MC

Mary A Carter

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1089 reviews)
80

SW
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Shaun W.
Fort Worth, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Love this dealership! Nothing stands out more than the “Service Director” walking out and thanking his customers for their business. That alone will keep me coming back!
Recommended
MICHAEL M., Service Director from Hiley Hyundai of Burleson responded on 04/13/2021 12:13 PM

Good Afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Mike McMillan
Service Manager
Hiley Hyundai Of Burleson

469-231-7508

Employees worked with

KN
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Kathy N.
Burleson, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mary
I have had Hyundai’s for many years, I have purchased all at Vandagriff in Arlington, the service quote I received from them for my 45000 mile check up was outrageous!!! Although the vehicle prices are much lower and more negotiable.
Recommended
MICHAEL M., Service Director from Hiley Hyundai of Burleson responded on 04/10/2021 06:18 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Mike McMillan
Service Manager
Hiley Hyundai Of Burleson

Employees worked with

BG
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Benigno G.
Fort Worth, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Professional place
The employees were friendly and great to work with.. had a few problems with my Sonata Hybrid and they gave me a quote and did whatever work I can afford.. love the atmosphere
Recommended
MICHAEL M., Service Director from Hiley Hyundai of Burleson responded on 04/06/2021 02:36 PM

Good Afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Mike McMillan
Service Manager
Hiley Hyundai Of Burleson

Employees worked with

FA
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Fred A.
Cedar Hill, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
The service department of Hiley Hyundai of Burleson is a first-class outfit. Mary is very helpful! Thanks.
Recommended
MICHAEL M., Service Director from Hiley Hyundai of Burleson responded on 03/29/2021 11:57 AM

Good Afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Mike McMillan
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with

RF
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Ronald F.
Duncanville, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly, helpful, and honest!
Mary and the entire service department have always been pleasant and caring.
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 03/24/2021 07:46 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with

DL
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Debra L.
Crowley, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
Great customer service in the service department!
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 03/24/2021 07:44 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with

Verified Customer
Mansfield, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Although we had to wait a week to get in, once we were there the service was great. Mary explained everything as was very attentive to my questions and concerns. Informative of services recommended but I didn’t feel pressured into agreeing to everything. THIS non- pressure service will ensure we come back to this location, if needed Pleasantly our vehicle was ready for pickup that same day.
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 03/23/2021 11:20 AM

Good Afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with

Verified Customer
Fort Worth, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mary the service manager
She was so attentive and answered all of our questions.
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 03/22/2021 06:02 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with

SK
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Sheron K.
Weatherford, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mary in Service Dept is great!
Mary in service had great customer service skills and we rely on her recommendations.
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 03/22/2021 06:02 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with

Verified Customer
Lubbock, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly Fair
Friendly Fair with Great Service.
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 03/15/2021 08:09 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with

WP
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Walter P.
Alvarado, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
overall service and prices.
Great customer service and overall great prices to maintain my vehicles!
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 03/13/2021 06:25 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with

Verified Customer
Joshua, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
nice
customer service is great
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 03/13/2021 06:24 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with

MU
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Mary U.
Mansfield, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great people,great service
The people and staff members treated me with respect and Robert Young,my salesman is very good and made my experience great,I would rate them 10 on a scale from 1-10
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 03/11/2021 11:29 AM

Good Afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with

JC
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Joe C.
Fort Worth, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Review
Great Review!
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 02/18/2021 08:24 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with

Verified Customer
Burleson, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service department great
Hard getting an initial return call to make an appointment but once there the service is great!
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 02/18/2021 08:24 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with

ES
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Eliabeth S.
Burleson, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Regular maintenance
Dealership personnel polite and professional while being personable. Gave additional options with cost prior to maintenance without pressure to add. Completed maintenance promptly.
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 02/08/2021 10:11 AM

Good Afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with

AH
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Athina H.
Alvarado, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
Love my Elantra!
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 01/26/2021 06:35 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with

TO
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Trisha O.
Fort Worth, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Always a great experience. Mary does a great job.
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 01/21/2021 05:37 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with

MJ
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Melissa J.
Arlington, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
I love this place.
They are always fast and friendly. They also do what they can to help. Let's just say I would trust these people with my life and my families life. THANK YOU HILEY HYUNDAI OF BURLESON
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 01/19/2021 06:09 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with

PS
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Phillis S.
Fort Worth, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Customer Service
I need inspection and had went to several close to residence so zi decided to call Hiley and was told to bring it in without appointment I would be the next in line!
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 01/19/2021 06:08 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with
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