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SureCritic / Hyundai Dealer / Hyundai On Perryville / JAY L REDDEN
JR

JAY L REDDEN

Hyundai On Perryville
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(307 reviews)
70

Reviews of JAY L REDDEN

CC
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Charles C.
Belvidere, IL
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Good service
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 06/07/2019 04:17 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
SR
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Steven R.
Rockford, IL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Made a bad day better
Had a check engine light come on and the car would not run very well. Called service department and they got me right in. They had to order a part so they offered to rent a vehicle for me. Awesome service from all departments involved. Thanks again
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 06/05/2019 04:16 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
SP
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Sara P.
Loves Park, IL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Ra's visit
Everything was very positive. The employees were very nice and the work was done quickly. My first visit in many, many years, but was impressed.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 05/28/2019 04:17 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
JL
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Jerome L.
Rockford, IL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Job
Brought vehicle in with taillight problem, turned pot to be two burned out bulbs, problem splved.






b
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 05/22/2019 11:21 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
JJ
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Jon J.
Naperville, IL
2015 Hyundai Santa Fe S
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2019
verified customerVerified Customer
Category: Service
All fixed!
The oil leak, ac hoses and noisy blower motor were all repaired under warranty. The staff were helpful and friendly.
Recommended
Employees worked with
JR
JAY L REDDEN
AR
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Angela R.
Rockford, IL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Maintenance Service
Great service, Customer Service and the services were performed in a timely manner.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 05/17/2019 10:42 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
Verified Customer
Rockford, IL
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great place
Fast, friendly and efficient
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 05/17/2019 04:22 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
Verified Customer
Loves Park, IL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer services
Good. Thanks
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 05/15/2019 04:20 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
MT
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Mary T.
Machesney Park, IL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Honest
Always a smiling face and good work
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 05/14/2019 11:55 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
AL
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Alina L.
Oregon, IL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Great service and friendly. Will go here every time
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 05/14/2019 04:19 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
Verified Customer
Rockford, IL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service on my Sonota
Very friendly and my job was done very quickly
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 05/09/2019 11:16 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
JR
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Janet R.
Rockford, IL
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They're great people that do a good job
I appreciate their professionalism and quality work.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 05/08/2019 10:17 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
Verified Customer
Loves Park, IL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast Service
Friendly and willing to make thinks right!
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 05/08/2019 05:55 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
Verified Customer
Freeport, IL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
Excellent sevice, appointments on time, all my questions answered. The only complaint I have is the outrageous price for the cabin air filter ($52.00) . I declined to have it installed, bought a OEM filter online for $8.65 delivered. Takes 5 minutes to install, OEM filter was a exact duplicate of the Hyundai filter not a cheap knock off, save yourself a few bucks on this service......
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 05/06/2019 10:11 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
JJ
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Jon J.
Naperville, IL
2015 Hyundai Santa Fe S
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2019
verified customerVerified Customer
Category: Service
All fixed!
The oil leak, ac hoses and noisy blower motor were all repaired under warranty. The staff were helpful and friendly.
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/04/2019
Service Type: Repair
Category: Service
Oil leak and no AC after warranty engine replacement
Nice folks and they honored my $2,000.00 warranty but I wish they’d checked it out more thoroughly before returning it. I now a vehicle that leaks oil on my driveway every day and no cold air from the AC.
Not Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 05/04/2019 07:37 PM

Good evening ,  

 Thank you for your feedback from your recent visit with us . I apologize your having and issue with your vehicle . I will pull your information Monday and look into the details and follow up with you then so we can discuss this further . 

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
Verified Customer
Chicago, IL
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Everyone is knowledgeable and polite at this location.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 05/03/2019 05:06 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
KL
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Kim L.
Rockton, IL
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome dealership
I have been going to Hyundai on perryville for years. Our saleswoman pat carter is awesome! Service dept is the best.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 05/02/2019 04:18 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
BW
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Benjamin W.
Beloit, WI
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good work/service
My wife went in for her oil change appointment and told me everyone treated her well, she felt comfortable, and it did not take too long.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 04/30/2019 12:34 PM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
MA
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Marie A.
Belvidere, IL
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly employes
Great service,and on time.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 04/30/2019 11:51 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
VK
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Vickie K.
Rockford, IL
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Appointments
Needed to get in for headlight replacement, got in same day within hour of calling. Wait time was minimal from time of arrival to finish.
Staff always friendly and informative.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 04/29/2019 04:25 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
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