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SureCritic / Hyundai Dealer / Hyundai of Wesley Chapel / LAMAR BROWNE
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LAMAR BROWNE

Hyundai of Wesley Chapel
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(58 reviews)
75

Reviews of LAMAR BROWNE

CN
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Cesar N.
Dade City, FL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Excellent service. Cesar Nino
Excellent customer service. Cesar Nino.
PAIGE P. from Hyundai of Wesley Chapel responded on 12/15/2021 05:58 AM

Thank you so much for the 5 Star Review Cesar! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LB
LAMAR BROWNE
PM
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Philip M.
Lutz, FL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Fast and complete
Very pleased with the service and Facility.
PAIGE P. from Hyundai of Wesley Chapel responded on 12/15/2021 05:55 AM

Thank you so much for the 5 Star Review Philip! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LB
LAMAR BROWNE
DS
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Dennis S.
Tampa, FL
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2021
Service Type: Maintenance
verified customerVerified Customer
7
Category: Service
The BEST Car people in the WORLD!
ALL THE EMPLOYEES, INCLUDING MANAGEMENT, And EVERYTHING they do is ABSOLUTELY FANTASTIC!!
Lithia Motors however, is a HORRIBLE owner and is hurting this dealerships reputation throughout Tampa Bay. Maybe if someone at Hyundai corporate would actually READ the reviews instead of just looking at numbers they would know what a horrible company lithia motors is!!!
JOHN W C. from Hyundai of Wesley Chapel responded on 12/14/2021 06:54 AM

Thank you for the 5 star review Mr. Sheaffer! I appreciate your kind words about the staff and management that you put in the comments! Sincerly, John Cate Service Manager Hyundai of Wesley Chapel.

Employees worked with
LB
LAMAR BROWNE
MC
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Marsha C.
Land O Lakes, FL
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Professional
Excellent service
PAIGE P. from Hyundai of Wesley Chapel responded on 12/04/2021 06:03 AM

Thank you so much for the 5 Star Review Marsha! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LB
LAMAR BROWNE
JS
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John S.
Tampa, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Sonata
Service technician Lamar did a great job! Kept informed of the status throughout the time my car was there.
PAIGE P. from Hyundai of Wesley Chapel responded on 11/16/2021 06:30 AM

Thank you so much for the 5 Star Review John! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LB
LAMAR BROWNE
DM
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Dolores M.
Dade City, FL
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Excellent customer service!
The service from showroom and purchasing and from service since I purchased my KONA has been exceptional!
PAIGE P. from Hyundai of Wesley Chapel responded on 10/26/2021 07:01 AM

Thank you so much for the 5 Star Review Dolores! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LB
LAMAR BROWNE
ER
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Elliott R.
FL
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Pleasant experience
Having a 2:30 appointment made me nervous thinking I wouldn't leave the dealership till 5 or 6. Was I surprised when we left by 4. Very courteous.
PAIGE P. from Hyundai of Wesley Chapel responded on 10/12/2021 06:22 AM

Thank you so much for the 5 Star Review Elliott! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LB
LAMAR BROWNE
BK
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Biju K.
Tampa, FL
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Excellent Service!
Went with appointment and no waiting time. Friendly staff. Continue my service visit at Wesley Chapel
PAIGE P. from Hyundai of Wesley Chapel responded on 10/06/2021 05:41 AM

Thank you so much for the 5 Star Review Biju! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LB
LAMAR BROWNE
RB
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Robert B.
Zephyrhills, FL
2021 Hyundai Venue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
I wrote a lot
I did but it is not there now
PAIGE P. from Hyundai of Wesley Chapel responded on 09/18/2021 05:52 AM

Thank you so much for the 5 Star Review Robert! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LB
LAMAR BROWNE
Verified Customer
Riverview, FL
2021 Hyundai Santa Fe Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service
First time in the service area of Hyundai of Wesley Chapel and what a difference from the last dealership I had been to. Friendly service---and knowledgeable too. My car was cleaned and vacuumed before it was returned to me and the wait time was manageable.
PAIGE P. from Hyundai of Wesley Chapel responded on 09/14/2021 05:35 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LB
LAMAR BROWNE
KH
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Karen H.
Zephyrhills, FL
2018 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2021
verified customerVerified Customer
10
Category: Service
Tucson review
John, the service manager, is the go to guy to make things right!
Employees worked with
LB
LAMAR BROWNE
SW
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Sandra W.
Zephyrhills, FL
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great customer service
Lamar, the service associate was absolutely fantastic
PAIGE P. from Hyundai of Wesley Chapel responded on 08/28/2021 10:12 AM

Thank you so much for the 5 Star Review Sandra! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LB
LAMAR BROWNE
Verified Customer
Lutz, FL
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Service experience.
Service team was prompt and thorough in inspecting and service my Hyundai Sonata. Listened to my concerns and questions and was able to clearly answer them.
PAIGE P. from Hyundai of Wesley Chapel responded on 08/12/2021 01:14 PM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LB
LAMAR BROWNE
DM
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Donya M.
Odessa, FL
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great experience!
I had great service while at Hyundai! Likely to return.
PAIGE P. from Hyundai of Wesley Chapel responded on 08/12/2021 06:21 AM

Thank you so much for the 5 Star Review Donya! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LB
LAMAR BROWNE
BJ
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Benston J.
Trinity, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Excellent service
Excellent customer service, came in for oil change and low tire pressure, was able to get checked in quickly, diagnose and fix issue with tire.Car is running smoothly.Would recommend this dealership.
PAIGE P. from Hyundai of Wesley Chapel responded on 08/11/2021 05:54 AM

Thank you so much for the 5 Star Review Benston! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LB
LAMAR BROWNE
Verified Customer
Land O Lakes, FL
2013 Hyundai Elantra Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great
I was great
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 08/05/2021 05:41 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LB
LAMAR BROWNE
SS
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Sundar S.
Tampa, FL
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Ideal dealership to get your Hyundai Maintenance done.
The Service technicians are very knowledgeable and take time to understand your concerns. The necessary maintenance is done on time and for reasonable cost. I would recommend to take your Hyundai to this dealership for any future maintenance.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/30/2021 05:43 AM

Thank you so much for the 5 Star Review Sundar! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LB
LAMAR BROWNE
WV
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Wanda V.
Riverview, FL
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Love the place
friendly and caring people. I like going now I feel good I feel that I could trust him with my car
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/28/2021 05:32 AM

Thank you so much for the 5 Star Review Wanda! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LB
LAMAR BROWNE
Verified Customer
Tampa, FL
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick and Effective
This was my first time getting service on my Hyundai Elantra (besides the periodic oil change and maintenance), and I was told that it would require approximately 2.5 to 3 hours to complete. I was greeted by Lamar who got my vehicle into the service line. There were three issues to address so I prepared to wait patiently. To my surprise, the entire service work took only a bit over an hour! So, I was happy to drive out with much gratitude and appreciation.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/22/2021 12:56 PM

Thank you so much for the 5 Star Review Seong! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LB
LAMAR BROWNE
Verified Customer
Brandon, FL
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Great customer service.
Outstanding service and personnel.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/22/2021 12:53 PM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LB
LAMAR BROWNE
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