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SureCritic / Hyundai Dealer / Rick Case Hyundai Roswell / MICHAEL ENNIS
ME

MICHAEL ENNIS

SERVICE ADVISOR
Rick Case Hyundai Roswell
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(51 reviews)
78

Reviews of MICHAEL ENNIS

JR
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Jo R.
Leesburg, GA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great service
They have serviced me well and flushed me well. It feels like new.
Employees worked with
ME
MICHAEL ENNIS
SERVICE ADVISOR
SS
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Sheilah S.
Canton, GA
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great experience
We took our Genesis in for some issues. Mike was outstanding! We had to wait a few minutes to get checked in but once we were, he was able to get us out quickly. We dropped off our car and received it back in a reasonable amount of time.
STEVE P., Service Manager from Rick Case Hyundai Roswell responded on 12/28/2021 05:04 AM

Thank you

Steve Payne
Service Manager
Rick Case Hyundai Roswell
770-225-5600
stevepayne@rickcase.com
Employees worked with
ME
MICHAEL ENNIS
SERVICE ADVISOR
BB
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Bruce B.
Kennesaw, GA
2014 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great Service Team
I've have both of my vehicles serviced at Rick Case Genesis Hyundai of Roswell. Service Writer, Mike Ennis has made sure that my Equus and G70 are service right. Everything that we've asked to be checked on has been done and even more

We purchased an extended warranty on our Equus and so far it has paid off 10 times over.
Employees worked with
ME
MICHAEL ENNIS
SERVICE ADVISOR
Verified Customer
Alpharetta, GA
2018 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2021
verified customer Verified Customer
10
Category: Service
Will come back
I always get my oil change here. They always know what they’re doing.
Employees worked with
ME
MICHAEL ENNIS
SERVICE ADVISOR
AM
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Arisa M.
Georgia
2015 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Took my car for maintenance
I highly recommend Mike, the service department personnel.
Thank you always for your great service as always.
STEVE P., Service Manager from Rick Case Hyundai Roswell responded on 11/19/2021 05:04 AM

Thank you

Steve Payne
Service Manager
Rick Case Hyundai Roswell
770-225-5600
stevepayne@rickcase.com
Employees worked with
ME
MICHAEL ENNIS
SERVICE ADVISOR
RS
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Robert S.
Alpharetta, GA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Quality Dealer & Automobile
I purchased my Sonata Limited from this dealership more than 5 years ago and I cannot be happier with my decision. The dealership has been consistently excellent in every area over the years and I would recommend to anyone. They have maintained my Sonata in perfect condition and show professionalism at all times. I would recommend this automobile to anyone looking for a quality and value and this dealership to anyone looking for superior service.
STEVE P., Service Manager from Rick Case Hyundai Roswell responded on 11/19/2021 05:05 AM

Thank you

Steve Payne
Service Manager
Rick Case Hyundai Roswell
770-225-5600
stevepayne@rickcase.com
Employees worked with
ME
MICHAEL ENNIS
SERVICE ADVISOR
KC
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Kimberly C.
Ellijay, GA
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2021
Service Type: Repair
verified customer Verified Customer
9
Category: Service
Great Service.
Great people and excellent service.
STEVE P., Service Manager from Rick Case Hyundai Roswell responded on 11/12/2021 10:10 AM

Thank you

Steve Payne
Service Manager
Rick Case Hyundai Roswell
770-225-5600
stevepayne@rickcase.com
Employees worked with
ME
MICHAEL ENNIS
SERVICE ADVISOR
Verified Customer
Lawrenceville, GA
2018 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2021
verified customer Verified Customer
8
Category: Service
So far service provided very satisfactory
Car serviced and so far working properly.
Employees worked with
ME
MICHAEL ENNIS
SERVICE ADVISOR
CS
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Christopher S.
Woodstock, GA
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Service
Excellent service
Employees worked with
ME
MICHAEL ENNIS
SERVICE ADVISOR
Verified Customer
Georgia
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2021
Service Type: Maintenance
verified customer Verified Customer
8
Category: Service
Very good service
I got my brakes done there. Good price, quick, and efficient
STEVE P., Service Manager from Rick Case Hyundai Roswell responded on 09/22/2021 01:13 PM

Thank you

Steve Payne
Service Manager
Rick Case Hyundai Roswell
770-225-5600
stevepayne@rickcase.com
Employees worked with
ME
MICHAEL ENNIS
SERVICE ADVISOR
CE
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Carlos E.
Georgia
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great service
Quick and efficient
STEVE P., Service Manager from Rick Case Hyundai Roswell responded on 08/20/2021 02:38 PM

