EO

EARL Ostreicher

Service Advisor
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(810 reviews)
78

CA
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Cary A.
Casselberry, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Employees
Everybody from Michael Friedman, who sold me the car, otherwise Ty my service advisor, and everybody else are really nice, knowledgeable, and, helpful.
Recommended
MIKE L. from Holler Hyundai responded on 02/11/2017 03:53 AM

Thank You.


TP
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Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/09/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Not happy
I will find another Hyundai dealer for my service and warranty repairs.
Not Recommended
MIKE L. from Holler Hyundai responded on 02/10/2017 12:35 PM

We certainly understand how you feel in regards to you service visits.  We have every intention to rectify this situation and want to make sure that you know you are a valued customer to us.  I hope you give us the opportunity to make thing right.  Please make sure you see me directly when you return so that everything is addressed to your satisfaction.


RR
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Rebecca R.
Apopka, FL
2015 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly
No pressure
Recommended
MIKE L. from Holler Hyundai responded on 02/10/2017 03:13 AM

Thank You.


HL
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Harry L.
Ocoee, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Responsible people like Ty Ostreicher my Service Adviser.
See above
Recommended
MIKE L. from Holler Hyundai responded on 02/01/2017 02:01 PM

Thank You.


FW
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Francis W.
Lake Mary, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast Service and Good Support
Got in on time and took care of all my car service needs.
Recommended
MIKE L. from Holler Hyundai responded on 02/01/2017 03:00 AM

Thank You.


JU
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Jody U.
Longwood, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Holler review
Great job!
Recommended
MIKE L. from Holler Hyundai responded on 02/01/2017 03:01 AM

Thank You.


Verified Customer
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service is fast and people is friendly
yes.
Recommended
MIKE L. from Holler Hyundai responded on 01/31/2017 03:11 AM

Thank You.


MY
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Michael Y.
Winter Garden, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very satisfied
First service here but totally impressed
Recommended
MIKE L. from Holler Hyundai responded on 01/27/2017 05:42 AM

Thank You.


AR
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Ashley R.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Reasonable Prices. Excellent Customer Service.
Ty was extremely helpful. Explained everything to me and didn't overbearlingly pressure me to get any of the suggested work done. Will be returning!
Recommended
MIKE L. from Holler Hyundai responded on 01/27/2017 03:23 AM

Thank You.


RF
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Raymond F.
Winter Park, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Routine Service
I have always been impressed with the customer service and the quality of service provided.
Recommended
MIKE L. from Holler Hyundai responded on 01/26/2017 03:20 AM

Thank You.


SS
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Stelios S.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Customer Service
Service advisor, Ty, is awesome. Always is courteous and professional. Has given helpful suggestions that I can do myself to help improve the performance of my Elantra. Explains things to me in such a way that it makes sense (not a mechanical expert myself) whenever I have a question.
Recommended
MIKE L. from Holler Hyundai responded on 01/18/2017 10:31 AM

Thank You.


DC
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Denver C.
Longwood, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Trustworthy....reliable
Honest, reliable service
Recommended
MIKE L. from Holler Hyundai responded on 01/18/2017 03:04 AM

Thank You.


DH
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David H.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service
Friendly staff
Recommended
MIKE L. from Holler Hyundai responded on 01/16/2017 03:08 AM

Thank You.

MIKE L. from Holler Hyundai responded on 01/17/2017 03:01 AM

Thank You.


JE
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
things were performed in a timely manner
close to home
Recommended
MIKE L. from Holler Hyundai responded on 01/14/2017 05:15 AM

Thank You.


NM
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Nancy M.
Oviedo, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Timely Service
I am greeted upon arrival and checked in quickly for what needs to be worked. My wait time has always been minimal and the customer lounge makes it comfortable for waiting.
Recommended
MIKE L. from Holler Hyundai responded on 01/13/2017 06:23 AM

Thank You.


JA
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Joseph A.
Orlando, FL
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/13/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
.
.
Recommended
MIKE L. from Holler Hyundai responded on 01/13/2017 06:31 AM

Thank you for your review.  We would love to hear more as to how we certainly could improve our service experience.


ER
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Edna R.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Recall
As always, Ty was very helpful and professional and made sure the service was completed in a timely manner.
Recommended
MIKE L. from Holler Hyundai responded on 01/13/2017 02:58 AM

Thank You.


JB
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Jamal B.
Altamonte Springs, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service is amazing
Yes.
Recommended
MIKE L. from Holler Hyundai responded on 01/13/2017 03:00 AM

Thank You.


JS
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Jo S.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2017
verified customerVerified Customer
Category: Service
Holler Hyundai review
I love my Honda Santa Fe (2009) I love the service provided me every time I take my car in. I like the service providers, especially Ty Ostreicher. I am treated as family and that says a lot about your dealership. If I ever decide to trade in my car, I will surely visit your dealership first.
Recommended
MIKE L. from Holler Hyundai responded on 01/11/2017 01:27 PM

Thank You.


Verified Customer
Orlando, FL
2011 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Treated like a friend
I am given consistent great service by Ty and the team. Its genuine not part of a to do list!
Recommended
MIKE L. from Holler Hyundai responded on 01/11/2017 05:26 AM

Thank You.

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