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SureCritic / Hyundai Dealer / Earnhardt Hyundai North Scottsdale / Ricardo Garcia
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Ricardo Garcia

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1198 reviews)
92

Reviews of Ricardo Garcia

Verified Customer
Fountain Hills, AZ
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
great job
As always, best in service, best of breed
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/17/2016 05:41 AM

Thank you for the wonderful review and recommendation.

We are very happy to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Scottsdale, AZ
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thanks!
Great service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/13/2016 01:50 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
MJ
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Marj J.
Scottsdale, AZ
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
On time, plus
On time service appointment (actually earlier)....work completed quickly....car vacuumed and exterior washed in addition...I was on my way!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/13/2016 11:40 AM

Wonderful review, thank you for sharing here and on Facebook.

We are very happy to be your Hyundai dealer and we look forward to serving you for many more years and miles to come.  Thank you for sharing your great experience.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Scottsdale, AZ
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Satisfied
Easy to work with
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/11/2016 05:25 PM

Thank you for the great review.

We are happy to be your Genesis dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Rio Verde, AZ
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
professional staff
Great service, professional staff. Good value.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/08/2016 03:06 PM

Thank you for the wonderful review.

We are happy to be your dealership and we look forward to seeing you and your GT again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
ET
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Edward T.
Glendale, AZ
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Tire Replacement
Great service at this location.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/08/2016 12:42 PM

Thank you for the great review.

Flat tires always seem to happen at the worst times.  We're glad Ricardo was able to get you in, get you out, and get you back to your life.  We are happy to be your Hyundai dealer and we'll look forward to seeing you next time under more expected circumstances.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Phoenix, AZ
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent
Excellent job !!!!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/08/2016 10:32 AM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
FH
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Fred H.
Scottsdale, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Ricardo was very helpful and informative.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/06/2016 03:48 PM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
2015 Hyundai Genesis Co
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/05/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Dealer Rating
Good service and friendly service advisor.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/05/2016 02:22 PM

Thank you for the positive review.

We are glad to be your Genesis dealer and we look forward to seeing you and your Coupe again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
PA
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Patrick A.
Scottsdale, AZ
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service dept gets better and better every year.
Great job at Earnhardt's in Scottsdale!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/05/2016 01:20 PM

Thank you Patrick.

We appreciate the 5-star review and we look forward to seeing you and any of your Hyundais again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Phoenix, AZ
2014 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Easy Peasy
Ricardo was prompt and friendly, but more importantly we went over what to expect for the following visit since it would be a major service milestone. I appreciate planning for those things.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/05/2016 09:58 AM

Thank you Melissa.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Scottsdale, AZ
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
GOOD PLACE
ALL IS FINE
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/02/2016 10:07 PM

Thank you for the 5-star review.

We are glad to be your Genesis dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
LV
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Leroy V.
Scottsdale, AZ
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Professional
Our concerns were handled expertly and timely ! Ricardo Garcia was our service representative
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/30/2016 12:15 PM

Thank you for the 5-star review and recommendation for Ricardo Garcia.

We are very happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Scottsdale, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The staff is great!
Excellent stff. Very friendly. Very accommodating. Didn't mind waiting for my car.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/29/2016 09:08 PM

Thank you for the high praise for our team.

 We are pleased to be your dealer and we look forward to serving you for many years and miles to come.

Michael Southern 
Service Manager 

Employees worked with
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Ricardo Garcia
AS
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ALLEN S.
Scottsdale, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
routine maintenance care
friendly, fast and profesiona
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/29/2016 01:44 PM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Phoenix, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
This was our first time at this dealership for routine maintenance. Service was excellent and quick.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/27/2016 09:53 PM

Thank you for the great review and recommendation.

We are happy to be of service and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Fountain Hills, AZ
2012 Hyundai Tucson
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/27/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Four and a half hours to replace a battery ridiculous
Not happy with there service time to replace a battery
Not Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/27/2016 12:06 PM

We agree.

Batteries usually are done with our Car Care Express service, we can do batteries and more while you wait.  When you dropped off the car and left it, we worked it into the schedule when there were no other vehicles and customer service who had appointments waiting.

Our advisor did explain our shop load and your vehicle was ready when we promised.  Your battery was done in less than 30 minutes, and delivered on time, it may be a little unfair to say it took four and  a half hours, four and a half hours is when YOU said you would be back to pick up your car.

Batteries never fail at a good time, and we the circumstances had been different on your visit.  Maybe next time your battery fails we'll be a little less busy, or you will stay with your car and we'll do our best to get you back on the road faster.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
JG
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Jessica G.
Scottsdale, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Nice facilities, and nice people
I love it that I'm able to get in and out without having to wait.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/27/2016 07:42 AM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
JD
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James D.
Scottsdale, AZ
2014 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
Customer service is a lost art. Not at Earnhardt Hyundai. Matt and Norm and the entire team have taken excellent care of me for years!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/26/2016 07:23 AM

Thank you for the 5-star review.

We are very happy to be your Hybrid dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
VP
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Vernon P.
Mesa, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Review
Like this dealership better than Chapman, closer to home. Dealership much nicer and easier to get into.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/26/2016 04:19 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again next visit.

Mchael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
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