Thank you

Steve Payne
Service Manager
Rick Case Hyundai Roswell
770-225-5600
stevepayne@rickcase.com
Employees worked with
ME
MICHAEL ENNIS
SERVICE ADVISOR
RP
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Rakeshkumar P.
Covington, GA
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Amazing Staff and Service
The service overall was excellent.
Recommended
STEVE P., Service Manager from Rick Case Hyundai Roswell responded on 08/03/2021 10:56 AM

Thank you

Steve Payne
Service Manager
Rick Case Hyundai Roswell
770-225-5600
stevepayne@rickcase.com
Employees worked with
ME
MICHAEL ENNIS
SERVICE ADVISOR
VO
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Victor O.
Georgia
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great knowledge of my car problems and courteous staff.
They have great knowledge of my car problems and staffs are phenomenally courteous.
Recommended
STEVE P., Service Manager from Rick Case Hyundai Roswell responded on 07/19/2021 06:09 AM

Thank you

Steve Payne
Service Manager
Rick Case Hyundai Roswell
770-225-5600
stevepayne@rickcase.com
Employees worked with
ME
MICHAEL ENNIS
SERVICE ADVISOR
VG
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Vikash G.
Acworth, GA
2021 Hyundai Palisade
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2021
verified customer Verified Customer
Category: Service
Great as always
Wonderful as always!
Recommended
Employees worked with
ME
MICHAEL ENNIS
SERVICE ADVISOR
BN
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Billy N.
Roswell, GA
2012 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Exceptional Service
When it comes to automobile service departments, I’m a skeptic. In the back of my mind I wonder if I’m going to be taken advantage of or up-charged for repairs that are not needed. NOT HERE.

I was met with honest conversations about what needs to be done to get my vehicle back on the road. They were quick to get me in, and kept me updated on the status.
Recommended
STEVE P., Service Manager from Rick Case Hyundai Roswell responded on 07/02/2021 05:48 AM

Thank you

Steve Payne
Service Manager
Rick Case Hyundai Roswell
770-225-5600
stevepayne@rickcase.com
Employees worked with
ME
MICHAEL ENNIS
SERVICE ADVISOR
GA
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Guillermo A.
Atlanta, GA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service at Rick Case Hyundai
Easy service and short wait time. Will return for my next service appointment.
Recommended
STEVE P., Service Manager from Rick Case Hyundai Roswell responded on 06/29/2021 11:35 AM

Thank you

Steve Payne
Service Manager
Rick Case Hyundai Roswell
770-225-5600
stevepayne@rickcase.com
Employees worked with
ME
MICHAEL ENNIS
SERVICE ADVISOR
SD
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Shruti D.
Alpharetta, GA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
.
.
Recommended
STEVE P., Service Manager from Rick Case Hyundai Roswell responded on 06/28/2021 05:10 AM

Thank you

Steve Payne
Service Manager
Rick Case Hyundai Roswell
770-225-5600
stevepayne@rickcase.com
Employees worked with
ME
MICHAEL ENNIS
SERVICE ADVISOR
BM
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Bill M.
Ball Ground, GA
2017 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2021
verified customer Verified Customer
Category: Service
They listen and care about customers
I had a issue that resulted from a miscommunication and Mike in service took time to listen to my concerns and worked quickly to resolve them. This is first class customer service that I received not only today but for 4.5 years that I have been a customer of Rick CasebHyundai in Roswell, Georgia!!!
Recommended
Employees worked with
ME
MICHAEL ENNIS
SERVICE ADVISOR
RB
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Randall B.
Alpharetta, GA
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Service and better people
Love the staff at Rick Case Hyundai in Roswell, GA. Friendly, courteous and know me and my car. This is my second Genesis from Rick Case and I like my experience so much, my son bought a Hyundai from them.
Recommended
Employees worked with
ME
MICHAEL ENNIS
SERVICE ADVISOR
BB
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Bruce B.
Kennesaw, GA
2014 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Always backs up it's products
I just bought a 2021 G70 Genesis. This is the fourth Hyundai/ Genesis vehicle I've owned. My wife currently has a CPO 2014 Equus.

Both cars are currently serviced at Rick Case Hyundai/ Genesis of Roswell. Mike Ennis is my service writer and always makes sure our cars are well maintained and that our loaner cars are available when needed. We've used the concierge service to have loaner cars dropped off and our cars picked up and it makes life so much easier when you are running a tight work schedule.

Mike Ennis has proven to is that Rick Case cares about his customers.
Recommended
Employees worked with
ME
MICHAEL ENNIS
SERVICE ADVISOR
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