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SureCritic / Hyundai Dealer / Puente Hills Hyundai / JAVIER OLIVARES
JO

JAVIER OLIVARES

Puente Hills Hyundai
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(176 reviews)
0

Reviews of JAVIER OLIVARES

Verified Customer
Brea, CA
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good Customer service!
My advisor provides great service each time!
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 10/05/2017 01:59 PM

Hi,
Thank you for 5 star survey.
We are very glad to hear you received great service from Javer.
Have a great day!

Employees worked with
JE
JAVER ESQUIVEL
JO
JAVIER OLIVARES
Verified Customer
Upland, CA
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The people feel trustworthy
My usual service people have left the company so I met Rick for the first time. I am very happy with his service. I like going to PH Hyundai for my car maintenance because the people at the service dept. seem trustworthy: willing to listen, explain and negotiate.
Recommended
Employees worked with
JO
JAVIER OLIVARES
SH
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Sang H.
Los Angeles, CA
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Best service department in Socal.
I have been to a couple other Hyundai service dept. but Puente Hills hands down is the best of the best. Honesty, respectful and caring. They keep their promise and puts the customer first!
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 09/23/2017 07:41 AM

Good Morning Sang,
We are so happy to hear from you about our service department provided exceptional service to you.
Thank you for 5 star survey.

Employees worked with
JO
JAVIER OLIVARES
Verified Customer
Pico Rivera, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Always have the nicest, most courteous people.
Excellent.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 09/22/2017 05:14 PM

Hi,
Thank you for your comment about our staff.
Also,Thank you for your 5 star score.
We appriciate business.
Have a nice weekend.

Employees worked with
JO
JAVIER OLIVARES
Verified Customer
Bell Gardens, CA
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good service
Great service. Javier is the man.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 09/19/2017 10:58 AM

Hi,
Thank you for your perfect score.
I will pass your nice comment to Javer.
Have a great day.

Employees worked with
JE
JAVER ESQUIVEL
JO
JAVIER OLIVARES
MB
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Martha B.
La Habra, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Very nice and very quick to assess/make recommendations of how to address vehicle issues.
I would recommend this to a friend and I will definitely continue to get my vehicle serviced in this Hyundai dealership.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 09/18/2017 09:27 AM

Hi Martha,
That is great to hear it mean's a lot to us that you took the time to submit a review and add your wonderful comment.
Thank you for kind words.

Employees worked with
JE
JAVER ESQUIVEL
JO
JAVIER OLIVARES
DB
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David B.
Hacienda Heights, CA
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Courtesy, on-time, easy access for appt.
Courtesy, on-time, easy access for appt.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 09/14/2017 09:25 PM

Hi David,
Thank you for your 5 stars rating about our processing.
We are lookinh forward to seeing you soon.

Employees worked with
JO
JAVIER OLIVARES
HL
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Hyun L.
Los Angeles, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Thanks
Thanks
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 09/05/2017 11:14 AM

Hi Hyun,
Thank you for the 5-star review.
We are so happy to hear that Ricky and our service department provided excellent customer service.

Employees worked with
JO
JAVIER OLIVARES
Verified Customer
Los Angeles, CA
2013 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Really good place to take your vehicle
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 09/04/2017 01:31 PM

Hi,
Thank you for the 5-star review.
We are so happy to hear that our service department provided excellent customer service.

Employees worked with
JO
JAVIER OLIVARES
CB
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Carmen B.
Pico Rivera, CA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
excellent place
The service man and shop foreman
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 08/28/2017 10:04 AM

Hi Carmen,
Thank you for the 5-star review.
We are so happy to hear that our service department provided excellent customer service.

Employees worked with
JO
JAVIER OLIVARES
Verified Customer
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Javier most of all Aldo the rest of the employees from the wonderful cashier ect
Always have because you are focused on my needs with my Hyundai way after my purchase of my new Sonata!!
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 08/22/2017 08:01 AM

Hi,
Thank you for the 5-star review.
We are so happy to hear that our service department provided excellent customer service.

Employees worked with
JE
JAVER ESQUIVEL
JO
JAVIER OLIVARES
PB
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Pierre B.
Rosemead, CA
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
car service
yes I would recommend this business to a friend. Nice people working there.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 08/09/2017 07:59 PM

Hi Pierre,
Thank you for the 5-star review.
We are so happy to hear that our service department provided excellent customer service.

Employees worked with
JE
JAVER ESQUIVEL
JO
JAVIER OLIVARES
LF
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Lanaya F.
South Gate, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Thank you for prompt response and service
Yes
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 02/02/2017 01:45 PM

Thank you for your feedback and thank you for servicing your vehicle with us.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
levitp@phhyundai.com
626-581-5300 x.1104
Employees worked with
JO
JAVIER OLIVARES
WS
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William S.
West Covina, CA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2016
Service Type: Repair
verified customer Verified Customer
Category: Service
Nice people
Work was performed well.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 09/02/2016 04:58 PM

Thank you William for sharing your feedback with us. I want to make sure we are doing our best to provide 5 star service and I am very glad that you received that from Yessi. We look forward to seeing you again when your vehicle is in need of your next service.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JO
JAVIER OLIVARES
HL
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Humberto L.
Hawthorne, CA
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2016
Service Type: Repair
verified customer Verified Customer
Category: Service
Friendly people
Everything was great
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 09/01/2016 06:30 PM

Thank you Humberto for your 5 star review. On behalf of Micah and Javier we would like to thank you for taking the time to share your experience. We look forward to servicing your vehicle again.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JO
JAVIER OLIVARES
AS
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Anchalee S.
Rowland Heights, CA
2014 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/22/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Yes
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 08/23/2016 08:56 AM

Hi Anchalee.
Thank you for taking the time to write your review.
We appreciate your business.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JO
JAVIER OLIVARES
Verified Customer
Whittier, CA
2005 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
A great friendly team
Yes
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 08/17/2016 08:00 AM

Hi Theresa
Thank you for taking the time to write your review.
We appreciate your business.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JO
JAVIER OLIVARES
MC
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Maria C.
Los Angeles, CA
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Helpful
They're willing to work with you
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 08/15/2016 11:47 AM

Hi Maria.
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JO
JAVIER OLIVARES
EB
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Ernest B.
Brea, CA
2008 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2016
Service Type: Repair
verified customer Verified Customer
Category: Service
Good Service
The service was performed in a timely way and an intermittent problem with the ABS and Stability Control systems was fixed.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 08/12/2016 12:10 PM

Hi Ernest
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JO
JAVIER OLIVARES
Verified Customer
Hacienda Heights, CA
2006 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Last visit for service
Close proximity to my home. Very friendly staff.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 08/12/2016 12:11 PM

Hi Carolyn.
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JO
JAVIER OLIVARES
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