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SureCritic / Hyundai Dealer / Atlantic Hyundai / JOHN J GROSSO
JG

JOHN J GROSSO

Atlantic Hyundai
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(874 reviews)
71

Reviews of JOHN J GROSSO

BG
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Brian G.
Holbrook, NY
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Everyone helps
From my service advisor John Grosso to the nice young man who checks in my car, everyone is friendly and helpful. It is great to know that everyone wants your experience to be a 10 and does all they can to make it happen!
Recommended
ABIGAIL L. from Atlantic Hyundai responded on 03/13/2020 11:04 AM

Brian,


Thank you for the great feedback! Atlantic Hyundai is so glad to know that John provided you with great customer service. We appreciate your business and hope to continue to provide you with 5 - star service. Thank you

Employees worked with
JG
JOHN J GROSSO
CD
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Claire D.
North Merrick, NY
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Thank you!
Again a great experience at Hyundai! Everyone was very helpful! Thank you to Robert Domino again for your awesome customer service!
Recommended
VICTORIA V. from Atlantic Hyundai responded on 03/12/2020 05:43 AM

Thank you so much for the wonderful review!  The entire staff at Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with John Grosso and Robert Domino for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
PS
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Pamela S.
Lindenhurst, NY
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service
Always a positive experience with John Grasso. Professional employees, friendly always willing to listen.
Recommended
ABIGAIL L. from Atlantic Hyundai responded on 03/10/2020 07:50 PM

Pamela,

Thank you for the great feedback! Atlantic Hyundai is so glad to know that your visit with us met your expectations. We appreciate your business and hope to continue to provide you with 5 - star service

Employees worked with
JG
JOHN J GROSSO
MJ
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Michael J.
Smithtown, NY
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Snacks
Have nice comforts for customers
Recommended
VICTORIA V. from Atlantic Hyundai responded on 03/10/2020 05:05 AM

Thank you so much for the wonderful review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
AF
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Alfred F.
Copiague, NY
2016 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Second to none Service
Called on Monday to get the oil service on my car for Tuesday pm. Waited for car only about an hour. Service man John Grasso is the best. They washed it too. Thank you Atlantic Hyundai Service.
Recommended
ABIGAIL L. from Atlantic Hyundai responded on 03/01/2020 05:28 PM

Alfred, 
Thank  you for the great review! Atlantic Hyundai is so glad to know that John provided you with great customer service. We appreciate your business and hope to continue to prove you with 5 star service 

Employees worked with
JG
JOHN J GROSSO
Verified Customer
Lindenhurst, NY
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
John is always very accommodating
Recommended
VICTORIA V. from Atlantic Hyundai responded on 02/26/2020 05:12 AM

Thank you so much for the wonderful review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
DA
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Diane A.
Bay Shore, NY
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Your service director John Grasso is the reason I keep coming there he is the best
Your service director John Grasso is the best and if he wasn’t there I would consider going someplace else for service
Recommended
VICTORIA V. from Atlantic Hyundai responded on 02/25/2020 05:07 AM

Thank you so much for the wonderful review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
RS
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Robert S.
North Babylon, NY
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great servive
Team work is excellent
Recommended
ABIGAIL L. from Atlantic Hyundai responded on 02/24/2020 03:16 AM

Robert,

Thank you for the great feedback!! Atlantic Hyundai is so glad to know that John provided you with great customer service. We appreciate your business and hope to continue to provide you with 5 star service 

Employees worked with
JG
JOHN J GROSSO
EP
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Edwin P.
Central Islip, NY
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Radio
It took some time but it was done.
Recommended
ABIGAIL L. from Atlantic Hyundai responded on 02/18/2020 11:43 AM

Edwin,

 thank you for the great feedback! Atlantic Hyundai is so glad to know that John provided you with great customer service. We appreciate your business and hope to continue to provide you with 5 - star service. 

