MM

MARIO MACIAS

#1 IN THE NATION
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3337 reviews)
53

KH
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Kristoffer H.
Tempe, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast, courteous service with an extra caring quality
I bring my car in for routine maintenance. These guys handle it like champs. I get above average care, they go the extra mile, and they wash your car for you. Refreshments if you wait there, texts if you go back to work. The prices are fair and not overcharging you like other dealerships. You can't beat it.
Recommended
Cara M. from San Tan Hyundai responded on 06/21/2018 10:24 AM

Kristoffer,
Thank you for your wonderful response! We appreciate you and your business. We are here if you need anything and we look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

DK
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Daniel K.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service and reasonable price
San Tan Hyundai service reps are the best. Mario did a fantastic job!
Recommended
Cara M. from San Tan Hyundai responded on 06/21/2018 10:21 AM

Daniel,
Thank you for your feedback. We appreciate you taking the time to recognize Mario for the customer service he gives customer. We are here if you need anything. Have a great day.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

JP
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John P.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service for car
Mario is always good to work with.
Recommended
Cara M. from San Tan Hyundai responded on 06/21/2018 10:19 AM

John,
Thank you for your feedback and for recognizing Mario. We appreciate you and your busines. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

DK
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Donald K.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
4K service a snap
Came in without an appointment. Super busy, but managed to get me in and out fast and was kept well informed.
Recommended
Cara M. from San Tan Hyundai responded on 06/20/2018 09:51 AM

Donald,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

RC
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Ronald C.
Sun Lakes, AZ
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Auto Bulter
Mario did a great job in handling my service request.
Recommended
Cara M. from San Tan Hyundai responded on 06/20/2018 09:45 AM

Ronald,
Thank you for your feedback and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

Verified Customer
Queen Creek, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mr.
As always awesome customer service!!
Recommended
Cara M. from San Tan Hyundai responded on 06/20/2018 09:44 AM

Thank you for your feedback. We appreciate you and your business. We are here if you need anything. Have a wonderful day!

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

Verified Customer
Mesa, AZ
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Regular service visit.
Recommended
Cara M. from San Tan Hyundai responded on 06/20/2018 09:31 AM

Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara


Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

DW
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David W.
Tempe, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service experience
Great service experience
Recommended
Cara M. from San Tan Hyundai responded on 06/19/2018 11:53 AM

David,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

CE
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Casey E.
Scottsdale, AZ
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mario is awesome!
Mario is always super helpful and makes sure I'm in and out quickly for my car service!
Recommended
Cara M. from San Tan Hyundai responded on 06/19/2018 11:11 AM

Casey,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit. 

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

RB
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Richard B.
Mesa, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Had to have a new battery installed in our car,was still under warranty Hyundai took care of everything.
Recommended
Cara M. from San Tan Hyundai responded on 06/19/2018 10:51 AM

Richard,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

LS
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Lance S.
San Tan Valley, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Regular Service
Outstanding as usual!
Recommended
Cara M. from San Tan Hyundai responded on 06/19/2018 10:25 AM

Lance,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

CL
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Cheryl L.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Very Accommodting
Never had a bad experience with San Tan Hyundai. Everyone is always so accommodating. I feel very well taken care of.
Recommended
Cara M. from San Tan Hyundai responded on 06/19/2018 10:23 AM

Cheryl,
Thank you for your feedback! We appreciate you and your continued loyalty. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

KG
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Kristy G.
Queen Creek, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
The service department and specifically Mario in the service department provides excellent consistent top quality service. I trust them and have referred to family and friends
Recommended
Cara M. from San Tan Hyundai responded on 06/19/2018 08:54 AM

Kristy,
Thank you for your feedback and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

TR
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Terence R.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change Fun
Mario at San Tan Hyundai was very helpful and the service was performed in a timely manner. The cost was what he told me it would be when I dropped it off and I even got to enjoy some snacks while I waited.
Recommended
Cara M. from San Tan Hyundai responded on 06/18/2018 10:36 AM

Terence,
Thank you for your feedback and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next ivist.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

SB
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Sharon B.
Sun Lakes, AZ
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service when at santan
reliable service a nd prompt
Recommended
Cara M. from San Tan Hyundai responded on 06/18/2018 09:35 AM

Sharon,
Thank you for your feedback. We appreciate you and your continued business. We look forward to helping you again.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

LS
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Lori S.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
This location is close to my work
Mario, was great
Recommended
Cara M. from San Tan Hyundai responded on 06/18/2018 09:26 AM

Lori,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

ER
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Edward R.
Maricopa, AZ
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
My advisor Mario
In my opinion Mario is one of the best advisors that you have, he is always thinking of the customer in all facets of helping you and always makes you aware of what is going on with your vehicle
Recommended
Cara M. from San Tan Hyundai responded on 06/18/2018 09:20 AM

Edward,
Thank you for your feedback and for recognizing Mario! We appreciate him! We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

JN
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John N.
Queen Creek, AZ
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
SUV maintenance
Shuttle service and complimentary car wash are an added bonus. I still trust the technicians.
Recommended
Cara M. from San Tan Hyundai responded on 06/18/2018 09:12 AM

John,
Thank you for your response. I apologize we did not meet your expectations in every aspect. We strive to give excellent service each time. We do have an exceptional cleaning crew that maintain every area of the dealership including the waiting room during throughout the day. I hope we can make your next visit more pleasant. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

JG
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Jack G.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Azera 2013
Arrived for set appt. time.
Was greeted by San Tan employee, Mario checked me in.

Waited in lounge, had coffee.

Mario had quoted an estimate of approx. 2.5 hours for work to be accomplished and he was right on time.
Recommended
Cara M. from San Tan Hyundai responded on 06/18/2018 09:00 AM

Jack,
Thank you for your feedback. We appreciate you and your business. We are here if you need anything.

Have a wonderful day,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

MK
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Mercedes K.
Gilbert, AZ
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service and Speed
Always an A+
Recommended
Cara M. from San Tan Hyundai responded on 06/15/2018 02:12 PM

Mercedes,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
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