Business Solutions
SureCritic / Hyundai Dealer / St. Charles Hyundai / JOHN MEYER
JM

JOHN MEYER

St. Charles Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(142 reviews)
61

Reviews of JOHN MEYER

LP
gravatar
Linda P.
O'Fallon, MO
2004 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Love my Hyundai
My Hyundai is 14 years old and I have been so lucky that I only had one major problem that was taken care of. Otherwise would not change this car for any other.
Recommended
Bob R. from St. Charles Hyundai responded on 11/16/2018 05:10 AM

Thank you for the amazing response ! we are happy to be a part of the reliabilty and service for you .

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JM
JOHN MEYER
Verified Customer
O Fallon, MO
2016 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
Very professional service. Got me in and out in no time.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 10/23/2018 01:30 PM

Thank you for the great feedback! Please let me know if there is anything else I can do for you.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
JM
JOHN MEYER
RS
gravatar
Richard S.
Saint Louis, MO
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Friendly people, efficient and timely service, treated like a good customer should be.
Car was repaired and returned in better time than expected.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 10/23/2018 01:34 PM

Thank you for the positive 5 star review! I am glade we were able to complete your vehicle repairs in a timely manor.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
JM
JOHN MEYER
Verified Customer
Saint Peters, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Service Department
Every time we have regular maintenance or service done to our Sonata, the Service Department has been professional, courteous, and knowledgeable. I recommend St. Charles Hyundai for the great service.
Recommended
Brad D. from St. Charles Hyundai responded on 10/18/2018 02:26 PM

Thank you for the great survey on your recent service with our dealership. We hope to see you soon for your next routine check!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JM
JOHN MEYER
DP
gravatar
Diane P.
Florissant, MO
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
2011 Santa Fe
Thank you for keeping my 2011 Santa Fe running like new.
Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 10/08/2018 07:23 PM

It is our pleasure helping you get the most from your Santa Fe. Thanks for the great survey!

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with
BR
BOB RECK
JM
JOHN MEYER
RW
gravatar
Richard W.
Saint Charles, MO
2015 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/05/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Antenna repair for am radio
Stated previously
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 10/06/2018 05:54 AM

Richard,
Thank you for feedback on your recent service visit. The headliner had to be removed in order for us to replace your roof antenna. We are glade you had a extended contract to cover the repairs. We hope to make your next service visit a 5 star visit.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
JM
JOHN MEYER
DC
gravatar
Dale C.
Foley, AL
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Friendliness
From the time I walked in the door till I left was a fabulous experience!!! It was so nice to go to a business and feel that they really cared!!! All the work was performed very quickly!!
Recommended
Bob R. from St. Charles Hyundai responded on 09/19/2018 05:06 AM

Thank you for the great review ! we do greatly appreciate your business,and look forward to your next service with us .thanks.

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JM
JOHN MEYER
GS
gravatar
Gina S.
O Fallon, MO
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service
I always get great service and they are awesome to work with!!!
Recommended
Bob R. from St. Charles Hyundai responded on 08/13/2018 01:08 PM

Thanks for the amazing review! we are happy to give you great service each and every time ! see ya next time,thanks !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JM
JOHN MEYER
MW
gravatar
Michael W.
Saint Peters, MO
2010 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/08/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
a
a
Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 08/09/2018 10:31 AM

The door handle to repair is currently at our body shop being painted to match your car. We expect it to be ready soon. I'm sorry to hear there is a new sound since we installed the new cabin filter, we will check that out while we are installing the door handle. We will be in contact soon.