Employees worked with
JG
JOHN J GROSSO
RC
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R C.
West Islip, NY
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always receive great service
It is a pleasure returning for service here. John Grosso takes care of whatever I need.
Recommended
VICTORIA V. from Atlantic Hyundai responded on 02/10/2020 05:21 AM

Thank you so much for the wonderful review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve. Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
JB
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Jonathon B.
Rocky Point, NY
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Fast and reliable service
Recommended
ABIGAIL L. from Atlantic Hyundai responded on 02/07/2020 12:56 PM

Jonathan,

 Thank you for the great feedback! Atlantic Hyundai is so glad to know that John Grosso provided you with great customer service. We appreciate your business and hope to continue to provide you with 5 - star service. 

Employees worked with
JG
JOHN J GROSSO
Verified Customer
Maspeth, NY
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Easy and great work
Recommended
VICTORIA V. from Atlantic Hyundai responded on 02/06/2020 05:29 AM

Thank you so much for the wonderful review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
FS
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Flavia S.
Farmingville, NY
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Dept
Great service! fast friendly convenient and clean
Recommended
VICTORIA V. from Atlantic Hyundai responded on 02/06/2020 05:16 AM

Thank you so much for the great review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
EP
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Edwin P.
Central Islip, NY
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Happy
The coordinations with me and dealership was fantastic.
Recommended
ABIGAIL L. from Atlantic Hyundai responded on 02/05/2020 12:56 PM

Edwin,

 Thank you for the great feedback! Atlantic Hyundai is so glad to know that John provided you with great customer service. We appreciate your business and hope to continue to provide you with 5 - Star service

Employees worked with
JG
JOHN J GROSSO
DS
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Donald S.
Lindenhurst, NY
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Everything was fast and easy
Recommended
ABIGAIL L. from Atlantic Hyundai responded on 02/05/2020 06:37 AM

Donald,

 Thank you for the great feedback! Atlantic Hyundai is so glad to know that John provided you with great customer service. We appreciate your business and hope to continue to provide you with 5 - star service

Employees worked with
JG
JOHN J GROSSO
Verified Customer
East Patchogue, NY
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Amazing group of people
Prompt fast service to making the experience so easy with all my request met they went above and beyond to accommodate me which is very hard to find these days the answer is always yes and don’t worry about it we will take care of it great facility extremely clean
Recommended
VICTORIA V. from Atlantic Hyundai responded on 01/29/2020 05:19 AM

Thank you so much for the wonderful review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
Verified Customer
Massapequa, NY
2017 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good customer service and facility
The service provided was excellent. The wait time was reasonable
Recommended
ABIGAIL L. from Atlantic Hyundai responded on 01/25/2020 08:09 AM

Thank you for the great feedback!! Atlantic Hyundai is so glad to know that John provided you with great customer service. We appreciate your business and hope to continue to provide you with 5- star service!!! 

Employees worked with
JG
JOHN J GROSSO
EC
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E C.
East Northport, NY
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service and service.
Excellent service.
Recommended
ABIGAIL L. from Atlantic Hyundai responded on 01/25/2020 05:54 AM

Thank you so much for the great feedback! Atlantic Hyundai is so glad to know that John provided you with great customer service. We appreciate your business and hope to continue to provide you with 5 - Star service! 

Employees worked with
JG
JOHN J GROSSO
Verified Customer
Commack, NY
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Outstanding service
The service is great called timely very efficient team members
Recommended
VICTORIA V. from Atlantic Hyundai responded on 01/24/2020 06:08 AM

Thank you so much for wonderful review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
Verified Customer
Babylon, NY
2019 Hyundai Veloster
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/02/2020
verified customerVerified Customer
Category: Service
Good Customer Service
Good Customer service. They make sure the customer gets what they want, and make sure they are satisfied.
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/21/2020
Service Type: Repair
Category: Service
Better Communication with customers
Need to tell the customer if something extra they noticed needs to be done with the car before the customer comes back and sees extra charges on the bill without being told previously.
Not Recommended
ABIGAIL L. from Atlantic Hyundai responded on 01/21/2020 11:39 AM

Thank you for taking the time to complete our survey, We apologize about any inconvenience. We are looking into your recent service visit and will contact you. 

ABIGAIL L. from Atlantic Hyundai responded on 02/04/2020 11:37 AM

Thank you Andrea! 

Employees worked with
JG
JOHN J GROSSO
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