LR

Larry Rosecrants

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(187 reviews)
88

KP
gravatar
Kenneth P.
Land O Lakes, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
We believe in keeping up with scheduled maintenance
Keeping our vehicle in great running order pays for itself in the long run. We appreciate your staff being knowlegable about your products. We love our Hyundia and would recommend anyone looking for a reliable vehicle to give this brand a try.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 06/29/2021 06:10 AM

Thank you so much for the 5 Star Review Kenneth! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

JS
gravatar
John S.
Tampa, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Oil change and recall.
Excellent
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 06/24/2021 05:33 AM

Thank you so much for the 5 Star Review John! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

DW
gravatar
Donna W.
Zephyrhills, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Personable
I prefer to start a relationship with one service advisor that will eventually know me and my vehicle. In my opinion, too many cooks spoil the broth. I appreciate getting to know one person versus six or more. I will ask for Larry only because he treated me well and with respect.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 06/23/2021 06:14 AM

Thank you so much for the 5 Star Review Donna! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

Verified Customer
Zephyrhills, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Xxx
Service rep was excellent.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 06/23/2021 06:04 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

Verified Customer
Brooksville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
the people
they get you in and out in a very reasonable amount of time
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 06/23/2021 05:54 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

Verified Customer
Clearwater, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great dealer
Went in as a walk in for service and taken care of right away.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 06/23/2021 05:53 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

Verified Customer
Tampa, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Great service
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 06/18/2021 11:55 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

BH
gravatar
Brendan H.
Tampa, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Great service and very friendly staff.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 06/17/2021 11:14 AM

Thank you so much for the 5 Star Review Brendan! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

JA
gravatar
John A.
Zephyrhills, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
maintenance on vehicles
exceptional response time for vehicle maintenance
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 06/17/2021 05:51 AM

Thank you so much for the 5 Star Review John! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

CG
gravatar
Carol G.
Lutz, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly service reps and comfortable waiting area.
Have always had good service at this dealership, and have had good luck with my Sonata. Will likely buy my next vehicle from them.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 06/17/2021 05:50 AM

Thank you so much for the 5 Star Review Carol! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

JW
gravatar
Jonelle W.
Wesley Chapel, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Larry
Keep Larry there, he definitely makes customers feel welcomed.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 06/16/2021 06:36 AM

Thank you so much for the 5 Star Review Jonelle! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

DM
gravatar
Darlene M.
Land O Lakes, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service department
I’ve been happy with my service advisor Larry. He always takes care of my car for me and gets me squared away. Even during the shortage of parts and I was out of my car for awhile. Thank you Larry!
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 06/16/2021 05:48 AM

Thank you so much for the 5 Star Review Darlene! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

 

Employees worked with

CM
gravatar
Catherine M.
Lutz, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
courteous service
I appreciate the thorough service and the helpful attitude of everyone.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 06/16/2021 05:50 AM

Thank you so much for the 5 Star Review Catherine! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

 

Employees worked with

Verified Customer
Land O Lakes, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Great customer service, fast updates, quality work.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 06/16/2021 05:51 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

 

Employees worked with

Verified Customer
Lutz, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
PM
Dropped vehicle off for pm and it was completed on time without issue.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 06/15/2021 06:03 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

AS
gravatar
Albert S.
Lutz, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Consistency.
Every experience (sales and service) is the same, efficient and professional.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 06/15/2021 06:00 AM

Thank you so much for the 5 Star Review Albert! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

RS
gravatar
Ruth S.
Zephyrhills, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
convenient location, pleasant service department
Bought 2017 Hyundai Tucson Sport at Wesley Chapel Hyundai and it has been serviced there ever since. No complaints.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 06/08/2021 05:30 AM

Thank you so much for the 5 Star Review Ruth! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

CB
gravatar
Christopher B.
Wesley Chapel, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service and Staff
We are repeat buyers because of the staff and how well they treat us. Had my windows tinted with a life-time warranty and they look fabulous!
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 05/26/2021 01:12 PM

Thank you so much for the 5 Star Review Christopher! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

SH
gravatar
Sally H.
FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly service
Great place
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 05/26/2021 05:12 AM

Thank you so much for the 5 Star Review Sally! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

NW
gravatar
Nicole W.
Thonotosassa, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Good service
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 05/26/2021 05:11 AM

Thank you so much for the 5 Star Review Nicole! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.