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SureCritic / Hyundai Dealer / Zimbrick Hyundai West / JEFFREY WINCHEL
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JEFFREY WINCHEL

Zimbrick Hyundai West
Jeff has started with Zimbrick in 2001 at Saturn of Madison. When not at work Jeff enjoys spending time with his wife, kids, and grandkids. He also has a small hobby farm with cows, chickens, dogs, and cats. Jeff also enjoys watching the Packers games.
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(714 reviews)
72

Reviews of JEFFREY WINCHEL

RP
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Richard P.
Madison, WI
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
great job
r
Recommended
Employees worked with
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JEFFREY WINCHEL
Verified Customer
Madison, WI
2011 Hyundai Elantra Touring
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
professional staff and professional service at a reasonable price
Hyundai West staff are always professional and courteous. Checking in is prompt and easy. If something unexpected is discovered during the maintenance review, the service manager discusses the issue personally before additional work is done. Service is done promptly and professionally. I plan to continue bringing my car for servicing at Hyundai West in the future.
Recommended
Employees worked with
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JEFFREY WINCHEL
RM
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Robert M.
Madison, WI
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
People are nice and efficient. Great waiting area
Stopped for an oil change. Everything went fine as usual. It took less than a half hour.
Recommended
Employees worked with
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JEFFREY WINCHEL
Verified Customer
Madison, WI
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Engine light problem fixed.
Did a good job and didn't charge me too much.
Recommended
Employees worked with
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JEFFREY WINCHEL
TT
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Tom T.
Beloit, WI
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Fast & professional service
I’ve always received high quality service and usually in and out quickly over my lunch hour.
Recommended
Employees worked with
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JEFFREY WINCHEL
JB
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Jeff B.
Madison, WI
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Fast & easy
I went in for an oil change & tire rotation. The service adviser recommended not to get the rotation as the best tires for tread were already on the front tires (front wheel drive car). They also replaced a brakelight. I could see they made some changes due to the social distancing in place.
Recommended
Employees worked with
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JEFFREY WINCHEL
AA
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Arlene A.
Madison, WI
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Wonderful
Thanks for your great service and getting me back on the road.
Recommended
Employees worked with
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JEFFREY WINCHEL
KS
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Kirk S.
Madison, WI
2016 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/26/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Engine light problem fixed.
They found the problem and fixed it promptly and at no cost. What could be better?
Recommended
Employees worked with
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JEFFREY WINCHEL
Verified Customer
Madison, WI
2016 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The service giys are great
Great place
Recommended
Employees worked with
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JEFFREY WINCHEL
RM
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Robert M.
Verona, WI
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Comments
Provided a car while vehicle being serviced. Done when said it would be
Recommended
Employees worked with
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JEFFREY WINCHEL
Verified Customer
Madison, WI
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Trustworthy
You can trust Zimbrick to do it right.
Recommended
JEFFREY W W. from Zimbrick Hyundai West responded on 03/23/2020 05:45 AM

Thanks for taking the time to fill out the survey and giving me the top scores. Also thanks for you business! Have a great day!!

Employees worked with
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JEFFREY WINCHEL
Verified Customer
Madison, WI
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Customer service. Knowledge of automobile- ability to answer questions and make recommendations.
The service department stands by its work and keeps my vehicle in top driving condition.
Recommended
JEFFREY W W. from Zimbrick Hyundai West responded on 03/23/2020 05:46 AM

Thanks for taking time to fill out the survey and giving me the high scores! Also thanks for your business!! Have a great day!!

Employees worked with
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JEFFREY WINCHEL
SA
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Shad A.
Middleton, WI
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Attentive, expert service every time
I am consistently pleased with the courteous, thorough assistance that Jeff Winchell and other staff have offered our family, and I especially appreciate Jeff's caring, knowledgeable approach. He patiently answers all my questions and makes sure my husband and I are well informed. We buy all our vehicles here, and would never go elsewhere!
Recommended
Employees worked with
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JEFFREY WINCHEL
SB
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Steve B.
Portage, WI
2006 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
A Good outcome from a bad situation
They took care of everything and put us in a great loaner until our car was done. Breaking down and having to get your car fixed is not great but they did a perfect job of making the experience OK. Thanks
Recommended
Employees worked with
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JEFFREY WINCHEL
AA
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Arlene A.
Madison, WI
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
WOW
Service provided by Hyundai is great! The service team is friendly and knowledgeable. I wouldn’t take my car any other place to have work done on it. Jeff W really takes care of me and make sure I understand the service that has been provided.
Recommended
Employees worked with
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JEFFREY WINCHEL
JR
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Julie R.
Stoughton, WI
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Personable
Everyone is so helpful. David Hahn is a top notch salesman. He went out of his way to find the vehicle I wanted. Service department is great to work with
Recommended
Employees worked with
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JEFFREY WINCHEL
Verified Customer
Pardeeville, WI
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Title
Review
Recommended
Employees worked with
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JEFFREY WINCHEL
Verified Customer
Madison, WI
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Fast service
The Hyundai West crew are always courteous and efficient.
Recommended
Employees worked with
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JEFFREY WINCHEL
Verified Customer
Blanchardville, WI
2007 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/27/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Oil change
Service is great, everyone was polite and courteous
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 01/28/2020 01:23 PM

Thank you for choosing Zimbrick Hyundai West and taking the time to fill out the survey.  We appreciate your feedback.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
GM
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Gale M.
Madison, WI
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great
Great service and a super great service. after 5+ years going to Zimbrick Hyundai I have never always been plea with their service in all department but especially Service, They make getting you car serviced there a really pleasant an relaxing pleasant event. The staff is the best of any dealer I have ever worked with. Super nice and very knowledgeable Staff. The Best!
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 01/21/2020 07:20 AM

Thank you Gale for the great review.  We always enjoy seeing you when you come in for service, even when you love to give us a hard time because we know we can give it right back to you.
  
Any time you need help make sure to give any of us a call.


Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
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