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with
JM
JOHN MEYER
BF
gravatar
Bradley F.
Saint Peters, MO
2017 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Employees are extremely friendly and helpful.
All of the employees are extremely friendly, courteous, and helpful.
Recommended
Bob R. from St. Charles Hyundai responded on 07/27/2018 02:16 PM

Thanks for great review ! we look forward to your next service with us ,thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JM
JOHN MEYER
SR
gravatar
Sharon R.
Saint Charles, MO
2007 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Warrenty and how they treat their customers is awesome. Not trying to rip you off.
Took my mom's car in for a recall and had some other things checked and they checked at no charge and found only minor issue of just regular maintenance to be done. Cost reasonable and the folks who work there are awesome!!
Recommended
Bob R. from St. Charles Hyundai responded on 07/24/2018 05:17 AM

Thanks for the great review,we appreciate your business and look forward to your next service with us ! thanks again !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JM
JOHN MEYER
MS
gravatar
Mary S.
Bridgeton, MO
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Courteous, Prompt, Thorough, Responsive...
When the "check engine" light came on, I took my car to the nearest dealership. I was pleasantly surprised by the excellent service I received.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 07/18/2018 05:56 AM

Thank you for the great feed back! We appreciate your business. If there is anything else I can do for you please let me know.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
JM
JOHN MEYER
SS
gravatar
Shannon S.
O Fallon, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Sincere, honest, quick and keep u up to date
Friendliness of staff and customers( Bc they are happy)
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 07/06/2018 04:47 AM

Thank you for the positive 5 star review. If there is anything else I can do for you please let me know


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
JM
JOHN MEYER
Verified Customer
Saint Charles, MO
2016 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/03/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Better communication is needed
Did not call me back regarding scheduling a time for drop off. I had to call back to get my car in when I had left a message
Not Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 07/03/2018 02:09 PM

Thank you for your feedback about your service experience. Communication is an important part of the service process and I'm sorry there was a breakdown in yours. We are always trying to improve our process and your input will be used to make your next visit a much better experience.

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with
BR
BOB RECK
JM
JOHN MEYER
AL
gravatar
Andrea L.
Saint Charles, MO
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Good Customer Service
Great customer service in the service department and also in the cashier department.
It seems as if she is there every time I come in to the dealership. A courtesy car is a nice touch
Recommended
KYLE W., Express Service Advisor from St. Charles Hyundai responded on 06/20/2018 11:27 AM

Thank you for the amazing survey! We really appreciate it and try to make everything convenient as possible. We hope to see you again for your next visit! 

St Charles Hyundai Service, 

Kyle Woodworth

Express Service Advisor 
St Charles Hyundai
636-441-4481
Employees worked with
JM
JOHN MEYER
SS
gravatar
Sri S.
Saint Louis, MO
2017 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/10/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Sonata service
Overall average
Not Recommended
Bob R. from St. Charles Hyundai responded on 06/11/2018 04:56 AM

Thank you for your business ,we greatly appreciate you ! please let me know how i can make your next service visit a 5 star
experience ,thanks !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JM
JOHN MEYER
KB
gravatar
Kelly B.
Chesterfield, MO
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service as usual!
Fast and honest service! Everyone I have ever dealt with at this dealership is wonderful! Highly recommend.
Recommended
Brad D. from St. Charles Hyundai responded on 05/23/2018 04:56 AM

Thank you for the perfect five star survey on your recent visit to our dealership. Glad we can always make your time with us a five star experience.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JM
JOHN MEYER
DM
gravatar
Donald M.
Dardenne Prairie, MO
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Warrenty repair
Just moved to area and they took care problem with backup camera
Recommended
Bob R. from St. Charles Hyundai responded on 04/19/2018 05:45 AM

We appreciate your business and the positive review. We also look forward to future business with you ! Thanks !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JM
JOHN MEYER
PR
gravatar
Patricia R.
Saint Charles, MO
2017 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Service
Best service department experience we've every had!
Recommended
Bob R. from St. Charles Hyundai responded on 04/12/2018 12:24 PM

Thanks for the great review ! We will always strive to give you this level of service each and every time !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JM
JOHN MEYER
SL
gravatar
Sang L.
Saint Charles, MO
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Clean ,organized , honest and Fast
Clean ,organized , honest and Fast
Recommended
Brad D. from St. Charles Hyundai responded on 04/06/2018 01:14 PM

Thank you for the perfect five star survey on your recent visit with our dealership! Glad we can always make your time here a great experience

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JM
JOHN MEYER
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.