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SureCritic / Hyundai Dealer / Puente Hills Hyundai / JAE LEE
JL

JAE LEE

SERVICE ADVISOR
Puente Hills Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(519 reviews)
84

Reviews of JAE LEE

Verified Customer
Anaheim, CA
2018 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Best service!
Jae and the Hyundai crew are the best!
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
Verified Customer
El Monte, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Car maintenance
Great advice and great job!
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
JR
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Jason R.
Los Angeles, CA
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
You guys are AWESOME!
The way you guys treat customer is so professional and Great.
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
DV
DONNIE VO
AG
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Adrian G.
Whittier, CA
2013 Hyundai Genesis Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great customer service as usual
The employees are really friendly and helpful which makes my visits quick and satisfying
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
DV
DONNIE VO
SD
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Sheldon D.
La Habra, CA
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great fast service!
I arrived at my scheduled appointment time. From arrival to completion well within my expectations. Great service! Kept me in the loop the whole way. Thanks!
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
SB
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Sally B.
La Habra, CA
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
A Hyundai new- vehicle owner twice.
Greeted by a courteos Drive -Up tech upon arriving, who checked in my car to the Svc. Dept. Then, i was assisted by another courteous Svc. Dpt. Rep. who looked into vehicle's history, & brought to my attention that, that day's oil change was already paid for, in a pre-paid mtnce. plan (i had forgotten abt. this). And, that the mileage checked alerted him that it was time for a tire-rotation check that day.
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
CK
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Chung K.
Brea, CA
2012 Hyundai Elantra Touring
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Friendly service
Awesome friendly service. Second to none.
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
JH
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Joanne H.
Buena Park, CA
2017 Hyundai Sonata Plugin Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service Representative
I really appreciated to Puente hills Hyundai Service dept. A Service Representative Mr Jae Lee was very kind and present service mind to customer.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 02/26/2020 09:52 AM

Your feedback is very valuable to our dealership.
We are so glad your experience here was a positive one.
We also appreciate 5 stars. 감사 합니다.^^

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
SF
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Sea F.
Walnut, CA
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Minor Package Service
Service completed as estimated.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 02/26/2020 09:54 AM

We understand your time is valuable.  We appreciate your feedback.

We also appreciate 5 stars.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
KC
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Ken C.
Walnut, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Clean waiting room and friendly services
The waiting time is minimum. Friendly services and clean waiting room.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 02/20/2020 04:24 PM

We are happy to hear you had a great experience.
Our #1 priority is to make each and every customer happy.
Please come back soon.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
Verified Customer
La Puente, CA
2017 Hyundai Sonata Hybrid
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/18/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Cleanliness
Individual differences among the sale advisors
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 02/19/2020 08:45 AM

Thank you for filling out the survey.  We will try harder next time to get 5 stars from you.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
HP
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Hyeong P.
Buena Park, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
SERVICE CONSULTANT
service adviser(Jae Lee) is so nice person
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
JP
JOEY PEARRING
JM
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Jaime M.
Walnut, CA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service
Jae, service writer took his time and explained in detail what service my vehicle needed. Thank you Jae.
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
AG
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Adrian G.
Whittier, CA
2013 Hyundai Genesis Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great customer service
I was helped as soon as I drove up to the service lane and the whole process was quick and easy
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
RC
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Rodrigo C.
Whittier, CA
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Javier he is one of the managers of the mechanic
He knows how I am when it comes to my car. Always makes sure that when I get a oil change it always filled up. But not over filled
He is a good worker.
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
EG
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Elizabeth G.
Ontario, CA
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great customer service
As always great customer service.
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
VB
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Vince B.
West Covina, CA
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Outstanding service
Jae was confident and professional. He lead the effort to get me the best service and prices possible. The courtesy shuttle was a nice touch. The service department has the best staff. They were all courteous and had a sense of humor. The service on my car was fast and accurate.
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
DR
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Deanna R.
Hacienda Heights, CA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Check Engine light
They are very professional.
The waiting room is always clean. There are beverages and snacks.
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
Verified Customer
Los Angeles, CA
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good service
Good honest service
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
JC
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John C.
Artesia, CA
2019 Hyundai Ioniq Plugin Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Prompt Service
I took Ioniq for the regular maintenance service, and service dept personnel was very attentive and the service was done promptly. Very NICE!!!
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
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