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SureCritic / Hyundai Dealer / Torrington Hyundai / LARRY TASHJIAN
LT

LARRY TASHJIAN

Torrington Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(140 reviews)
71

Reviews of LARRY TASHJIAN

JC
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Josephine C.
Bristol, CT
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
5 stars
People were there to answer your questions. They made sure you were taken care of. Thanks to Dan and Mike for taking care of us!
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 11/16/2019 04:57 AM

Thank you Josephine for your review. It helps us a lot.

Employees worked with
LT
LARRY TASHJIAN
BC
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Brenda C.
Miami, FL
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Comfy waiting room. I was there for 4 hrs. 15 mins.
Should have service car available to use when the service will be hours of waiting.
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 11/15/2019 07:03 AM

Thank you Brenda for your review. I see you had a big job done. In the future if its going to take that long we can offer you a ride or a loaner if available. Thank you for your business. Have a great weekend.

Employees worked with
LT
LARRY TASHJIAN
Verified Customer
Torrington, CT
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Service
A reliable place to bring your vehicle. They do everything they can to make your visit a pleasant one. Will do what they can to give you the best price.
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 11/13/2019 12:45 PM

Thank you very much for your review. Have a great day.

Employees worked with
LT
LARRY TASHJIAN
MS
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Maria S.
Winsted, CT
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service Dept is great!
When I received a call from the service department I was in disbelief the amount of the quote for replacing a sensor but Larry was great as he fought to see if this part was covered under warranty and did all that he could to help me only to find out that my part was excluded under the warranty! I had just been in for brakes and rotors a couple months earlier and now the news of even more money that had to go into my vehicle was overwhelming!
But Larry is so great to talk to and he totally understands and when I mentioned I had to go through the house and look for the coupon that I received in the mail, he told me not to worry because he had one for me! I feel like Larry does understand and is compassionate and I feel that he goes above and beyond to do what he can to the best of his ability for the customer! Thanks Larry!
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 11/13/2019 06:10 AM

Thank you Maria for your review. I will pass this along to larry. I'm glad it worked out for you. 

Employees worked with
LT
LARRY TASHJIAN
GP
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Garrett P.
Canton, CT
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great friendly service
Always get great service. Never have any issues.
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 11/13/2019 06:06 AM

Thank you Garrett for your review. Enjoy your day.

Employees worked with
LT
LARRY TASHJIAN
KM
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Kenneth M.
Torrington, CT
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
Always got great service at Torrington Hyundai Keep up the great work
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 10/23/2019 05:08 AM

Thank you Kenneth for your review. Have a great day.

Employees worked with
LT
LARRY TASHJIAN
PR
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Pierre R.
Stratford, CT
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Would not go anywhere else...
Sales team treated me great. I felt appreciated and got a great deal. Service has always been great. Mike, Jim, Steven in sales and Chris in service..thanks guys.
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 10/17/2019 12:05 PM

Thank you Pierre for your review. I'm glad it worked out.

Employees worked with
LT
LARRY TASHJIAN
KO
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Kathleen O.
Torrington, CT
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service and explained what needed to be done to my car
Great customer service
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 10/17/2019 08:18 AM

Thank you Kathleen for your review. Have a great day.

Employees worked with
LT
LARRY TASHJIAN
CN
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Constance N.
Avon, CT
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Woman I spoke to when appt made was very courteous. Service rep who checked me in was very thorough and courteous. All good.
I am once again pleased with servIce I received. Very courteous man checked me in. Very nice clean waiting room and coffee was my favorite brand. Nice new puzzle too. Car was serviced and washed in a reasonable amount of time. Best dealership I have been so pleased with in all ways. Thank you
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 10/14/2019 05:55 AM

Thank you Constance for your review. Have a great day.

Employees worked with
LT
LARRY TASHJIAN
BS
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Brandon S.
Winsted, CT
2011 Hyundai Sonata
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/06/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Scamming customers into getting services they do not need!
Basically what the title says. They tried to scam me into getting repair/replace work for things (air filters and tires) that I legitimately had done at another shop only a week before. I went to this location only because I needed some recalls taken care of.

