Thank You.
We certainly understand how you feel in regards to you service visits. We have every intention to rectify this situation and want to make sure that you know you are a valued customer to us. I hope you give us the opportunity to make thing right. Please make sure you see me directly when you return so that everything is addressed to your satisfaction.
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Thank you for your review. We would love to hear more as to how we certainly could improve our service experience.
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