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SureCritic / Hyundai Dealer / Hyundai On Perryville / JAY L REDDEN
JR

JAY L REDDEN

Hyundai On Perryville
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(307 reviews)
70

Reviews of JAY L REDDEN

Verified Customer
Loves Park, IL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Fast, effective, honest. Great service staff.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 08/28/2019 04:15 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
TQ
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Tom Q.
Freeport, IL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great experience!
As always, we had a great experience at Hyundai on Perryville.

One request: the previous dealership we dealt with used a customer loyalty card. Every 6th oil change was free.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 08/27/2019 12:06 PM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
RS
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Roberta S.
Rockford, IL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Bobbi’s review
I am always pleased with the information that I am provided. When I scheduled my 30,000 mile service the person that scheduled wanted to be sure that I knew the basic cost. When I came I. I was informed again of the cost and informed about possible increased cost, I was given the option to decide about that. I feel included in the decisions. The waiting area is very comfortable.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 08/20/2019 04:16 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
Verified Customer
Loves Park, IL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Wish the email coupons were automatic
The dealership is great. Folks are great. However, I always forget the blinking coupons I get by email. Would be nice if that stuff just automatically synced up with my account, the app, bkuelink, etc.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 08/16/2019 04:16 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
BL
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Bradley L.
Rockford, IL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
My review
Always pleasant service personnel.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 08/15/2019 01:32 PM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
PH
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Patricia H.
Rockford, IL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
The staff are very friendly and the service was done in a reasonable amount of time even after doing a thorough check of our car. They even washed our car. We highly recommend the sales and service at Hyundai on Perryville.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 08/15/2019 01:31 PM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
CS
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Charles S.
Rockford, IL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
quick and courteous service
quick and courteous service
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 08/13/2019 11:01 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
EB
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Ernie B.
Beloit, WI
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Exceptional service
The staff is incredibly friendly, provides extraordinary service, from start to finish
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 08/12/2019 04:11 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
SL
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Sandra L.
Rockford, IL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Friendly people, comfortable waiting area.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 08/12/2019 04:10 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
Verified Customer
Byron, IL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Na
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 08/06/2019 11:00 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
Verified Customer
Loves Park, IL
2018 Hyundai Tucson
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/05/2019
verified customerVerified Customer
Category: Service
Oil Change
I was in and out in a timely manner.
Recommended
Employees worked with
JR
JAY L REDDEN
WG
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Warren G.
Winnebago, IL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai on Perryville takes good care of my car
My car was taken care of promptly. My fluids were checked and filled. They even washed my car.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 08/05/2019 01:26 PM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
RB
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Randall B.
Rockford, IL
2011 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
They checked to see if the problem I was having was under warranty, and it was.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 08/02/2019 04:20 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
LB
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Lisa B.
Loves Park, IL
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai Service Dept
Recent standard service on my new vehicle have been very efficient and fairly priced.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 08/01/2019 11:17 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
Verified Customer
Loves Park, IL
2015 Hyundai Sonata
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
A dishonest service facility
I wont return here. They tried getting me to buy new tires and brakes the same day of service, when neither were needed. To make a long story short, I went to a different dealer for a second opinion, and glad I did. I highly recommend going somewhere else. The dishonesty of Perryville Hyundai service is incomprehensible.
Not Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 08/01/2019 12:06 PM

Good Afternoon,

         Thank you for your feedback from your recent visit with us here at Hyundai on Perryville . I'm sorry to hear about the unsatisfactory service you had . i will look into your recent visit here with us and contact personally to discuss what i find . Thank you 

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
JL
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Jerome L.
Rockford, IL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Job
All my service work is done at this dealer.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 07/29/2019 12:34 PM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
TM
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Thomas M.
Marengo, IL
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Prompt service
Not push, fast and respectful
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 07/29/2019 04:15 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
SB
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Steve B.
Rockford, IL
2014 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/28/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
ecm
service was performed quickly, was done sooner than I had anticioated
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 07/29/2019 04:15 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
GG
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Gary G.
Rockford, IL
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
The service department treated me as well as the sales people did when I bought the car. I wouldn’t even consider allowing anyone else to service my car.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 07/25/2019 10:59 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
Verified Customer
Rockford, IL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
We have had nothing but good service!
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 07/25/2019 04:11 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
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