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SureCritic / Hyundai Dealer / Zimbrick Hyundai West / JEFFREY WINCHEL
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JEFFREY WINCHEL

Zimbrick Hyundai West
Jeff has started with Zimbrick in 2001 at Saturn of Madison. When not at work Jeff enjoys spending time with his wife, kids, and grandkids. He also has a small hobby farm with cows, chickens, dogs, and cats. Jeff also enjoys watching the Packers games.
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(714 reviews)
72

Reviews of JEFFREY WINCHEL

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Andrea D.
Evansville, WI
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Clean, fast service, enough space to socially distance, friendly service.
My car was taken in for service immediately, the part i came in for was cheaper than i expected and the length of the service job was less than expected. On top of that, my car was super clean when it was ready! Very happy with this service.
Recommended
KYLE M T. from Zimbrick Hyundai West responded on 01/15/2021 05:20 AM

Thank you

Employees worked with
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JEFFREY WINCHEL
RM
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Robert M.
Madison, WI
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional and courteous staff. Great waiting area.
I had an oil change service. As usual, everything went fine and quickly.
Recommended
KYLE M T. from Zimbrick Hyundai West responded on 11/25/2020 06:45 AM

Thank you Robert

Employees worked with
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JEFFREY WINCHEL
DS
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Dan S.
Barneveld, WI
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Found the part and fixed it right away
Was very happy that they looked, and found the part on the shelf to fix our car while we waited rather than make another trip.
Recommended
KYLE M T. from Zimbrick Hyundai West responded on 11/04/2020 05:27 AM

Thank you Dan

Employees worked with
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JEFFREY WINCHEL
Verified Customer
Madison, WI
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent
Excellent
Recommended
KYLE M T. from Zimbrick Hyundai West responded on 10/26/2020 05:46 AM

Thank you

Employees worked with
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JEFFREY WINCHEL
Verified Customer
Madison, WI
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly
All staff members were very friendly and respectful during my visit for service on a flat tire, they did a great job patching my tire up and they even cleaned & sanitized the inside of my car. They also ran my car through the car wash, which was an unexpected surprise that I appreciated
Recommended
KYLE M T. from Zimbrick Hyundai West responded on 10/15/2020 05:20 AM

Thank you

Employees worked with
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JEFFREY WINCHEL
Verified Customer
Madison, WI
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Why I continue to use Zimbrick Hyundai
location, ease of scheduling appointments, staff knowledge or ability to obtain information quickly and the quality of service for the past 13 years.
Recommended
KYLE M T. from Zimbrick Hyundai West responded on 10/09/2020 05:00 AM

Thank you

Employees worked with
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JEFFREY WINCHEL
TD
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Terri D.
Lodi, WI
2020 Hyundai Palisade
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2020
verified customerVerified Customer
Category: Service
Great staff
Staff is top notch!
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/03/2020
Service Type: Maintenance
Category: Service
Great staff
Overall great place, staff are great. Had to come back to fix a problem that was caused by previous repair.
Recommended
KYLE M T. from Zimbrick Hyundai West responded on 10/05/2020 06:28 AM

I'm sorry to hear about this. I'll be in touch.

Employees worked with
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JEFFREY WINCHEL
RM
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Robert M.
Madison, WI
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
All the people are friendly and efficient.
I dropped my car off for a 180,000 mile service. The car was ready when promised. Everything want fine.
Recommended
KYLE M T. from Zimbrick Hyundai West responded on 09/16/2020 07:14 AM

Thank you

Employees worked with
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JEFFREY WINCHEL
AA
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Arlene A.
Madison, WI
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent
Wonderful service
Recommended
KYLE M T. from Zimbrick Hyundai West responded on 09/11/2020 11:06 AM

THANK YOU

Employees worked with
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JEFFREY WINCHEL
SJ
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Sylvia J.
Stoughton, WI
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick service.
I appreciated the efficiency and cleanliness.
Recommended
KYLE M T. from Zimbrick Hyundai West responded on 08/24/2020 12:20 PM

Thank you for your feed back Sylvia

Employees worked with
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JEFFREY WINCHEL
AM
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Annette M.
Middleton, WI
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The friendly people
Always prompt and professional service
Recommended
KYLE M T. from Zimbrick Hyundai West responded on 07/20/2020 08:47 AM

Thank you!

