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SureCritic / Hyundai Dealer / Atlantic Hyundai / JOHN J GROSSO
JG

JOHN J GROSSO

Atlantic Hyundai
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(874 reviews)
71

Reviews of JOHN J GROSSO

CD
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Christopher D.
Massapequa, NY
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Very friendly staff that are honest. Did not hand to wait long for my vehicle to be repaired.
Recommended
ERIKA D. from Atlantic Hyundai responded on 05/15/2021 08:42 AM

Thank you so much for the wonderful review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
Verified Customer
Brentwood, NY
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Everything
Always a pleasure
Recommended
VICTORIA V. from Atlantic Hyundai responded on 05/14/2021 05:08 AM

Thank you so much for the wonderful review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
JV
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Jason V.
Patchogue, NY
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Exceptional
Always a great experience at Atlantic Hyundai! John Grasso is a phenomenal service advisor! Overall great staff, fast but efficient, courteous,
A+ service
Recommended
VICTORIA V. from Atlantic Hyundai responded on 05/09/2021 11:02 AM

Thank you so much for the wonderful review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
NI
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Nathalie I.
Deer Park, NY
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The employees are very friendly to people
I recommend every one to get Hunday car
Recommended
ERIKA D. from Atlantic Hyundai responded on 04/26/2021 05:45 AM

Thank you for the 5 star review! We appreciate you and your business. We hope to continue to provide you with 5 star service. 

 

Employees worked with
JG
JOHN J GROSSO
DC
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Donna C.
Bay Shore, NY
2018 Hyundai Santa Fe Sport
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2021
verified customerVerified Customer
Category: Service
Service
John Grosso reached out to me immediately to resolve any problems with my vehicle excellent customer service and gave me a great laugh job well done thank you
Recommended
Employees worked with
JG
JOHN J GROSSO
EM
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Evi M.
Carle Place, NY
2016 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/14/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Area
My experience with your service area have been cordial and fast, my only problem is the constant going back to have batteries replaced without finding the cause of why the car constantly had the battery drain if the car was not used for 3 or 4 days. I feel that the problem was not addressed properly and it was easier to replace the battery then actually find out why this continued to happen.
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 04/15/2021 03:19 PM

Thank you for your review our service team will be in touch to discuss future service needs as well as the best way to address the battery issue. 

Employees worked with
JG
JOHN J GROSSO
Verified Customer
West Babylon, NY
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good reliable service
Employees are polite, thorough and courteous.
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 04/13/2021 10:22 AM

Helena, thank you for taking the time to provide feedback on your recent visit to Atlantic Hyundai please continue to work with John Grosso for all of you future repairs. 

Employees worked with
JG
JOHN J GROSSO
Verified Customer
Bohemia, NY
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service
service was quick check in quick return of my car people were friendly
Recommended
ABIGAIL L. from Atlantic Hyundai responded on 04/10/2021 12:28 PM

Thank you for the great feedback! Atlantic hyundai is so glad to know that John provided you with 5 star service. We appreciate your feedback and hope to continue to provide you with 5 star service. 

Employees worked with
JG
JOHN J GROSSO
Verified Customer
Massapequa, NY
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
I always have a great service experience
I have been taking my 2011 Sonta back to the dealer since I bought it 10 years ago. And I have had a great experience with all the service advisors at the Atlantic Hyundai service. They very helpful and knowledgeable.
Recommended
VICTORIA V. from Atlantic Hyundai responded on 04/08/2021 04:03 PM

Thank you so much for the wonderful review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
AR
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Arnold R.
Amityville, NY
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Was Seamless
This is a great business
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 04/06/2021 01:38 PM

Mr, Rice thank you for taking the time to provide feedback on your service experience with John Grosso. Please continue to work with John for all of your future service needs. 

Employees worked with
JG
JOHN J GROSSO
FS
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Fernando S.
Bay Shore, NY
2019 Hyundai Tucson
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/04/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
No
No explanation of service on the car
Not Recommended
ABIGAIL L. from Atlantic Hyundai responded on 04/05/2021 11:07 AM

Fernando,

Thank you for taking the time to complete our survey, I apologize about the inconvenience. I will be contacting you regarding your recent visit. 

Employees worked with
JG
JOHN J GROSSO
JS
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Judy S.
Babylon, NY
2015 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2021
verified customerVerified Customer
Category: Service
Customer service
Erica followed up truly concerned with my last visit. After reviewing the circumstances she offered very acceptable reolutions moving forward . She was professional and tried hard to retain my confidence moving forward.
Recommended
Employees worked with
JG
JOHN J GROSSO
Verified Customer
Bohemia, NY
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
good service all work done right
good service -work done correctly the first time courteous staff
Recommended
ERIKA D. from Atlantic Hyundai responded on 04/05/2021 05:36 AM

Thank you so much for the wonderful review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
NA
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Nancy A.
Seaford, NY
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai service
Took my 2 daughter’s Elantras to get service I was very happy with the service and Gina B. and John were very helpful and friendly, that’s why we keep coming back. Thank you guys!!!
Recommended
VICTORIA V. from Atlantic Hyundai responded on 04/05/2021 04:07 AM

Thank you so much for the wonderful review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
JP
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Joseph P.
Bay Shore, NY
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
The service was done in timely manner. All personel were friendly and car returned washed and shiney
Recommended
ERIKA D. from Atlantic Hyundai responded on 04/03/2021 05:29 AM

Thank you so much for the wonderful review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
MR
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Michael R.
New Hyde Park, NY
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Dealing with service manager John Grosso, a pleasure
John Grosso is very easy to discuss issues with and always goes a step above to remedy any situation
Recommended
VICTORIA V. from Atlantic Hyundai responded on 04/01/2021 05:24 AM

Thank you so much for the wonderful review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
RL
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Robert L.
West Babylon, NY
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
reliable, fast , professional
John Grosso and his technicians always provide reliable and professional service. I prefer to take my car here because I'm confident with them taking care of my cars needs! Thank you as always!
Recommended
ERIKA D. from Atlantic Hyundai responded on 03/26/2021 10:11 AM

Thank you so much for the wonderful review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
CG
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Cheryl G.
Holbrook, NY
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Always a pleasure
As always John Grosso went above and beyond to make sure that our service experience was without stress or frustration! He takes the time to explain and prioritize work for us!
Recommended
ERIKA D. from Atlantic Hyundai responded on 03/17/2021 01:15 PM

Thank you so much for the wonderful review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with John Grosso for all of your future service needs.

 

Employees worked with
JG
JOHN J GROSSO
AJ
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Anthony J.
Shirley, NY
2019 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2021
verified customerVerified Customer
Category: Service
Great place to get car serviced
Great service
This location has helped me on the past when others couldn’t. The experience has always been good. Waiting area is spacious for social distancing. Hopefully cookies and coffee will be back soon. But all in all it’s a good spot to service.
Recommended
Employees worked with
JG
JOHN J GROSSO
Verified Customer
Baldwin, NY
2021 Hyundai Tucson
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/11/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
.
.
Not Recommended
ERIKA D. from Atlantic Hyundai responded on 03/11/2021 03:35 PM

Thank you for taking the time to complete our survey. I apologize that your visit with us wasnt favorable. I will be contacting you regarding your recent visit 
Employees worked with
JG
JOHN J GROSSO
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