NK

NATHAN A KLEIN

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(416 reviews)
92

JW
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Jennie W.
Ferndale, WA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2021
verified customerVerified Customer
10
Category: Service
Fast, friendly, and clean
Fast service. Friendly associate like Kevin and Natalie. Clean space to wait!

Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/09/2021
Service Type: Maintenance
10
Category: Service
Speedy Fix
Speedy resolution to issues. Friendly staff. Clean waiting room and timely service.
NATALIE D. from Rairdon's Hyundai of Bellingham responded on 11/30/2021 10:07 AM

Thank you for taking the time to speak with me today! I appreciate you giving us the opportunity to improve your experience with us. 
Natalie Dickinson


PN
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Paul N.
Ferndale, WA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Recommended

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/05/2021
Service Type: Maintenance
Category: Service
Great service in a timely fashion
Taking care of the vehicle with care
Recommended
MICHAEL JR E C. from Rairdon's Hyundai of Bellingham responded on 04/08/2021 01:43 PM

Spoke with Paul and explained about the waiting area and the guidlines for COVID. As a good will gesture we will discount his next oil change.


SB
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Sandra B.
Lynden, WA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2021
verified customerVerified Customer
Category: Service
Great service
Very professional
Recommended

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/08/2021
Service Type: Maintenance
Category: Service
Good service
Good service
Recommended
KEVIN J H., Service Advisor from Rairdon's Hyundai of Bellingham responded on 02/09/2021 09:04 AM

Thank you for taking the time to send in the survey. I left you a voicemail if you can return my call at your earliest convience that would be great. Thank you!

Kevin Heerspink
Rairdon's Hyundai of Bellingham
Service Advisor
Phone: (360)738-8000

MP
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Monica P.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service-quick and easy!
The service desk guy was friendly and took my Tucson key and didn't waste my time. Service was quick and done right as always. I highly recommend Rairdon Hyundai and the Hyundai product.
Recommended
KEVIN J H., Service Advisor from Rairdon's Hyundai of Bellingham responded on 06/20/2019 03:53 PM

I'm glad you had a good expereince! Thank you for taking the time to fill out the survey!

Kevin Heerspink
Rairdon's Hyundai of Bellingham
Service Advisor
Phone: (360)738-8000
Employees worked with

HH
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Harvey H.
Lynden, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
car was serviced very well
recalls were fixed also
Recommended
KEVIN J H., Service Advisor from Rairdon's Hyundai of Bellingham responded on 06/20/2019 03:58 PM

Thank you for the 5 stars. I appreciate you taking the time to fill out the survey! 

Kevin Heerspink
Rairdon's Hyundai of Bellingham
Service Advisor
Phone: (360)738-8000

EL
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Elaine L.
Blaine, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome service manager!
The young man who is the service manager who greeted me and kept me informed throughout the service is awesome. Friendly and professional. You couldn't do better than this young man at the service counter. I would definitely come back to Rairdons for service in the future knowing this us the type of employee you hire.
Recommended
KEVIN J H., Service Advisor from Rairdon's Hyundai of Bellingham responded on 06/20/2019 03:52 PM

Thank you for taking time to complete the survey. I'm glad that you had a wonderful expereince and look forward to your next visit!

Kevin Heerspink
Rairdon's Hyundai of Bellingham
Service Advisor
Phone: (360)738-8000
Employees worked with

GL
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Gloria L.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
pleasant experience
I had a nice area to wait for the car to be service, a pleasant young man to work with, and it was done quicker then expected.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 06/17/2019 01:29 PM

“Your kind words are much appreciated”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with

LB
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Lynn B.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
friendly, helpful staff
Very happy with the way the staff attended to my scheduling needs.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 06/17/2019 11:08 AM

“Thank you for the 5 stars”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with

LS
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Leslie S.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Wheel alignment performed while I waited
Needed a wheel alignment for my new tires (purchased elsewhere because it's a brand they don't carry). Arranged to have it done while I waited at the beginning of the day on a weekday. They did just that, and I am grateful. Kevin always takes good care of me! And so do the techs. Prefer to get all mu car care at Rairdon's Hyundai of Bellingham!
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 06/10/2019 07:18 AM

“When our customers leave here happy, that makes us happy”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com

Verified Customer
Mount Vernon, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Blah
You should not have to make me do this
Not Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 06/04/2019 07:57 AM

“Thank you for taking the time to fill out our survey”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com

RC
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Ruth C.
Lynden, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always the BEST
Absolutely satisfied every time with every aspect of the service!!!
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 05/30/2019 04:24 PM

“Your kind words are much appreciated”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com

Verified Customer
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Service and very nice personnel
It was my first time to have my car serviced at Rairdon's and I definitely will go back. Could use some cookies while waiting!
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 05/28/2019 06:37 AM

“We always appreciate positive feedback from our customers”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com

MJ
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Michael J.
Lynden, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The very best employees in the Pacific Northwest!
Rairdon's Hyundai is a spectacular place to do business and the staff is outstanding! We will never do business with any other company, whether purchasing another vehicle or having our Hyundai's serviced. The employees here make us feel like family every time we walk in the door. We have been purchasing vehicles for over thirty years and have never had the outstanding level of service that we have had with the staff of Rairdon's Hyundai. Keep up the excellent work Keun and Chad!

Michael and Amy Jones
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 05/24/2019 06:32 AM

“Thank you for the 5 stars”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com

LK
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Leslie K.
Blaine, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
great overall car buying experience
chad,merrick and kerum were great , experienced and fun to work with! definately recommend rairdons to everyone.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 05/17/2019 08:18 AM

“Your kind words are much appreciated”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com

DH
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Dixie H.
Olympia, WA
2018 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Staff was super and knowledgeable
Would definitely recommend them and will come back
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 05/14/2019 07:31 AM

“Thank you for the 5 stars”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com

PA
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Patrick A.
Blaine, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service for Hyundai Recall
Got a personal phone call telling of the recall and set up the appointment. Service was done in a timely manner.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 05/13/2019 01:44 PM

“Your kind words are much appreciated”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com

GP
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Gilbert P.
Ferndale, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Staff
I respect this place so much . They all always on top of things . They go out of there way to make sure ur satisfied
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 05/13/2019 12:08 PM

“Thank you for the 5 stars”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com

Verified Customer
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Kevin is a Awesome
Kevin and the whole Rairdon's Hyundai staff were helpful and straight with me. I appreciate their honesty and help when making decisions. I never feel rushed when I come here.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 05/02/2019 02:00 PM

“We always appreciate positive feedback from our customers”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com

GD
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Glenn D.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Kevin in Service
Thank you Kevin for your help with my 2011 Sonata. I felt confident and cared for. I never felt taken advantage of.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 05/01/2019 01:56 PM

“Your kind words are much appreciated”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com

ND
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Nina D.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service
Customer service
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 05/01/2019 07:34 AM

“Thank you for the 5 stars”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
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