here turned out to be a positive one.
I mean, after all....  We will do our best to get you going even quicker next time.  Christina's gonna love this review.^^

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
DV
DONNIE VO
Verified Customer
Los Angeles, CA
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendly and attentive staff with great service!
I had an exceptional experience at this location. I received such great service. Everyone was friendly, helpful, and thorough. This location isn’t the closest to home but I plan on returning to this location exclusively for future services! Loved the experience and I am so grateful for it!
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 02/04/2021 10:50 AM

Thank you for filling out the survey. Your feedback is very valuable to our dealership.
We are so glad to hear that your experience here was a positive one.
We also appreciate 5 stars. We are looking forward to seeing you again soon.^^

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
DV
DONNIE VO
RS
gravatar
Rukmuddin S.
Placentia, CA
2019 Hyundai Ioniq Phev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2021
verified customer Verified Customer
Category: Service
Service team was excellent
The service team explained all service work clearly and the work was done in the time they said. It would be fine. The only issue I had was with the WiFi being terrible, I recommend dropping off the car instead of waiting. The WiFi is not in the service teams control.
Recommended
Employees worked with
JE
JAVER ESQUIVEL
DV
DONNIE VO
Verified Customer
La Habra, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service appointment
Overall pretty good customer service
Recommended
Employees worked with
DV
DONNIE VO
HC
gravatar
Habib C.
La Habra, CA
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
the staff
great service, friendly staff
Recommended
Employees worked with
DV
DONNIE VO
Verified Customer
Montebello, CA
2018 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/28/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Time
Took longer than what was told
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 09/29/2020 08:32 AM

Thank you for filling out the survey.  We will try harder next time to get 5 stars from you.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
DV
DONNIE VO
Verified Customer
West Covina, CA
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
❤️
Excellent service!
Recommended
Employees worked with
JJ
JAYANT JUSSAL
DV
DONNIE VO
KK
gravatar
Kyung K.
Placentia, CA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
kind
It is great service in terms of kindness and fast management.
Recommended
Employees worked with
DV
DONNIE VO
Verified Customer
Whittier, CA
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Dealership
The service quality you can expect from a dealer who values good car care.
Recommended
Employees worked with
DV
DONNIE VO
Verified Customer
Stanton, CA
2018 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2020
verified customer Verified Customer
Category: Service
helpful, nice, good service, good price and good deal.
HELPFUL, NICE , GOOD SERVICE, GOOD PRICE. TODAY THE AUTOMATE CLEANING IS GOOD
Recommended
Employees worked with
JE
JAVER ESQUIVEL
DV
DONNIE VO
SC
gravatar
Susie C.
Monterey Park, CA
2020 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/17/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
First time inspection
Everything was satisfactory
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 07/21/2020 03:03 PM

When our customers leave here happy, that makes us happy.
Thank you for the 5 stars.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
SEAN K., Service Director from Puente Hills Hyundai responded on 07/21/2020 03:04 PM

I meant to say NEXT time we will work harder to get 5 stars from you. ^^

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
DV
DONNIE VO
MG
gravatar
Malida G.
Covina, CA
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
QUICK AND EZ
quick service and very professional.
Recommended
Employees worked with
JJ
JAYANT JUSSAL
DV
DONNIE VO
SL
gravatar
Sylvia L.
Fullerton, CA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Service and great job.
They were so nice to me and I got great advice service
Recommended
Employees worked with
JE
JAVER ESQUIVEL
DV
DONNIE VO
VM
gravatar
Victor M.
La Puente, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Fast and professional
Thank you Christina you were very nice professional and helpful oh and very Thorough and fast

Thank you for your help
Recommended
Employees worked with
DV
DONNIE VO
Verified Customer
Hacienda Heights, CA
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Servicr
Excellent
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 06/29/2020 10:00 AM

Your feedback is very valuable to our dealership.

Thank you for the 5 stars.^^

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
DV
DONNIE VO
WW
gravatar
Wei W.
Rowland Heights, CA
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Fast service
I was there Saturday around 2:30 because my battery dies. A lady help me at first, she said she couldn’t help me because they are wrapping up for closing but they close at 4.. So she ask me to leave the car there. Then she found another person to check me in because she need to leave. I’m glad he helped me because he was fast and professional, and he told me if it’s just a battery I can just wait and he will do it for me real quick. I was there for about 30 min it was completed. Saved me a Uber fee and time back on Monday.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 06/24/2020 12:42 PM

We are so glad to hear that your experience here was a positive one. And I am happy to see you have the battery replaced.  I remember you had problems with the battery keeps dying....
Thank you for taking your time to write this great review and also appreciate the 5 stars!

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
DV
DONNIE VO
CA
gravatar
Carlos A.
Baldwin Park, CA
2015 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great, friendly, efficient service
No hassles, knowledgeable service agents. It's fast, friendly and I've never had any negative issues. Keep up the good work.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 06/23/2020 11:42 AM

We are so glad to hear that your experience here was a positive one.
Thank you for taking your time to write this great review and also appreciate the 5 stars!

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
DV
DONNIE VO
Verified Customer
Rowland Hghts, CA
2010 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
No pressure
I appreciated the fact that my car was serviced and I wasn't pushed into another service.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 06/16/2020 03:54 PM

Your feedback is very valuable to our dealership.

Thank you for the 5 stars.^^

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
DV
DONNIE VO
HL
gravatar
Hae L.
Los Angeles, CA
2006 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Very kindly explain
Harry Lee
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
DV
DONNIE VO
CK
gravatar
Celestina K.
Monterey Park, CA
2018 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Friendly staff
Great staff , lounge was clean and comfortable.
Recommended
Employees worked with
JJ
JAYANT JUSSAL
DV
DONNIE VO
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.