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SureCritic / Hyundai Dealer / San Tan Hyundai / MARIO MACIAS
MM

MARIO MACIAS

#1 IN THE NATION
San Tan Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3337 reviews)
53

Reviews of MARIO MACIAS

GB
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Gracelynn B.
Mesa, AZ
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Thank you Mario
Mario and service team always go above and beyond providing exceptional customer service
Recommended
Cara M. from San Tan Hyundai responded on 12/14/2020 01:15 PM

Gracelynn,
Thank you for your response. We appreciate you and your business. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
WW
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William W.
Chandler, AZ
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Customer Service
Mario “numero uno” Macias!!! Plus I have a good time with everyone there and you have coffee!
Recommended
Cara M. from San Tan Hyundai responded on 12/11/2020 09:06 AM

William,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
MM
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Michael M.
Mesa, AZ
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Customer service
Best service dept in town. Rob and Mario are the best.
Recommended
Cara M. from San Tan Hyundai responded on 12/04/2020 01:44 PM

Michael,
Thank you for your response. We appreciate you taking the time to recognize Rob and Mario. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Gilbert, AZ
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Quicker than expected
When I arrived for an unscheduled oil change, I was told it might take 3 hours because they were short on workers due to COVID. I was pleasantly surprised to have it in less than an hour. They were able to get some others to come in and do the work.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 11/25/2020 02:34 PM

Good afternoon.  Thank you for responding to our survey with the great comments.  We truly appreciate it.  We are blessed to have a great team that always pitches in to get the job done.  It is awesome to also have great customers like yourself.  We look forward to seeing you next time.  Have a Happy Thanksgiving.  

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
GS
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Gerald S.
Gilbert, AZ
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
San Tan Hyundai
Scheduling was very easy, the work done was excellent and the wait time was 60 minutes earlier than expected.
Recommended
Cara M. from San Tan Hyundai responded on 11/24/2020 11:57 AM

Gerald,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
KO
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Kathleen O.
Gilbert, AZ
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
11-18-2020
Your service team is excellent especially Mario. Always professional and helpful.
Recommended
Cara M. from San Tan Hyundai responded on 11/24/2020 11:54 AM

Kathleen,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
ES
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Elaine S.
Sun Lakes, AZ
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Prompt service
Car was ready in a short period of time
My car is always so clean after a service inside and out. Mario is very pleasant to work with
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 11/22/2020 08:54 AM

Good morning.  Thank you for responding to our survey with the great comments.  We truly appreciate it and look forward to seeing you soon.  Have a wonder weekend.  

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
KB
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Kim B.
Chandler, AZ
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Latest visit
Service initiated quickly. Received text regarding suggested additions to service. Car service completed in an exceptionally timely manner.
Recommended
Cara M. from San Tan Hyundai responded on 11/20/2020 02:00 PM

Kim,
Thank you for your response. We appreciate you and your business. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Phoenix, AZ
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
2018 Tucson service.
My latest visit was quick, and clean. My service advisor made note of some special
requests, which gave me piece of mind.
Recommended
Cara M. from San Tan Hyundai responded on 11/19/2020 02:01 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
AH
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Annette H.
Queen Creek, AZ
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Mario was great.
Recommended
Cara M. from San Tan Hyundai responded on 11/19/2020 07:52 AM

Annette,
Thank you for your response. We appreciate you taking the time to recognize Mario. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Sun Lakes, AZ
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
San Tan Hyundai
Scheduled work completed on time, as per usual!!
Recommended
Cara M. from San Tan Hyundai responded on 11/19/2020 07:43 AM

Thank you for your response. We appreciate you and your business. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
PG
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Patricia G.
Queen Creek, AZ
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service is great
I always receive quality care and service. Thank you.
Recommended
Cara M. from San Tan Hyundai responded on 11/17/2020 07:35 AM

Patricia,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
TB
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Tracy B.
Queen Creek, AZ
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Where I purchased my Santa Fe
Nice lobby
Recommended
Cara M. from San Tan Hyundai responded on 11/16/2020 01:52 PM

Tracy,
Thank you for your response. We appreciate you and your business. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
DH
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Diane H.
Gilbert, AZ
2013 Hyundai Santa Fe Sport
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2020
verified customer Verified Customer
Category: Service
Readdress issue
Respect the ability of staff to address, accept critique, and resolve issues through common conversation and comprehension.
Recommended
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
GM
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George M.
Queen Creek, AZ
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
I already made a review
look at the comments I have already made.
Recommended
Cara M. from San Tan Hyundai responded on 11/13/2020 11:42 AM

George,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
PT
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Paul T.
Chandler, AZ
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Mario is the Best.
Mario continues to do a great job. He's efficient and reliable to work with. Answers all my questions and gets my car serviced in a timely manner.
Recommended
Cara M. from San Tan Hyundai responded on 11/12/2020 01:08 PM

Paul,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
JG
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John G.
Queen Creek, AZ
2014 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Jojhn Gilbertson
im totally satisfied with the service department at San Tan Hyundai
Recommended
Cara M. from San Tan Hyundai responded on 11/12/2020 07:49 AM

John,
Thank you for your response. We appreciate you and your continued business. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
CY
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Cristin Y.
Gilbert, AZ
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service!
San Tan Hyundai always comes through with great service, assistance and follow through. I'm on my third Hyundai from San Tan and I'll be back for more as my family grows.
Recommended
Cara M. from San Tan Hyundai responded on 11/11/2020 01:24 PM

Cristin,
Thank you so much for your wonderful feedback! We appreciate you and your continued loyalty. We look forward to helping you again at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
KD
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Kay D.
Sun Lakes, AZ
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
K
Nice, modern, clean, polite staff. Too bad I couldn't get a car wash- The repairman said it was because of the virus. Next time-car wash.
Recommended
Cara M. from San Tan Hyundai responded on 11/11/2020 08:02 AM

Kay,
Thank you for your response. We are here if you need anything. Have a great day.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
AS
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Anissa S.
Mesa, AZ
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Exceptional Customer Care
Mario was great! His communication was excellent!
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 11/08/2020 04:56 AM

Good morning.  Thank you for responding to our survey with the great comments.  We truly appreciate it and look forward to seeing you next time.  Have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
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