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SureCritic / Hyundai Dealer / Hyundai of St. Augustine / JUSTIN SPURLOCK
JS

JUSTIN SPURLOCK

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(297 reviews)
86

Reviews of JUSTIN SPURLOCK

RG
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Robert G.
Palm Coast, FL
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great experience
Two cars serviced in less than one and a half hours
Very helpful and friendly staff
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/06/2020 11:44 AM

 We appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
RM
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Richard M.
Saint Augustine, FL
2008 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service wonderful people and pretty awesome cookies
Great service wonderful people and pretty awesome warm cookies and coffee
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/05/2020 02:22 PM

 We greatly appreciate you taking the time to share your service experience and kind words with us. We are blessed to have such wonderful guests and we agree, the fresh baked cookies are awesome. 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
PR
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Paula R.
Saint Augustine, FL
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
I love Hyundai of St Augustine!
From Jermaine in Sales to the Service Department, I have been pleased with the service I have received. They are the best!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/03/2020 06:11 AM

 We appreciate you taking the time to share your experiences with us and your kind words. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
TB
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Timothy B.
Ponte Vedra, FL
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Appointment time was respected
Took less than an hour to service my Palisade! They were ready to take in my vehicle when I arrived. I appreciate that they respect my time!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/28/2020 02:46 PM

 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
PR
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Pamela R.
Palm Coast, FL
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The Best!
We are now on the 10 Hyundai that we have leased from the St. Augustine dealership and we've been more than satisfied with every one of them. Our salesman, Randy, is wonderful and the entire staff is friendly and helpful. We recommend this dealership to all our friends, and they have been pleased too
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/27/2020 07:58 AM

 We sincerely appreciate you taking the time to share your experiences with us and your continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations. Congratulations on your New Kona.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
RQ
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Ray Q.
Saint Augustine, FL
2017 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Employees
Professional service you can trust.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/26/2020 02:42 PM

 We sincerely appreciate you taking the time to share your service experience with us and your kind words. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
JP
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Jimmie P.
Saint Augustine, FL
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Outstanding service
I was in and out quickly
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/26/2020 07:24 AM

 We sincerely appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
Verified Customer
Interlachen, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
convenient
warranty work fast also great service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/24/2020 12:02 PM

 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
KM
KEITH MONDELLO
Verified Customer
St. Augustine, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
They take good care of customers needs
They listen to their customers
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/24/2020 05:45 AM

 Thank you for taking the time to share your kind words with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
JW
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Joseph W.
St. Augustine, FL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service
Service secretary inside had treats for my dog......class act
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/19/2020 05:55 AM

 Thank you for taking the time to share your service experience with us and the 5 star rating. We are glad your dog enjoyed the treats and hope you got to try out some of the fresh baked cookies. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
DW
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Dale W.
Williamsburg, VA
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Terrific
The tire repair was quick and complete
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/18/2020 05:54 AM

 Thank you for sharing your service experience with us and we are happy we could get you back on the road. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
PW
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Phyllis W.
St. Augustine, FL
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service!
Great service and hospitality!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/11/2020 12:19 PM

 We greatly appreciate you taking the time to share your service experiences and kind words with us. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
GA
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George A.
St. Augustine, FL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent Service
I’ve been coming to Hyundai of St. Augustine for 9 years now. I’ve experience excellent service every time I get my vehicles service. The service advisors are very good in explaining what your vehicle needs with no pressure to sell you. I really like that. This Hyundai dealership really cares about the customer.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/07/2020 10:20 AM

 We greatly appreciate you taking the time to share service experiences and your kind words with us. It is always such a pleasure to see you on your visits. Congratulations on your new Santa Fe it is such a beautiful color. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
Verified Customer
Palm Coast, FL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
broken driver's seat frame
Wife had been driving with broken seat frame that kept sliding off. We drove in without an appointment. A part was available and repair was done in short order.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/29/2020 12:08 PM

 We appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations. 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
KM
KEITH MONDELLO
FM
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Francisco M.
Lutz, FL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service as always!!
N/A
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/28/2020 05:54 AM

 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
MB
MARK BOSWELL
BF
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Betsy F.
Saint Augustine, FL
2015 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service and transportation provided.
It was easy to make an appointment Staff members were cheerful and strived to do everything in a timely manner. I appreciated the shuttle service! It was also nice not to have service providers bugging me to give them a good survey. I plan to purchase my next car there.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/27/2020 10:22 AM

 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
MB
MARK BOSWELL
BA
gravatar
Barbara A.
Palm Coast, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
great customer service
Sales personnel
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/21/2020 12:49 PM

 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
MB
MARK BOSWELL
RJ
gravatar
Robert J.
Saint Augustine, FL
2018 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/20/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Friendly and convenient
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/21/2020 05:48 AM

We thank you for sharing your service experience with us. Please let us know how we may improve to earn a 5 star rating on your next visit. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
Verified Customer
Saint Augustine, FL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good Experience
They did what I asked. Didn’t try to sell me anything else. I had an appointment and went in about 30 minutes early and got out early. Just what I was hoping.
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 01/17/2020 06:06 AM

We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectation.

 

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
CB
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Carlos B.
Palm Coast, FL
2017 Hyundai Santa Fe Sport
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2020
verified customer Verified Customer
Category: Service
Customer service
Customer service very friendly and helpful .
Recommended
Employees worked with
JS
JUSTIN SPURLOCK
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