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MH

MICHEAL HENDRIX

AutoNation Hyundai Mall of Georgia
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(236 reviews)
75

Reviews of MICHEAL HENDRIX

MJ
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Michael J.
Winder, GA
2017 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/27/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Do what you say
Like I said earlier, don't charge me for something when you tell me its free!!
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 08/27/2019 04:39 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 4 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
TT
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Thomas T.
Dacula, GA
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly & Professional Service staff. I highly recommend the sale staff. Sales Manager Eldin Elezvioc is outstanding & is the main reason my wife & I bought both of our vehicles.
My only issue is Hyundia's GPS update policy. They charged $145 dollars to download the update to the 16 gig SIM card (had to buy a SIM Reader for $20) which took nearly 90 mins. to complete & another 30 mins+ to verify the information. Then I had to place the SIM card back into the vehicle & it took another 1+ hour for it to update the system. All of that loss time I can accept but not the $145 charge. I had a 7" touch screen Garmin GPS that came with Life Time Traffic & Map Updates & it cost roughly $250 (purchase price of the Hyundia GPS system was a lot more) . If I had know about the update charge when I purchased my 2 vehicles, I would have kept my Garmin & saved a lot of money. Hyundia should make these upgrade free to their customers. I won't be upgrading my Tuscon anytime soon.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 08/23/2019 06:54 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
KG
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Karen G.
Hoschton, GA
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Happy with service
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 08/23/2019 06:47 AM

 I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
PF
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Patrick F.
Loganville, GA
2013 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service,, techs,,
always seems to run smoothly, Michael was great
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 08/22/2019 05:03 AM

 I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
KS
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Karen S.
Winder, GA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Kind and courteous service folks
Service desk was quick, kind, friendly and fast!
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 08/14/2019 04:28 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
DB
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Daniel B.
Suwanee, GA
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great place
Excellent customer service and advise. Special thanks to Michael Hendrix; the guy to see.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 08/12/2019 04:42 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
KG
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Kendra G.
Suwanee, GA
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
They are very nice and honest. They explain things really well and make sure your doing well when waiting for your car.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 08/05/2019 05:38 AM

 Thank you so much for your amazing feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
JC
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Joann C.
Buford, GA
2016 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Super fast very nice staff
Very nice staff will treat you right
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 07/30/2019 05:47 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
OE
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Ormand E.
Atlanta, GA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Review
Review
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 07/29/2019 05:04 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
Verified Customer
Buford, GA
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service
Had a Oil Change and also got an estimate on doing some repairs and service was very fast and customer service was good!
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 07/26/2019 06:18 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
Verified Customer
Franklin, NC
2011 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
2011 Tucson
We are so impressed with the service we get every time at AutoNation Hyundai. They go out of their way to take care of the customer and give excellent service for our vehicle.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 07/24/2019 05:49 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
MY
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Mike Y.
Buford, GA
2011 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great dealership
I Highly recommend this dealership, the service dpt. Was an excellent experience.

I had an oil change done which only took 25 min.

I had a Hyundai shuttle run to Bojangles down the street and got a chicken sandwich and coffee to bring back to Hyundai.

Just finishing the last bite of the sandwich my car was ready!!

100% great service!!
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 07/16/2019 04:33 AM

Thank you for your amazing feed back. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
Verified Customer
Lawrenceville, GA
2017 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/12/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
communication
One of the assistants explained what was wrong and what he did to fix it when I picked it up.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 07/16/2019 04:39 AM

Thank you for your amazing feed back. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
Verified Customer
Commerce, GA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Options
The service representative was very open to talking about the possible service options and the reasoning behind why he would recommend and not recommend certain service options.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 07/10/2019 06:01 AM

 I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Employees worked with
MH
MICHEAL HENDRIX
EB
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Elizabeth B.
Duluth, GA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always pleased with the service
The staff is always nice, the wait area is always clean, the coffee station is always stocked, and the service team is great and very efficient.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 07/10/2019 06:07 AM

Thank you so much for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Employees worked with
MH
MICHEAL HENDRIX
RK
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Robert K.
Braselton, GA
2017 Hyundai Santa Fe Sport
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/09/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Well it is the only one near me
Hyundai does an outstanding job in service.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 07/10/2019 06:04 AM

 I would like to thank you for filling out the survey and awarding us 4 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Employees worked with
MH
MICHEAL HENDRIX
Verified Customer
Duluth, GA
2019 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/07/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great coffee selection
Brought my car in for a repair under warranty and was in and out in under an hour and a half on a Saturday morning.
Waiting room has free wifi, a tv, comfortable chairs and lots of coffee.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 07/08/2019 05:13 AM

 I would like to thank you for filling out the survey and awarding us 4 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Employees worked with
MH
MICHEAL HENDRIX
Verified Customer
Cumming, GA
2012 Hyundai Genesis
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/03/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
meh
meh
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 07/08/2019 05:14 AM

 I would like to thank you for filling out the survey and awarding us 3 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Employees worked with
MH
MICHEAL HENDRIX
JG
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Jack G.
Atlanta, GA
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thoughtfulness, informative, helpful
I recommend this service department to anyone who is looking for an authentic place to get your car serviced!
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 07/01/2019 04:38 AM

Thank you for your awesome feed back. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Employees worked with
MH
MICHEAL HENDRIX
KM
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Kurt M.
Gainesville, GA
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Mike in service was awesome. Took me in without an appointment and got me taken care of in short order. Was able to use complimentary WiFi while I waited so didn't miss a beat at work.

Note: Should uncover WiFi connection info in waiting area. Was covered by some merchandising.

Thanks Mike and AutoNation Hyundai
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 06/28/2019 06:09 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Employees worked with
MH
MICHEAL HENDRIX
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