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SureCritic / Hyundai Dealer / Woodhouse Hyundai Of Omaha / JOSHUA D RIDPATH
JR

JOSHUA D RIDPATH

Woodhouse Hyundai Of Omaha
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(832 reviews)
78

Reviews of JOSHUA D RIDPATH

KT
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Kelli T.
Omaha, NE
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Great service. Didn’t pressure me to make expenditures I could wait on.
Cashier might want to put phone customers on hold so in person customer doesn’t have to wait.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/01/2019 06:24 AM

Thank you for the 5 star survey. I will pass you suggestion along, thanks.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Great service team!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/19/2019 08:15 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
JB
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James B.
Council Bluffs, IA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Came to Woodhouse after terrible experience with Edwards in Council Bluffs. Woodhouse is everything Edwards is not.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/16/2019 11:36 AM

Thank you for joining our Woodhouse Auto Family. We appreciate the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent, courteous service.
Battery died on 2015 Elantra. AAA doesn't carry battery - arranged for tow to Hyundai service location. Paul no longer able to drive, Kay drives only within few miles near 93rd and Western. We really like the Elantra and had been leasing the current car, originating at location at 102nd Westsroads location. and then 114th & Dodge. When we decided to buy the leased car, had to go out to your new location, a nerve wracking drive for us. Making arrangements to pick up car when new battery was installed became really complicated. We are so pleased that arrangements were made to bring our car to us at 93rd and Western.
Kay''s vision is deteriorating, and so will not be driving much longer, thus very likely will not make the trip out to 145th Street. The Elantra has been a favorite car for at least 10 years. Also liked the Sonata which we had for awhile. We think Hyundai provides excellent cars and always promote them to friends and family.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/16/2019 09:30 AM

Thank you for the great 5 star survey. Please do not hesitate if you need valet service in the furture.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Kimberling City, MO
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service Department
I was able to bring my car in for service on a short notice. They replaced my starter and got me back on the road quickly.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/11/2019 02:22 PM

Very glad to hear that we got you back on the road again quickly. That you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
TS
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Thelma S.
Missouri Valley, IA
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Don't have to wait forever.
I love the person that checks me in and helps me out with the process. So very keen ND
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/11/2019 10:32 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
JP
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Joseph P.
Omaha, NE
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always quick and professional, every time!
Thank you!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/09/2019 01:55 PM

Thank you for being part of our Woodhouse Family!

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
KW
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Karen W.
Omaha, NE
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly
Very friendly and comfortable
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/10/2019 05:52 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
DM
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Dan M.
Council Bluffs, IA
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great experience
The service team at woodhouse was very knowledgeable and friendly. They were professional with their suggestions and went by the book. The facility was top notch clean and comfortable while waiting. I highly recommended Woodhouse Hyundai for service on your vehicle.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/10/2019 05:54 AM

Thank you for the great comments and the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
MS
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Maureen S.
Omaha, NE
2018 Hyundai Santa Fe Sport
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/06/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Disappointed that my issues was not resolved. However, the staff is always friendly.
I would like to have my vehicle looked at again and the problem fixed. I was told the odor was due to the plastic vents??? All cars have plastic vents. The smell is atrocious!!
Recommended
Employees worked with
JR
JOSHUA D RIDPATH
AL
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Amy L.
Omaha, NE
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Speedy service
I was on a time schedule and they did everything to get me in and out really quickly. Thank you so much!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/05/2019 05:53 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
TS
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Tushal S.
Omaha, NE
2019 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/03/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
First Service Review
They did great but I don't know why the guy did not vacuumed my rear seats area. He did for front seats are but not rear. Apart from that they did good.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/04/2019 06:03 AM

Thank you for the 4 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
KP
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Kent P.
Omaha, NE
2012 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/03/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
-
-
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/04/2019 07:23 AM

Thank you for the 4 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
EW
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Edwin W.
Omaha, NE
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
nice people, clean
nice people good service
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/04/2019 07:09 AM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
MS
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Mike S.
Omaha, NE
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast, friendly, convenient
Good place
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/04/2019 07:14 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
DA
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Douglas A.
Council Bluffs, IA
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change
Outstanding service!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/04/2019 07:13 AM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Prompt, friendly service
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/04/2019 07:39 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
DF
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Denise F.
Elkhorn, NE
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Man
Great customer service and great followup with myself and my husband answering all of our questions. Most especially regarding the clock glitch.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 08/29/2019 04:53 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2017 Hyundai Sonata Hybrid
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/23/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The new facitlity
is very nice....the entry 'garage' is kind of confusing...but there are many different areas where you can wait and watch TV or just read or work on your phone.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 08/26/2019 05:52 AM

We are working to improve the signage to eliminate the entry way confusion. Thank you for the the 4 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2009 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great first visit
Appreciated the shuttle service and great communication before and during service.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 08/21/2019 11:17 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
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