EO

EARL Ostreicher

Service Advisor
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(810 reviews)
78

DD
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Donald D.
Apopka, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Second to none....
Why I love bringing my vehicle to be serviced at Holler Hyundai?because the service is second to none... they go above and beyond .....
Recommended
TONY L., Service Manager from Holler Hyundai responded on 01/23/2019 04:00 AM

Thank you for taking the time to complete the survey! We appreciate your feedback!

Regards,
Tony Lupo


RR
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Rashad R.
Apopka, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Exceptional Customer Service
During this trip, TY made sure that any issues were taken care of and treated me with excellect customer service. It was truly appreciated and I will continue to get my car serviced at this location.
Recommended
TONY L., Service Manager from Holler Hyundai responded on 01/22/2019 04:01 AM

Thank you for your feedback!

Tony Lupo
Service Director
Holler Hyundai


KK
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Karen K.
Oviedo, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Super Helpful Staff
Had to take my car in for a freakish sort of repair (broken coupler in the steering column). They did assure me that it would not cause me to crash in the middle of driving somewhere and got it in and fixed in record time in spite of having a full schedule. :-)
Recommended
MIKE L. from Holler Hyundai responded on 12/03/2018 06:19 AM

Thank You.


PK
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Penelope K.
Debary, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
A great dealership, bought my Sante Fe new in 2014 and have been going there since
Always make my apts with Tye, he he very helpful.
Recommended
MIKE L. from Holler Hyundai responded on 12/03/2018 02:57 AM

Thank You.


Verified Customer
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
TY service center
Top notch service
Recommended
MIKE L. from Holler Hyundai responded on 12/01/2018 04:03 AM

Thank You.


CG
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Clay G.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Clay G.
Ty was so effective in getting my Tuscon in and out in the short time I had before I needed to get to work.
Recommended
MIKE L. from Holler Hyundai responded on 11/12/2018 06:57 AM

Thank You.


JP
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Josh P.
Maitland, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Ty and the rest of the Holler Hyundai team always do a great job taking care of my vehicle. This consistently reaffirms my commitment to Hyundai and this specific Hyundai location.
Recommended
MIKE L. from Holler Hyundai responded on 11/05/2018 03:11 AM

Thank You.


DB
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David B.
Winter Park, FL
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
its a friendly place
I always have a great experience when I bring my car in to get serviced. Ty and all the service people are very friendly and helpful!
Recommended
MIKE L. from Holler Hyundai responded on 10/24/2018 12:28 PM

Thank You.


Verified Customer
Kissimmee, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always a pleasure.
It's always a pleasant experience getting my car serviced at Holler Hyundai...from checking my car in with Ty to checking my car out with JoAnn. Thank you so much and please continue providing such excellent service!
Recommended
MIKE L. from Holler Hyundai responded on 10/22/2018 01:34 PM

Thank You.


Verified Customer
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
They really pay attention to the customers needs and do it with care.
Recommended
MIKE L. from Holler Hyundai responded on 10/16/2018 03:04 AM

Thank You.


TW
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Timothy W.
Sanford, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly and prompt service
Ty Ostreicher is a gem of a customer Sevice consummate! He goes above and beyond every time I’m in for Sevice! The entire Sevice Dept exceeds customer expectations!
Recommended
MIKE L. from Holler Hyundai responded on 09/18/2018 02:58 AM

Thank You Tim!


JT
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James T.
Oviedo, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service that Cares !
I bought my car new at Holler Hyundai 3 years ago and always get my maintenance done by the service department. Ty is my service advisor and is AMAZING ! I have been using him since the beginning. He is always friendly and always looking out for what is best for myself and the car. Having a service advisor that knows you and the car is really important to me and Ty fits this perfectly ! I will keep going to Holler Hyundai and seeing Ty for all my service needs because of it !
Recommended
MIKE L. from Holler Hyundai responded on 09/12/2018 02:54 AM

Thank You.


LJ
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Lawrence J.
Orlando, FL
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Regular Service
Ty always takes care of me and communicates during the entire repair process.
Recommended
MIKE L. from Holler Hyundai responded on 08/30/2018 02:54 AM

Thank You.


JB
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Jerimiah B.
Melbourne, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Vehicle service/ car purchase
Lamon, the sales rep was amazing and I had a blast buying a car. The other deal ships I went to were rigid and stiff and lamon is loose and made buying a car enjoyable. When I went for my 6 months service mr. Ty was extremely helpful fast and friendly. I hated going to dealerships to deal with people trying to over sell me and Mr. Ty did what I asked 100%.
Recommended
MIKE L. from Holler Hyundai responded on 08/24/2018 10:28 AM

Thank You.


OK
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Otto K.
Orlando, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
EXCELLENT SERVICE
Have dealt with Ty several times and he is great, professional, courteous, helpful, friendly. I was able to make an appointment in two days without a problem. Car was taken on time and finished in an acceptable time frame. Everyone at Holler is friendly and courteous and helpful.
Recommended
MIKE L. from Holler Hyundai responded on 08/17/2018 11:26 AM

Thank You.


CW
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Christopher W.
Maitland, FL
2013 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Ty O. and the rest of the team at Holler Hyundai continue to excel in servicing our family’s 4 Hyundais.
Recommended
MIKE L. from Holler Hyundai responded on 08/17/2018 02:52 AM

Thank You Chris!


JD
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John D.
Altamonte Springs, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
You guys are the best
Fast and courteous service. Had an oil change and tire rotation and balance. Ty is the BEST.
Recommended
MIKE L. from Holler Hyundai responded on 08/04/2018 04:02 AM

Thank You.


AC
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Angela C.
Winter Park, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best service ever!
Nice people and excellent service, and my car has no issues. Best of both worlds!
Recommended
MIKE L. from Holler Hyundai responded on 06/25/2018 03:07 AM

Thank You.


KK
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Kimberly K.
Winter Park, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Ty is AWESOME
He is the reason I will continue coming back and recommend to family and friends
Recommended
MIKE L. from Holler Hyundai responded on 06/20/2018 06:15 AM

Thnk You.


TC
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Tyna C.
Orlando, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/19/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
cost of possible repairs was too high. I shopped around and got new parts with a lifetime warranty for less than half the price Hyundai wanted to charge me.
Cost of possible repairs are too high. It would help to offer more drinks and healthy snacks and more comfortable chairs in the customer lounge.
Recommended
MIKE L. from Holler Hyundai responded on 06/20/2018 06:25 AM

Thank You.

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