Employees worked with
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JEFFREY WINCHEL
Verified Customer
Madison, WI
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always a satisfied customer
They do an excellent job
Recommended
KYLE M T. from Zimbrick Hyundai West responded on 07/20/2020 08:45 AM

Thank you

Employees worked with
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JEFFREY WINCHEL
RM
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Robert M.
Madison, WI
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick and efficient service, friendly people.
Stopped for an oil change, Everything went fine as usual.
Recommended
KYLE M T. from Zimbrick Hyundai West responded on 07/08/2020 01:17 PM

Thank you!

Employees worked with
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JEFFREY WINCHEL
Verified Customer
Madison, WI
2018 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service
Very friendly and professional
Recommended
KYLE M T. from Zimbrick Hyundai West responded on 07/03/2020 08:46 AM

Thank you for your feedback!

Employees worked with
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JEFFREY WINCHEL
Verified Customer
Madison, WI
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Trustworthy
You can trust Zimbrick to do it right.
Recommended
JEFFREY W W. from Zimbrick Hyundai West responded on 03/23/2020 05:45 AM

Thanks for taking the time to fill out the survey and giving me the top scores. Also thanks for you business! Have a great day!!

Employees worked with
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JEFFREY WINCHEL
Verified Customer
Madison, WI
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service. Knowledge of automobile- ability to answer questions and make recommendations.
The service department stands by its work and keeps my vehicle in top driving condition.
Recommended
JEFFREY W W. from Zimbrick Hyundai West responded on 03/23/2020 05:46 AM

Thanks for taking time to fill out the survey and giving me the high scores! Also thanks for your business!! Have a great day!!

Employees worked with
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JEFFREY WINCHEL
Verified Customer
Blanchardville, WI
2007 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/27/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Service is great, everyone was polite and courteous
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 01/28/2020 01:23 PM

Thank you for choosing Zimbrick Hyundai West and taking the time to fill out the survey.  We appreciate your feedback.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
GM
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Gale M.
Madison, WI
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great
Great service and a super great service. after 5+ years going to Zimbrick Hyundai I have never always been plea with their service in all department but especially Service, They make getting you car serviced there a really pleasant an relaxing pleasant event. The staff is the best of any dealer I have ever worked with. Super nice and very knowledgeable Staff. The Best!
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 01/21/2020 07:20 AM

Thank you Gale for the great review.  We always enjoy seeing you when you come in for service, even when you love to give us a hard time because we know we can give it right back to you.
  
Any time you need help make sure to give any of us a call.


Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
IW
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Isaac W.
Platteville, WI
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Dealership on Multiple Fronts
New Vehicle Sales: I purchased my first brand new car here about 10 months ago. The salesman was nice and informative without being pushy, along with offering a better price than two other Hyundai dealerships I spoke with. To seal the deal, he even drove 2 hours round-trip to pick me up so I could purchase it.

Service (Repairs): I have been here twice for oil changes and once for warranty repairs. The oil changes took a little time, but the waiting area is large and comfortable enough for this to not be an issue if you're not too busy (especially after you factor in that they don't overcharge to the extent most dealerships do). As for my warranty repair visit, they gave me a loaner car (even though I'm only 20) for a day and some change, as they even called Hyundai because my issue was unique enough that they hadn't seen it before.

All in all, every experience I've had here has been great. I would recommend this dealership to anyone that I know because they know how to treat people right while offering great cars and services at better rates than even other Hyundai dealerships.
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 01/20/2020 01:40 PM

Isaac thank you for the great review.  I will make sure to pass this along to both the service and sales staff that has helped along the way.  We really appreciate you making the long trip into our dealership.
If for any reason you have trouble with your blind spot system again please let us know right away and we are happy to get it resolved.  

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
Verified Customer
Madison, WI
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent
Job well done
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 11/26/2019 09:14 AM

Thank you for the excellent 5 star review,  

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
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