Business Solutions
SureCritic / Hyundai Dealer / Torrington Hyundai / LARRY TASHJIAN
LT

LARRY TASHJIAN

Torrington Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(140 reviews)
71

Reviews of LARRY TASHJIAN

PR
gravatar
Pierre R.
Stratford, CT
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Would not go anywhere else...
Sales team treated me great. I felt appreciated and got a great deal. Service has always been great. Mike, Jim, Steven in sales and Chris in service..thanks guys.
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 10/17/2019 12:05 PM

Thank you Pierre for your review. I'm glad it worked out.

Employees worked with
LT
LARRY TASHJIAN
KO
gravatar
Kathleen O.
Torrington, CT
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service and explained what needed to be done to my car
Great customer service
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 10/17/2019 08:18 AM

Thank you Kathleen for your review. Have a great day.

Employees worked with
LT
LARRY TASHJIAN
CN
gravatar
Constance N.
Avon, CT
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Woman I spoke to when appt made was very courteous. Service rep who checked me in was very thorough and courteous. All good.
I am once again pleased with servIce I received. Very courteous man checked me in. Very nice clean waiting room and coffee was my favorite brand. Nice new puzzle too. Car was serviced and washed in a reasonable amount of time. Best dealership I have been so pleased with in all ways. Thank you
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 10/14/2019 05:55 AM

Thank you Constance for your review. Have a great day.

Employees worked with
LT
LARRY TASHJIAN
BS
gravatar
Brandon S.
Winsted, CT
2011 Hyundai Sonata
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/06/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Scamming customers into getting services they do not need!
Basically what the title says. They tried to scam me into getting repair/replace work for things (air filters and tires) that I legitimately had done at another shop only a week before. I went to this location only because I needed some recalls taken care of.

Word of advice, when they inevitably come out with your air filters to show you how dirty they are and tell you that you need to replace them, ask them to show you where those filters came from, and if you can watch them put them back in. Any reputable and honest shop/mechanic will have no problem showing you.
Not Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 10/07/2019 07:43 AM

Thank you Brandon for your review. The tech in question is our shop foreman for 12 years I cannot accuse him with no evidence. So I have my IT guy pulling up the cameras to see what took place. In the interim can you fax me a copy of this previous service visit to help me decide what took place showing the filters and tires changed? Let me know. Thank you. 
Fax 860-496-0343.......look forward to resolving this.

Employees worked with
LT
LARRY TASHJIAN
BL
gravatar
Brandon L.
Bristol, CT
2019 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
7k maintenance
Quick and efficient thumbs up.
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 10/02/2019 05:31 AM

Thank you Brandon for your review. It helps us a lot.

Employees worked with
LT
LARRY TASHJIAN
CW
gravatar
Cindi W.
Winsted, CT
2010 Hyundai Elantra Touring
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Honest, thorough and efficient
Repaired my car headlight, suggested oil change that was due and repaired a tire - fair price for the work done! Gave me the heads up about work needed in the near future so I can put aside the money needed to do the work. The staff always carefully explains what they will do and what they completed during my visit.
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 10/02/2019 05:30 AM

Thank you Cindi for your review. Always a pleasure. 

Employees worked with
LT
LARRY TASHJIAN
RB
gravatar
Robert B.
Torrington, CT
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent
Very professional, thorough, answer all questions honestly
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 10/02/2019 05:29 AM

Thank you Robert for your review. Have a great day.

Employees worked with
LT
LARRY TASHJIAN
DK
gravatar
Donald K.
New Hartford, CT
2013 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/01/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
review
Staff were excellent to deal with. Original scheduled date had to be rescheduled due to lack of technicians that day, but I was notified a few days before and was able to easily reschedule. Website for initially scheduling service online is pretty confusing and frustrating, but I was able to discuss with someone at the dealership beforehand to correct the service details. I would not use that again.
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 10/02/2019 05:26 AM

Thank you Donald for your review. The website is a work in  progress sorry. 

