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SureCritic / Hyundai Dealer / AutoNation Hyundai Mall of Georgia / MICHEAL HENDRIX
MH

MICHEAL HENDRIX

AutoNation Hyundai Mall of Georgia
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(236 reviews)
75

Reviews of MICHEAL HENDRIX

SM
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Steven M.
Gainesville, GA
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional, friendly, and attentive.
Everyone I talked with was professional, listened to what I had to convey, and tried to make my desires a reality.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 10/16/2019 05:42 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
Verified Customer
Winder, GA
2016 Hyundai Santa Fe Sport
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/14/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fuel injectors
Service rep made sure the service performed was correct based on description we provided of problem.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 10/15/2019 04:23 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 4 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
Verified Customer
Highlands, NC
2017 Hyundai Elantra
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/14/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Overall
The service was & they wore really friendy
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 10/16/2019 05:45 AM

Thank you for taking the time to take our survey, We will have a representative reach out to you to see how we can better serve you.  

Employees worked with
MH
MICHEAL HENDRIX
TC
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Tamara C.
Lawrenceville, GA
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Car maintenance
Car maintenance went great.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 10/14/2019 04:23 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
EC
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Evelyn C.
Lawrenceville, GA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
AutoNation Hyundai Great!
From the ease of scheduling service to the knowledgeable technicians this team makes the experience pleasant. I am confident that when I leave my car will be ready and the work done correctly. They care about their customers!
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 10/14/2019 04:24 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
DW
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Donald W.
Lawrenceville, GA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Ease of scheduling and good service
Ease of scheduling and good service
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 10/11/2019 04:20 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
RP
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Raeford P.
Loganville, GA
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly Service
All Star Team & Great Service
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 10/09/2019 04:29 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
JJ
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John J.
Winder, GA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Sar in service is the best
Sar has been a delite to work with when I have issues with my car. He explains everything nicely and keeps you updated on whats going on with your car. Highly recomend the service at Hyundai Mall of GA
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 10/09/2019 04:30 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
CM
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Constance M.
Hoschton, GA
2011 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
professional and personable.
execellent service and great service people
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 10/08/2019 12:08 PM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
Verified Customer
Flowery Branch, GA
2015 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Recent Service Visit
Made an appointment online for a routine oil change - very easy process. Arrived for my appointment and was quickly greeted. Met with service advisor and asked him to check for anything else that I might have due, including to inspect my brakes since my car has 65K miles. I was only due for transmission service so I decided to go ahead an get that done also. During the service, he brought my air filter back and it was relatively dirty but said I probably good go one more oil change on it, however I decided to get that replaced too. He said my brakes looked great and were fine. As a female, I truly appreciate the fact that they don't try to up-sell me on services that I really don't need. They are honest and I feel like I can trust them, which is rare at in service departments at automobile dealerships.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 10/08/2019 04:26 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
Verified Customer
Hoschton, GA
2018 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/23/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
First timer
Experience at the Service Facility was excellent.
Only issue is Autonation's Web-based appointment system which apparently does not interface with the Service system....the service writer had to manually input information I had already provided when I made the service appointment.....unnecessary aggravation in modern universe.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 09/24/2019 05:08 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 4 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
AT
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Ann T.
Dacula, GA
2015 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
I brought my car in for a routine oil change/tire rotation. I was in and out within an hour and the Service Attendant could not have been nicer. Great Service Dept!!
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 09/23/2019 12:45 PM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
IC
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Irene C.
Hoschton, GA
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Excellent service. Prompt and professional.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 09/16/2019 05:00 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
Verified Customer
Lawrenceville, GA
2015 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service
Great people who provide superior customer service, time and time again. Thank you for your continued efforts.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 09/12/2019 04:49 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
MF
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Michelle F.
Buford, GA
2008 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
I have only been to a dealership except once since we bought our cars in 2008 and 2009 and this was a problem with the dealership of Rick Case on Roswell Ga—i have always found good honest mechanics and always loved my car and. When people like my car I will send them to you as I have in the past to Ed Voyle when I lived in Marietta
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 09/05/2019 04:09 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
MY
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Mike Y.
Buford, GA
2011 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer Service... Michael Hendrix service advisor was outstanding
Called Hyundai custmer service corporate and they open a case file, im still waiting to hear back. Hyundai mall of ga " Michael" is doing there best to get me taken care of HOPEFULLY!!
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 08/29/2019 12:43 PM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
MJ
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Michael J.
Winder, GA
2017 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/27/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Do what you say
Like I said earlier, don't charge me for something when you tell me its free!!
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 08/27/2019 04:39 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 4 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
TT
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Thomas T.
Dacula, GA
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly & Professional Service staff. I highly recommend the sale staff. Sales Manager Eldin Elezvioc is outstanding & is the main reason my wife & I bought both of our vehicles.
My only issue is Hyundia's GPS update policy. They charged $145 dollars to download the update to the 16 gig SIM card (had to buy a SIM Reader for $20) which took nearly 90 mins. to complete & another 30 mins+ to verify the information. Then I had to place the SIM card back into the vehicle & it took another 1+ hour for it to update the system. All of that loss time I can accept but not the $145 charge. I had a 7" touch screen Garmin GPS that came with Life Time Traffic & Map Updates & it cost roughly $250 (purchase price of the Hyundia GPS system was a lot more) . If I had know about the update charge when I purchased my 2 vehicles, I would have kept my Garmin & saved a lot of money. Hyundia should make these upgrade free to their customers. I won't be upgrading my Tuscon anytime soon.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 08/23/2019 06:54 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
KG
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Karen G.
Hoschton, GA
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Happy with service
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 08/23/2019 06:47 AM

 I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
PF
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Patrick F.
Loganville, GA
2013 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service,, techs,,
always seems to run smoothly, Michael was great
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 08/22/2019 05:03 AM

 I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
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