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SureCritic / Hyundai Dealer / Tameron Hyundai / MATT AUSTIN
MA

MATT AUSTIN

Tameron Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1003 reviews)
80

Reviews of MATT AUSTIN

Verified Customer
Birmingham, AL
2017 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great dealership!
Love my Accent, it's an amazing vehicle. Tameron Hyundai is a fantastic dealership, both sales and service is exceptional.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 01/22/2021 03:07 PM

Thank you for the five star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
TW
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Tamara W.
Leeds, AL
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Trustworthy
I never feel pressured or taken advantage of.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 01/20/2021 01:16 PM

Thank you for the wonderful survey Tamara. We look forward to your next service visit with us. Please don't hesitate to contact us if you have any questions at all about your vehicle.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
KL
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Kevin L.
Odenville, AL
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
Great
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 01/16/2021 07:49 AM

Thank you for the five star survey kevin.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
DS
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Destinee S.
Birmingham, AL
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great customer service, always friendly and very helpful
I love Tameron Hyundai. I am a young buyer with many questions and concerns for my 19 tucson. I always make sure I go back to the dealership for all my car needs. They are always listening to my concerns and give me the best options to keep my vehicle in the best shape possible. Thank You so much. Keep up the good work.
Recommended
Gianna B. from Tameron Hyundai responded on 01/15/2021 08:15 AM

Thank you for the five-star survey, Destinee. We appreciate your feedback. 

Employees worked with
MA
MATT AUSTIN
KK
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Kathy K.
Alabaster, AL
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Santa Fe Recall
Good job
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 01/14/2021 06:08 AM

Thank you for the wondeful survey Kathy.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
RG
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Roger G.
Tuscaloosa, AL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Tameron Hydundai birmingham
Alway courteous and Polite. They work with you and you schedules.
Recommended
Gianna B. from Tameron Hyundai responded on 12/29/2020 10:35 AM

Thank you for the wonderful survey, Roger. 

Employees worked with
MA
MATT AUSTIN
JO
JONATHAN ORBE
Verified Customer
Birmingham, AL
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
Scheduling appointments is easy. Service is prompt and accurate. Waiting area is spacious and clean. Staff is courteous.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 12/25/2020 07:59 AM

Thank you for the wonderful survey .

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BH
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Brenda H.
Shelby, AL
2019 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2020
verified customer Verified Customer
Category: Service
Communication resolved issues
I was contacted by Mr. Matt Austin, Asst. Service Manager. Mr. Austin and I discussed my concerns in depth and was very good communicating and resolving my problem areas. He was very nice and I felt it was time well spent. They do care about customer satisfaction! Thank you Mr. Austin!

I am responding as the husband of Brenda and made the original comments.
Recommended
Employees worked with
MA
MATT AUSTIN
DH
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Deanne H.
Birmingham, AL
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent personalized service
N/A
Recommended
Gianna B. from Tameron Hyundai responded on 12/16/2020 09:35 AM

Thank you for the five-star survey, Deanne. 

Employees worked with
MA
MATT AUSTIN
JO
JONATHAN ORBE
DB
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Doshia B.
Helena, AL
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The people
They made me feel welcome and took my car right in to be serviced and returned it in a timely manner.
Recommended
Gianna B. from Tameron Hyundai responded on 12/16/2020 06:14 AM

Thank you for the wonderful survey, Doshia. 

Employees worked with
MA
MATT AUSTIN
AC
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Alexis C.
Birmingham, AL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
Tony is awesome in sales. Matt is awesome in the service department. The nice lady that works the back desk is so kind and friendly. She always wants to make sure everyone is comfortable while waiting on your car to be serviced. These 3 keep me coming back!
Recommended
Gianna B. from Tameron Hyundai responded on 12/15/2020 12:30 PM

Thank you for the wonderful survey, Alexis. 

Employees worked with
MA
MATT AUSTIN
JK
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James K.
Birmingham, AL
2014 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service, as always.
Always appreciative of the attitude and helpfulness of the service staff.
Recommended
Gianna B. from Tameron Hyundai responded on 12/15/2020 08:07 AM

Thank you for the wonderful survey, James. 

Employees worked with
MA
MATT AUSTIN
CJ
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Clayton J.
Birmingham, AL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Great Service
Recommended
Gianna B. from Tameron Hyundai responded on 12/10/2020 10:18 AM

Thank you for the wonderful survey, Clayton. 

Employees worked with
MA
MATT AUSTIN
NB
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Nathaniel B.
Adamsville, AL
2014 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Thanks for your great service.
Recommended
Gianna B. from Tameron Hyundai responded on 12/09/2020 11:06 AM

Thank you for the wonderful survey, Nathaniel. 

Employees worked with
MA
MATT AUSTIN
RF
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Ronald F.
Mountain Brook, AL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
The people recognize you immediately
The service was quick and efficient
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 11/21/2020 06:30 AM

Thank you for the survey Ronald.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
JK
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James K.
Birmingham, AL
2014 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service is great
Their staff is customer oriented and it shows in the excellent service they provide.
Recommended
Gianna B. from Tameron Hyundai responded on 11/19/2020 11:40 AM

Thank you for the wonderful survey, James.

Employees worked with
MA
MATT AUSTIN
Verified Customer
Birmingham, AL
2011 Hyundai Genesis Coupe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/18/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Consistently delivers great customer service
Consistent in resolving problem issues with vehicle
Recommended
Gianna B. from Tameron Hyundai responded on 11/18/2020 08:45 AM

Thank you for the wonderful survey. 

Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
KB
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Karen B.
Birmingham, AL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Responsiveness and advice about needs.
All good
Recommended
Gianna B. from Tameron Hyundai responded on 11/18/2020 07:55 AM

Thank you for the five-star survey, Karen. 

Employees worked with
MA
MATT AUSTIN
Verified Customer
Irondale, AL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
lights on dash board
service representative extremely knowledgeable and discussed in great details the repairs that was needed.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 11/17/2020 06:06 AM

Thank you for the business.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Helena, AL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service A+
Always get great service
Recommended
GIANNA B. from Tameron Hyundai responded on 11/10/2020 09:41 AM

Thank you for the wonderful survey, Jennifer. 

Employees worked with
MA
MATT AUSTIN
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