Employees worked with
LT
LARRY TASHJIAN
PT
gravatar
Phillip T.
Canton, CT
2007 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service - Great Personnel
Long time customer, alway pleased with service
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 10/01/2019 11:31 AM

Thank you Phillip for your review. Have a great day.

Employees worked with
LT
LARRY TASHJIAN
DS
gravatar
Donna S.
Washington, CT
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Easy in, easy out.
Good experience. Good service, pleasant service staff.
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 09/30/2019 05:18 AM

Thank you Donna for your review. It helps a lot.

Employees worked with
LT
LARRY TASHJIAN
MS
gravatar
Maria S.
Winsted, CT
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The service has improved immensely in the past year
The service has improved immensely in the past year with the scheduling part to the reminder emails and a more understanding voice on the other end of the phone these days! This makes calling and setting up my oil changes and car repairs less stressful!!
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 09/30/2019 05:16 AM

Thank you Maria for your review. Great to hear. Have a great day.

Employees worked with
LT
LARRY TASHJIAN
Verified Customer
Salisbury, CT
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick Service!
I took my car in for an oil change. The service was quick and efficient!
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 09/17/2019 11:13 AM

Thank you for your review. Have a great day.

Employees worked with
LT
LARRY TASHJIAN
LN
gravatar
Lorna N.
Torrington, CT
2006 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick Service
They get in for service quickly and keep you informed every step of the way.
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 09/17/2019 05:34 AM

Thank you Lorna for your review. Have a great day.

Employees worked with
LT
LARRY TASHJIAN
DD
gravatar
Darlene D.
Plymouth, CT
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
.
great service
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 09/17/2019 05:33 AM

Thank you Darlene for your review. Enjoy your week.

Employees worked with
LT
LARRY TASHJIAN
RE
gravatar
Richard E.
Torrington, CT
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Rick
The service is done quickly and with a courteous attitude.
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 08/21/2019 04:58 AM

Thank you Richard for your review. Have a great day.

Employees worked with
LT
LARRY TASHJIAN
Verified Customer
Torrington, CT
2019 Hyundai Elantra
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Title
Poor
Not Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 08/17/2019 08:22 AM

Thank you for your review. I'm sorry we didn't tell you that all oil and filter changes take up to an hour because it includes a free multi point inspection which includes removing your wheels to inspect your brakes,topping off your fluids,inspecting your drive belts,checking for any leaks,measuring tire depth etc as for the time outside the car is pulled out by the tech then the tech fills out the paper work for the inspection than hands it in to the advisor to print out for you. If you want just and oil and filter change and skip the inspection we can accommodate you in the future and cut the time down to a half hour. If you would like to discuss this with me feel free to call my cell 860-202-9091

Employees worked with
LT
LARRY TASHJIAN
SC
gravatar
Sue C.
Torrington, CT
2005 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
work is usually timely
usually no problems
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 08/14/2019 05:11 AM

Thank you Sue for your review. Have a great day.

Employees worked with
LT
LARRY TASHJIAN
Verified Customer
Canton, CT
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great friendly service
Everything about my service was perfect!! Couldn't have ask for a better experience.
Thanks
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 08/09/2019 10:11 AM

Thank you very much for your review. Have a great weekend.

Employees worked with
LT
LARRY TASHJIAN
CM
gravatar
Cindy M.
Farmington, CT
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Brought my car in for normal service and when I mentioned how little I drive, fuel injector and brake fluid service was recommended. The service department went above and beyond - easing and vacuuming my car and taking the time to recommend I keep the car vs getting a new one because it a good car with such low mileage. I really appreciate this level of service!
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 08/09/2019 05:03 AM

Thank you Cindy for your review. Have a great weekend.

Employees worked with
LT
LARRY TASHJIAN
KM
gravatar
Kenneth M.
Torrington, CT
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great hospitality and a great service center to be in, and a friendly atmosphere
always a great job and great service
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 08/08/2019 12:28 PM

Thank you Kenneth for your review. Have a great day.

Employees worked with
LT
LARRY TASHJIAN
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.