Word of advice, when they inevitably come out with your air filters to show you how dirty they are and tell you that you need to replace them, ask them to show you where those filters came from, and if you can watch them put them back in. Any reputable and honest shop/mechanic will have no problem showing you.
Not Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 10/07/2019 07:43 AM

Thank you Brandon for your review. The tech in question is our shop foreman for 12 years I cannot accuse him with no evidence. So I have my IT guy pulling up the cameras to see what took place. In the interim can you fax me a copy of this previous service visit to help me decide what took place showing the filters and tires changed? Let me know. Thank you. 
Fax 860-496-0343.......look forward to resolving this.

Employees worked with
LT
LARRY TASHJIAN
BL
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Brandon L.
Bristol, CT
2019 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
7k maintenance
Quick and efficient thumbs up.
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 10/02/2019 05:31 AM

Thank you Brandon for your review. It helps us a lot.

Employees worked with
LT
LARRY TASHJIAN
CW
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Cindi W.
Winsted, CT
2010 Hyundai Elantra Touring
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Honest, thorough and efficient
Repaired my car headlight, suggested oil change that was due and repaired a tire - fair price for the work done! Gave me the heads up about work needed in the near future so I can put aside the money needed to do the work. The staff always carefully explains what they will do and what they completed during my visit.
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 10/02/2019 05:30 AM

Thank you Cindi for your review. Always a pleasure. 

Employees worked with
LT
LARRY TASHJIAN
RB
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Robert B.
Torrington, CT
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent
Very professional, thorough, answer all questions honestly
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 10/02/2019 05:29 AM

Thank you Robert for your review. Have a great day.

Employees worked with
LT
LARRY TASHJIAN
DK
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Donald K.
New Hartford, CT
2013 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/01/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
review
Staff were excellent to deal with. Original scheduled date had to be rescheduled due to lack of technicians that day, but I was notified a few days before and was able to easily reschedule. Website for initially scheduling service online is pretty confusing and frustrating, but I was able to discuss with someone at the dealership beforehand to correct the service details. I would not use that again.
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 10/02/2019 05:26 AM

Thank you Donald for your review. The website is a work in  progress sorry. 

Employees worked with
LT
LARRY TASHJIAN
PT
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Phillip T.
Canton, CT
2007 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service - Great Personnel
Long time customer, alway pleased with service
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 10/01/2019 11:31 AM

Thank you Phillip for your review. Have a great day.

Employees worked with
LT
LARRY TASHJIAN
DS
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Donna S.
Washington, CT
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Easy in, easy out.
Good experience. Good service, pleasant service staff.
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 09/30/2019 05:18 AM

Thank you Donna for your review. It helps a lot.

Employees worked with
LT
LARRY TASHJIAN
MS
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Maria S.
Winsted, CT
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The service has improved immensely in the past year
The service has improved immensely in the past year with the scheduling part to the reminder emails and a more understanding voice on the other end of the phone these days! This makes calling and setting up my oil changes and car repairs less stressful!!
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 09/30/2019 05:16 AM

Thank you Maria for your review. Great to hear. Have a great day.

Employees worked with
LT
LARRY TASHJIAN
Verified Customer
Salisbury, CT
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Quick Service!
I took my car in for an oil change. The service was quick and efficient!
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 09/17/2019 11:13 AM

Thank you for your review. Have a great day.

Employees worked with
LT
LARRY TASHJIAN
LN
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Lorna N.
Torrington, CT
2006 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Quick Service
They get in for service quickly and keep you informed every step of the way.
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 09/17/2019 05:34 AM

Thank you Lorna for your review. Have a great day.

Employees worked with
LT
LARRY TASHJIAN
DD
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Darlene D.
Plymouth, CT
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
.
great service
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 09/17/2019 05:33 AM

Thank you Darlene for your review. Enjoy your week.

Employees worked with
LT
LARRY TASHJIAN
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