MS

MICHAEL A SARIEGO

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(214 reviews)
83

Verified Customer
Joplin, MO
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very helpful
The service I requested was mostly completed to my satisfaction. The service was very timely.
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 07/23/2018 08:58 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with

Verified Customer
Pittsburg, KS
2013 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
santa fe service
oil change is done in timely manner, price is better than most, the guys at the service desk are easy to get along with
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 07/14/2018 11:40 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with

TH
gravatar
Thomas H.
Neosho, MO
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
I went i for my routine oil change. The staff was very friendly made sure we knew where to go during the work the were doing. Checked on us throughout, and explained what they had done.
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 07/10/2018 04:34 PM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with

RH
gravatar
Robin H.
Joplin, MO
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly staff
I have usually had good service there. Sometimes it does take to long.
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 06/26/2018 05:51 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with

Verified Customer
Joplin, MO
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Love it
Great car, great dealership, great service
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 06/18/2018 05:58 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with

RH
gravatar
Robert H.
Joplin, MO
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/11/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
It’s a nice place great. It’s really nice inside and the people are nice.
Everyone was nice and understanding. I would rate has a 8. The mechanics need to be more thorough before returning car to owner.
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 05/14/2018 08:41 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with

SW
gravatar
Scott W.
Girard, KS
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/14/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Recall appointment
Service department was very friendly and wasted no time on our vehicle. The Saturday appointment was a plus for us. They let us know what was going on, every step of the way.
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 05/14/2018 08:29 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with

JR
gravatar
Jessica R.
Wyandotte, OK
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/15/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service was acceptable
Service was acceptable
Not Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 03/17/2018 07:30 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with

Verified Customer
Pittsburg, KS
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They Try Hard
They try hard to get everyone in for service... I think it would be so much better,So Much if you could actually talk with the service writers rather than the girls that intervene ... It has happened to me two times, the first time they scheduled me on Friday when it was supposed to be Saturday... This last time they set me up on Saturday at 2:45 and the shop actually closes at 3:00... Obviously they have not a clue whats going on !!!!!!
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 03/17/2018 07:30 AM

THANK YOU FOR YOUR FEEDBACK WE APPRECIATE YOUR BUSINESS.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with

KL
gravatar
Kristina L.
Granby, MO
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick, clean, friendly value!
My experience here is always fantastic! The reason my review was not perfect was that my car was not vacuumed this time. I've come to expect it but it didn't happen this time...
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 02/22/2018 07:56 AM

THANK YOU FOR YOUR SERVICE VISIT. ALSO FOR THE FEEDBACK ON NOT RETURNING IN BETTER THAN WHEN ARRIVED WE AIM TO ACHIEVE EXCELLENCE THANK YOU FOR YOUR OPPORTUNITY TO CORRECT THIS.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with

JE
gravatar
James E.
Monett, MO
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
It’s in Joplin where we do are shopping ,
I really like my new Tucson , just wish It came two keys .
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 02/06/2018 06:05 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with

Verified Customer
Carthage, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great service
I took my car in for an oil change and they went above and beyond to rotate my tires, check and make sure that everything in the car was working, and they vacuumed out the leaves. Staff was super friendly and greatly appreciate everything that they did
ZEBULON R N. from Fletcher Hyundai responded on 03/16/2022 08:26 AM

Thank you for choosing Fletcher Hyundia - have a great week!!!!!

Employees worked with

JH
gravatar
Jeanie H.
Girard, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Good
nice and friendly
ZEBULON R N. from Fletcher Hyundai responded on 03/14/2022 06:24 AM

Thank you for chsooing Fletcher Hyundai - and thank you for your patience while we are doing the re-model. Have a great week!!!

Employees worked with

Verified Customer
Miami, OK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Fast in and out
They did my service as soon as I got there and finished in a timely manner
ZEBULON R N. from Fletcher Hyundai responded on 03/14/2022 06:00 AM

Thank you for trusting us with your service needs - have a great day!!!

Employees worked with

RI
gravatar
Richard I.
Afton, OK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Courteous Staff
I am always pleased with my experience, staff are kind and courteous and always helpful. I have never had a bad experience and will continue to take my vehicle here for service!
Employees worked with

Verified Customer
Girard, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Another awsome visit
Fast and friendly, got me in and out very smooth.
Employees worked with

Verified Customer
Columbus, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Quick and professional
The guys were professional and explained the situation in a simple way that was easy to understand.
Employees worked with

SL
gravatar
Staci L.
Joplin, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service for my 2019 Santa Fe
Highly recommend! Fast, easy and everyone was very friendly.
ZEBULON R N. from Fletcher Hyundai responded on 02/28/2022 05:49 AM

Thank you for choosing Fletcher Hyundia - have a great week!!!

Employees worked with

RD
gravatar
Rebecca D.
Granby, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Service center
You are welcomed at the door service is of a timely manner and the keep you up to date
ZEBULON R N. from Fletcher Hyundai responded on 02/21/2022 05:20 AM

Thank you for choosing Flethcer Hyundai - have a great week!

Employees worked with

SC
gravatar
Steve C.
Joplin, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Everything about the dealership is great
Great service team. Everyone is polite, knowledgeable and friendly.
ZEBULON R N. from Fletcher Hyundai responded on 02/14/2022 04:03 PM

Thank you for choosing Fletcher Hyundai - have a great day!!

Employees worked with
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.