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SureCritic / Hyundai Dealer / Earnhardt Hyundai North Scottsdale / Ricardo Garcia
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Ricardo Garcia

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1198 reviews)
92

Reviews of Ricardo Garcia

SB
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Sam B.
Scottsdale, AZ
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil hanges were very fast..Thx
very prompt
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/01/2020 01:34 PM

Thank you Sam!

We're glad we could help and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
JC
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John C.
Fountain Hills, AZ
2020 Hyundai Kona Ev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick Clean Service
Brought the car in. Everyone was wearing a mask following CDC guidelines. Sanitized the key fob before handing it to me. Was in and out in a hour and a half. Great service experience in these strange times.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/22/2020 12:15 PM

Thank you John for the great review and recommendation.  Always great to see a fully electric Kona here in our service department.

We are so happy to be your Hyundai dealer for both of your Hyundais and we look forward to being here for you for all the years, miles, and EVs to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
JE
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Jaafar E.
Scottsdale, AZ
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great dealership
Excellent service Ricardo ?
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/20/2020 10:00 AM

Thank you Jaafar.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
PA
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Patrick A.
Scottsdale, AZ
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Ricardo!!!!!
Ricardo and most of the employees there ALWAYS go above and beyond for me! We’ve been customers for over 35 years! And that’s why we are so loyal! The only person I refuse to do business with is Norm in service.. had a bad experience years ago and still not comfortable.. Ricardo deserves a raise! ??
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/20/2020 09:59 AM

RICARDO!

We love Ricardo too.  We are so happy to be your dealer and we look forward to being here for you for all the years and miles to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
SK
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Susan K.
Scottsdale, AZ
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Ricardo was great!
Ricardo was great!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/20/2020 09:56 AM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

We are happy to be your dealership and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
LF
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Linda F.
Cave Creek, AZ
2015 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Recent car maintainance
Ricardo took great care of us as usual :-)
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/16/2020 09:17 AM

Thank you Linda for the wonderful review and recommendation for Ricardo Garcia your advisor.

We are so happy to be your dealer for so long and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
SG
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Samantha G.
Phoenix, AZ
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Loyal Customer
Ricardo is always helpful and extremely professional. Always gets me in and out in a timely manner.. I would definitely recommend Earnhardt Hyundai service department and Ricardo if you have any service needs!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/16/2020 09:16 AM

Thank you for the wonderful review and recommendation Samantha.

We are so happy to be your Hyundai dealer and we look forward to being here for you for all the years and miles to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Rio Verde, AZ
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great car and excellent service
Greeted promptly by Ricardo Garcia when I drove up, all worked performed quickly. Courteous and professional.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/15/2020 12:44 PM

Thank you wonderful review and recommendation for Ricardo Garcia.

We are happy to be your dealership and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
LR
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Leslie R.
Scottsdale, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Trusted Service Dept
Yes, I am one of those people who never went to the dealership for service...until I had some recall work a few years ago and had Ricardo Garcia for my service advisor.

✅ I expect the dealer to perform the work correctly and to stand by it if I’m not satisfied.

✅ The care and courtesy is what makes Ricardo and this dealer worth paying a bit more.

TRUST!!!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/13/2020 04:21 PM

Thank you Leslie, what a wonderful review and recommendation for Ricardo Garcia your advisor.

We're glad your first visit made you curious to come back for more and we're glad that Ricardo has shown that we really do care and we'll always be fair for you and your car.

Thank you for choosing us.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
LV
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Lee V.
Scottsdale, AZ
2006 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Side view mirror repair
My two service advisors--Nazy Helmy & Ricardo Garcia -- followed through with all aspects of the costs . materials needed and, importantly the length of time to repair my side view mirror ! Actually, the final costs were almost two hundred dollars less than the original quote, that made me happy !!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/13/2020 04:15 PM

Thank you Lee for the wonderful review.

It has been our absolute pleasure to be your dealer these many years now and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
DW
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Drew W.
Scottsdale, AZ
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai Service Experience
Service contact, Ricardo was very helpful. Service was done quickly and driver service home and to the dealer was very much appreciated
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/13/2020 04:11 PM

Thank you Drew for the great review and recommendation for Ricardo Garcia your advisor.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
JF
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Janet F.
Scottsdale, AZ
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
My dealership for decades.
Always a great experience. I Love the products and customer service.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/13/2020 04:09 PM

Thank you Janet for the great review.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
JP
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John P.
Phoenix, AZ
2014 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
Ricardo Garcia is the best tech advisor we've had since buying the car 6 years ago. He is prompt, professional, courteous and provides excellent feedback and recommendations.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/13/2020 04:05 PM

Thank you John for the great review and recommendation for Ricardo Garcia your advisor.

We are very happy to be your Hyundai dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
ML
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Michael L.
Cave Creek, AZ
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Customer Service *****
It’s hard to find any business that provides excellent customer service these days!
Earnhardt Hyundia of Scottsdale has proved to do that and more and I would recommend anyone to do business with them. Their honest and dependable and always happy to serve you in every way!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/07/2020 10:24 AM

Thank you Michael for the wonderful review and recommendation.

We are very happy to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
AT
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Andrew T.
Phoenix, AZ
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Down to business
Quick, precise, educated. Got us in early to accommodate our schedule. Answered all my questions. Routine oil change and maintenance.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/03/2020 03:53 PM

Thank you Andrew for the wonderful review.

We are happy to be your Hyundai dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
CL
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Constance L.
Scottsdale, AZ
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
The Service Advisor really makes the difference!
My Service Advisor, Ricardo Garcia, was extremely courteous, knowledgeable and informative. He made my service call a good experience!!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/03/2020 08:38 AM

Thank you Constance.  We're happy Ricardo gave you the great experience you deserve.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Cave Creek, AZ
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Maintenance Service
Always takes my appt. on time. Service provider, Ricardo, is professional, friendly and always explains in detail what work was done and what may need to be done in upcoming visits.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/03/2020 08:37 AM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
RR
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Richard R.
Scottsdale, AZ
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Department
Another five star service experience at Ernhardt North Scottsdale Hyundai!

My service adviser Ricardo Garcia is top notch. He takes the time to review recommended service and associated cost before work starts. Ricardo also reviews future recommended service when you pick up your vehicle.

Sanitation is top priority feel confident bringing your vehicle here for service. Shuttle service available and no other customers will be riding with you to help protect everyone from COVID-19.

Workmanship always excellent and timely with on-line scheduling. Service manager Michael Southern runs the best service department available in the valley.

Thank you everyone for another excellent experience.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/03/2020 08:37 AM

Thank you Richard for the wonderful review and recommendation.

It has been our absolute pleasure to be your dealership and we look forward to being here for you for all the years, miles, and Hyundais to come.  These are challenging times, but as Tex said, tough times don't last, tough people do.  We're here and we'll be here just like Earnhardt has been doing since 1951.

From all of us, thank you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
JE
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Jaafar E.
Scottsdale, AZ
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Great service and awesome Ricardo he always take good care of my car he is more then a 5 star ?
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/01/2020 09:28 AM

Thank you Jaafar for the wonderful review and recommendation for Ricardo Garcia your advisor.

We'd give him 6 stars too if we could, we are lucky to have him on our team and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
SH
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Shirley H.
Phoenix, AZ
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
I love my car.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/01/2020 09:27 AM

Thank you Shirley for the great review.

We love your car too and we look forward to helping you keep it in tip top shape for all the years and miles to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
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