Business Solutions
SureCritic / Hyundai Dealer / Hiley Hyundai of Burleson / Mary A Carter
MC

Mary A Carter

Hiley Hyundai of Burleson
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1089 reviews)
80

Reviews of Mary A Carter

CC
gravatar
Courtney C.
Burleson, TX
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast Service!
Got my car in right away and didn’t have a long wait! Plus a complimentary car wash!
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 01/12/2021 06:08 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with
MC
Mary A Carter
JD
gravatar
John D.
Fort Worth, TX
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Mary makes the visit great. Supper helpfull
I would recommend the Burleson service department to anyone needing quick professional service for their vehicle
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 01/11/2021 06:06 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with
MC
Mary A Carter
DI
gravatar
David I.
Burleson, TX
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Hiley Hyundai
Great advocate for the customer. Good service.
Recommended
Employees worked with
MC
Mary A Carter
Verified Customer
Burleson, TX
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great work
Always great
Recommended
Employees worked with
MC
Mary A Carter
RT
gravatar
Rebecca T.
Cleburne, TX
2016 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Keep appointments on time
No further comments
Recommended
Employees worked with
MC
Mary A Carter
LR
gravatar
Larry R.
Forest Hill, TX
2018 Hyundai Santa Fe Sport
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/26/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Keep improving ?
They do try to please their customers.
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 12/28/2020 06:32 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with
MC
Mary A Carter
AJ
gravatar
Anita J.
Fort Worth, TX
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
5️⃣ star
Great customer service will be my number 1 place to go to overall star I give it 10 out of 10. Maria c
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 12/22/2020 06:31 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with
MC
Mary A Carter
RS
gravatar
Robert S.
Lubbock, TX
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
??
??
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 12/16/2020 12:14 PM

Good Afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with
MC
Mary A Carter
NB
gravatar
Nicole B.
Arlington, TX
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Everyone is very helpful and professional. My service advisor was exceptional! Dealership is clean and welcoming.
Exceptional dealership. I will only go there for my service and future car purchases.
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 12/16/2020 11:42 AM

Good Afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with
MC
Mary A Carter
MR
gravatar
Michael R.
Burleson, TX
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service!!!
They do great work. You won't be disappointed.
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 12/14/2020 06:05 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with
MC
Mary A Carter
LT
gravatar
Lou T.
Burleson, TX
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
This is a great dealership to service your Hyundai.
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 12/14/2020 06:05 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with
MC
Mary A Carter
RH
gravatar
Rebecca H.
Burleson, TX
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service!!!
Always a pleasure to go in. Clean and nice area to wait in.
Thank you,
Becky
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 12/10/2020 06:44 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with
MC
Mary A Carter
VS
gravatar
Virgie S.
Waco, TX
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The BEST service department
I live in Waco (where there is a local Hyundai dealership), but for the past 2 years I've driven 60 miles to Burleson to get work done on my Genesis--whether it's an oil change, new tires or a repair. Why? It's the best dealership service department I've every worked with. Mary provides the steady leadership for the team. She looks out for the customer, gives honest feedback about whether the repair can wait or the more expensive option is worth it or not etc. I just had some work done with only a two hour window to get it completed. She put 2 guys on the job and had me out of there, with my car washed, in under 2 hours. Can't say enough good stuff. If you own a Hyundai/Genesis and haven't had an excellent service experience yet, make the trip to Burleson. It's worth the drive!
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 11/24/2020 05:36 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with
MC
Mary A Carter
AC
gravatar
Annette C.
Burleson, TX
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Outstanding Customer Service
I have had several Hyundia’s and I am very pleased with the service department. Mary in service is outstanding. She is professional, knowledgeable and very kind. Mary goes above and beyond to make sure I get the best service.
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 11/14/2020 06:04 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with
MC
Mary A Carter
Verified Customer
Alvarado, TX
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very friendly and trustworthy
I have been going to Hiley Hyundai for years. I have never been disappointed. Love the staff! I love that they have the mechanics take a video with an overview of the status of your vehicle and send it to you so you can see the status of your vehicle.
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 11/13/2020 02:10 PM

Good Afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with
MC
Mary A Carter
LB
gravatar
Laurie B.
Burleson, TX
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly people
Friendly service!
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 11/11/2020 09:58 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with
MC
Mary A Carter
BG
gravatar
Bryant G.
Rockwall, TX
2020 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hiley Yeah!
These people are customer service.
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 11/10/2020 12:23 PM

Good Afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with
MC
Mary A Carter
SW
gravatar
Shaun W.
Fort Worth, TX
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
Great service thank you!
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 11/09/2020 06:17 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with
MC
Mary A Carter
PS
gravatar
Phillis S.
Fort Worth, TX
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service
Easy appointment schedule and detailed and text feedback through service
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 11/04/2020 10:40 AM

Good Afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with
MC
Mary A Carter
KR
gravatar
Kenneth R.
Burleson, TX
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Felt like i was at home.
Excellent customer service.
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 11/04/2020 05:57 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with
MC
Mary A Carter
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.