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ROBIN PETERSON

Eckert Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(235 reviews)
84

Reviews of ROBIN PETERSON

Verified Customer
Pilot Point, TX
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
**a+**
Best brand and best dealership!!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/27/2020 02:45 PM

Thank you.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
RP
ROBIN PETERSON
JS
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Jerry S.
Aubrey, TX
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service and sells team.
The sales team was great and the service outstanding. pricing, time and courtesy, aced them all!
Highly recommend this place.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/13/2020 03:23 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
JS
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Jon S.
Flower Mound, TX
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great work
Excellent service writers and quality Service Tech
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/22/2020 10:58 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
RP
ROBIN PETERSON
Verified Customer
Argyle, TX
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent Service - Wear a Mask
The service crew is excellent. Everybody wore a mask. Customers need to stay outside the waiting room if not wearing a mask. 2 older gentlemen chose not to wear one and one started coughing. That's the only critique i had and hope that the waiting room and restrooms are sanitized often.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/21/2020 08:06 AM

Thank you for the great survey.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
RP
ROBIN PETERSON
DS
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David S.
Norman, OK
2007 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Outstanding customer service and care, pricing good
Always a pleasure to bring my vehicle to this dealership. The staff if friendly, outgoing and knowledgeable and I know my vehicle is in good hands
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/19/2020 09:38 AM

Thank you David

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
RP
ROBIN PETERSON
BB
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Bobbie B.
Denton, TX
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
SERVICE DEPARTMENT
ALWAYS SUPER.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/07/2020 07:15 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
RP
ROBIN PETERSON
TM
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Timothy M.
Coppell, TX
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Always a great experience
As always, I received prompt and courteous service from Eckert Hyundai. I had a warranty issue for an intermittent problem which is never fun because you know the problem never occurs when you bring it in. However, they did a great job of troubleshooting the issue and were able to fix it! I have always been very happy with the service I receive here.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/10/2020 01:00 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
Verified Customer
Denton, TX
2005 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Always awesome!
I always get great service there!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/05/2020 11:48 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
RP
ROBIN PETERSON
PR
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Peter R.
Carrollton, TX
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service, Consistency, and always communicating in the most professional manner
Outstanding and would recommend to a neighbor or friend.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/29/2020 12:51 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
RP
ROBIN PETERSON
RH
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Richard H.
Denton, TX
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Engine replacement
At around 75000 miles, the engine in my 2014 Santa Fe required replacement, due to a cylinder failing. The service technician at the dealership was very courteous and professional in assisting me and keeping me up-to-date with what was going on, and also accommodating with my need for a loaner vehicle that I needed for work. Thankfully, as I had the mind to purchase the extended warranty, the engine cost me nothing.

Now, I have a practically brand new Santa Fe, thanks to Eckert Hyundai and their team of specialized service technicians.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 04/17/2020 12:47 PM

Thank you for the great survey Mr. Hunter.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
RP
ROBIN PETERSON
JA
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Joy A.
Carrollton, TX
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good Service and Friendly Staff
I had a radiator issue. They got me in right away and took care of it in a timely manner.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 02/12/2020 12:39 PM

Thank you.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
RP
ROBIN PETERSON
Verified Customer
Coppell, TX
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Sole service provider
The service department is always excellent. They are the only service department we take our vehicles to and my family has purchased nine Hyundai/genesis vehicles over the years.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 02/06/2020 01:45 PM

Thank you.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
RP
ROBIN PETERSON
Verified Customer
Lewisville, TX
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
Great service.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 02/05/2020 01:22 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
GM
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Greg M.
Lewisville, TX
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
60000 miles
I went in for my 60,000 service, no hard sell on flushes or other service, I gave the a free hand to review my Santa Fe and they say an oil change / tire rotation was all I needed.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/21/2020 03:22 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
MR
gravatar
Mark R.
Little Elm, TX
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Longtime Customer
As always, Eckert does a awesome job!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/19/2019 12:07 PM

Thank you sir.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
RP
ROBIN PETERSON
RS
gravatar
Richard S.
Denton, TX
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent service
Eckert Hyundai’s Service is excellent and they always go above and beyond to solve my car issues.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/19/2019 07:50 AM

Thank you so much sir.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
RP
ROBIN PETERSON
Verified Customer
Denton, TX
2015 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Job!
Eckert Hyundai is the best!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/16/2019 08:48 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
FC
gravatar
Frank C.
Denton, TX
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Service (car threw a rod, fixed by warrantee)
They do what they say.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/14/2019 06:30 AM

Thank you so much sir.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
Verified Customer
Denton, TX
2005 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The best service
Always get the best service here!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/09/2019 03:53 PM

Thank you 

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
RP
ROBIN PETERSON
Verified Customer
Denton, TX
2005 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Best Service
Always get such great service!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/12/2019 02:59 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
RP
ROBIN PETERSON
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