RP

ROBIN PETERSON

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(235 reviews)
84

RM
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Rick M.
The Colony, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The way I’m treated.
I will always buy my Hyundai vehicle from Eckert’s.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/21/2018 05:10 AM

Thank you so much

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

SC
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Sharon C.
Corinth, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
OIL CHANGE
Always friendly.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/02/2018 02:14 PM

Thank you  for the great survey.

Don Wheeler
Fixed Operation Manager
940-243-6208

Verified Customer
Coppell, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Warranty Work
Always resolved the problem and the people are great.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 09/25/2018 03:34 PM

Thank you for the 5-star survey

Don Wheeler
Fixed Operation Manager
940-243-6208

MW
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Maria W.
Lewisville, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Oil change
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/03/2018 09:10 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

Verified Customer
Denton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always Fantastic Job!
Always going above and beyond.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/30/2018 05:32 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

JG
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Judith G.
Gainesville, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They care that your car is RIGHT
Jimmy DeLeon is always on top of what I say.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/01/2018 03:17 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

TH
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Timothy H.
Denton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Super
Friendly and quality work
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 04/18/2018 01:26 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

DS
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David S.
Lewisville, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
last minute miracle
after getting a bad deal at kwik kar Jimmy was able to get me in last minute for a break job and inspection. saved me $400.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 04/11/2018 07:35 AM

Thank you, Mr. Shelley

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

JM
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Jack M.
Corinth, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent staff. Quality work.
They are very customer oriented, Good service starts with the service adviser Jimmy Deleon. the whole service staff is very service oriented.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 04/03/2018 02:01 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

DL
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David L.
Denton, TX
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service; warranty covered A/C work
Service was great. My wife's rare time to take the vehicle in. AC wasn't cooling and that got fixed under warranty. Needed a new battery (4 years old) and the price was reasonable. State inspection was done; all was well.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 03/24/2018 12:12 PM

Thank you sir.

Don Wheeler
Fixed Operation Manager
940-243-6208

TK
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Thomas K.
Denton, TX
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Really fine, courteous service.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 03/22/2018 12:09 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

MW
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Maria W.
Little Elm, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Very Efficient
Went in on a Saturday morning & didn’t have a long wait. Very friendly & efficient.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 03/18/2018 08:47 PM

Thank you for the great survey 

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

BC
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Barbara C.
Lake Dallas, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly
Pleasant and friendly staff assisted in an efficient manner.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 03/17/2018 07:34 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

AA
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Allan A.
Denton, TX
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly
Everyone is always really nice here, which is why I travel here every time I need a service. This time though I'm not sure if my car was fixed right. It's been shaking when I drive on the highway since I left.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 03/12/2018 05:10 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

CM
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Corinne M.
Carrollton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Feels like Family!
This location does not feel like a dealership. It feels like family or your talking to your friend that you've known for a very long time. I will not go anywhere else!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 03/02/2018 08:57 AM

Thank you for your kind words

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

RC
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Richard/Tami C.
Little Elm, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Every time I bring my car to Eckert they are so attentive and friendly. I love my Hyundai and I love Eckert.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 02/24/2018 07:56 AM

Thank you for the great review.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

Verified Customer
Flower Mound, TX
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
friendly folks
none
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 02/07/2018 04:06 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

Verified Customer
Corinth, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service!
Always a pleasant experience when getting my car serviced here!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/31/2018 07:49 AM

Thank you for the five-star review

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

LK
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Loretta K.
The Colony, TX
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Santa Fe
they handled a difficult situation very well
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/30/2018 07:34 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

CB
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Christopher B.
Highland Village, TX
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service and great staff
See above
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/26/2018 04:17 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
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