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SureCritic / Hyundai Dealer / Rairdon's Hyundai of Bellingham / KEVIN J HEERSPINK
KH

KEVIN J HEERSPINK

Service Advisor
Rairdon's Hyundai of Bellingham
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(433 reviews)
85

Reviews of KEVIN J HEERSPINK

NP
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Noel P.
Bellingham, WA
2012 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/21/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Courteous service.
Most significant, I was notified of a turn signal bulb ,inoperative, likely burned out. Your service person told me of it, allowing me the option of replacing it myself! Great!! I am old and it was not a simple process but I was an electronics tech in the Navy and as a civilian.
The owners manual had a very good illustration and I was able to do the job without any difficulty!
I suppose other outfits might have replaced and then charged me. Even an experienced tech could have taken up to 20 minutes.
F. Noel Pfundt
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 11/21/2018 12:13 PM

“Your feedback is very valuable to our dealership”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
JB
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John B.
Lynden, WA
2014 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The service was great but the waiting area should be better!
The review of issues with my car was very helpful and I really appreciate that. However, the customer lounge could be better since I couldn't find any coffee or other refreshments that you would expect to be available while waiting.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 11/02/2018 07:17 AM

 “Your kind words are much appreciated. Please allow us to buy you a cup of coffee next time you are in. We will make sure its hot and available!”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
WC
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William C.
Bellingham, WA
2017 Hyundai Sonata Hyb
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
It's close to my residence. Service personnel were very helpful
( See above)
Recommended
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
JH
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Jerry H.
Lynden, WA
2006 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/31/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very good
Thanks
Recommended
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
CL
CODY M LANGE
JL
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Jessica L.
Sedro Woolley, WA
2018 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
There ok
Everything was fine think if service was great they would wash and vacuum your car instead of a voucher to do it ourselves thought everyone did that
Recommended
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
CL
CODY M LANGE
Verified Customer
Bellingham, WA
2011 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service
recall part still not in but likely Hyundai of America not dealership fault.
Recommended
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
EB
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Elizabeth B.
Bellingham, WA
2010 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service!
Service manager very friendly. Always provides a shuttle if needed.

Four-star instead of 5-star only because other service providers vacuum and wash the car. Would really add to the experience. Was given a coupon for a car wash at a commercial facility (but no vacuum) but this facility has scratched my paint job with all the rolling brushes and beating cloths and my paint has sparkles so not easy to touch up. Seems like Rairdon's could at least squirt the dirt off.
Recommended
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
Verified Customer
Bellingham, WA
2014 Hyundai Elantra Gt
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Clean, friendly, professional
Good as usual
Woman who scheduled my appointment talked too fast and put me on the wrong day.
Maybe she was overloaded with early morning calls........
Recommended
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
RM
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Robert M.
Sumas, WA
2017 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
It’s okay, nothing out of this world.
Recommended
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
Verified Customer
Bellingham, WA
2011 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
customer
friendly staff.
Recommended
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
Verified Customer
Ferndale, WA
2013 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Parts needs to coordinate with service
When a vehicle is in for Hyundai, and it involves a part, the parts department had better be ready to hand over the part to the service man, so it is put on and taken care of in a timely manner.
Recommended
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
RB
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Richard B.
Bellingham, WA
2014 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Satisfying Results
I left the Hyundai dealership a satisfied service customer.
Recommended
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
CL
CODY M LANGE
Verified Customer
Bellingham, WA
2015 Hyundai Elantra
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/04/2018
verified customerVerified Customer
Category: Service
Review
Very considerate, will take all the time you need to answer questions. I have dropped in without an appointment with a quick question and am helped immediately. I am confident in the service at this dealership
Recommended
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
DS
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Dave S.
Anacortes, WA
2016 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/02/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Consistant
Easy & Fast Service with friendly personnel
Recommended
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
Verified Customer
Lynden, WA
2017 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Nothing heat regular service
Regular oil change
Recommended
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
CL
CODY M LANGE
RG
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Rachel G.
Bellingham, WA
2014 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change Service
I have been very pleased with the service I have gotten. This was my last free oil change that came with the purchase of my car a couple of years ago. I will say, I was a bit shocked when they informed me my tires needed to be rotated when I picked up my car this time. I had been under the impression that with the full oil change service I had been having done regularly that they HAD been rotating my tires. I was a bit frustrated to find out they had not been rotated since I had purchased my car. The location I used to take my previous vehicle this was a standard service in their full oil change package.
Recommended
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
MU
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Mark U.
New Westminster, BC
2007 Hyundai Azera
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/30/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
A Great Service Department
I had to drive up from Canada to get some recalls taken care of. The service I received was courteous and professional. All the parts required had been ordered and the shuttle service was excellent. I would definitely recommend the service department.
Recommended
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
CL
CODY M LANGE
TM
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Thomas M.
Bellingham, WA
2016 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good customer service
First time service here no complaints.
Recommended
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
Verified Customer
Bellingham, WA
2021 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great service and friendly staff.
Walked me through all the functions and how to use them. Very helpful.
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
JT
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Jaime T.
Bellingham, WA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Good Customer Service
I appreciate how soon they were able to get my vehicle in and out for service.
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
CL
CODY M LANGE
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