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SureCritic / Hyundai Dealer / Hyundai of St. Augustine / ROGER YOUNG
RY

ROGER YOUNG

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1198 reviews)
85

Reviews of ROGER YOUNG

CM
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Cindy M.
Keystone Heights, FL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service department
Roger was kind and courteous and got my services in a timely manner. I highly recommend ty is service department.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/14/2020 12:03 PM

 We thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
JP
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Jb P.
Saint Augustine, FL
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
All of our experiences with the Saint Augustine Hyundai operation are good and this is our third purchase of Hyundai’s second at this dealership.
All of our experiences with the Saint Augustine Hyundai operation are good and this is our third purchase of Hyundai’s second at this dealership.Roger in service has been super helpful And knows that I was in the five minute business most of my life so we speak the same language! Ha ha
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/09/2020 01:23 PM

 We greatly appreciate you taking the time to share your service experience and kind words with us. Our team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
TW
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Terrance W.
Saint Augustine, FL
2019 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/08/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast service
Good service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/08/2020 12:56 PM

 We thank you for sharing your service experience with us. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
AR
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Avelino R.
Palm Coast, FL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
2019 Santa Fe Maintenance
Everything from scheduling, arrival processing, actual work and interacting with personnel was a breeze. The service adviser keeps me informed of issues all the time. Keep up the excellent job.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/08/2020 05:42 AM

 We appreciate you taking the time to share your service experience with us. We are committed to keeping you safe while exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
AL
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Albert L.
Palm Coast, FL
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service writer Roger
Roger works very hard to meet your expectations!!
He has every time with me for the last 5yrs.
Thank You Roger
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/01/2020 05:46 AM

 We greatly appreciate you taking the time to share your service experience and kind words with us. It is always a pleasure having you visit and we sincerely enjoy your conversations. We are committed to keeping you safe while exceeding your expectations. 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
GB
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George B.
Palm Coast, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Buy Hyundai
The service personal are worm and friendly.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/31/2020 05:38 AM

 Thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.
 We are now offering contact-less service with communications through text and emails.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
Verified Customer
Saint Augustine, FL
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai
The workers are very helpful
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/27/2020 05:35 AM

 Thank you for sharing your service experience and kind words with us. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
DK
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David K.
Palm Coast, FL
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Blown tire issue
The service advisor had already ordered 2 tires for my car even before my car arrived via the tow truck. I brought along my book to read, but I didn't even finish one chapter of my book when I paid for the installation of the two tires and was on my way again.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/24/2020 05:40 AM

 We greatly appreciate you taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
JL
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Joseph L.
Jacksonville, FL
2018 Hyundai Santa Fe Sport
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/16/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Every thing is perfect
Great place
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/17/2020 06:38 AM

 Thank you for sharing your service experience with us. Our apologizes for the extra time needed to complete your service. Our service team is committed to keeping you safe.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
Verified Customer
Interlachen, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer since 2013
Great people and
Vehicles
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/17/2020 06:35 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
Verified Customer
St. Augustine, FL
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly, Professional and trustworthy.
Hyundai of St Augustine goes out of their way to make you feel comfortable. The service advisors explain everything to you so you know what is happening with your vehicle. Top of the line service center. I highly recommend.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/14/2020 02:18 PM

 Thank you for taking the time to share your service experience with us and your kind words. Roger and Keith  are committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
Verified Customer
Palm Coast, FL
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly fast service
Needed my ac fixed in a pinch. Also had another issue needing fixed. Gave me a quick and reasonable quote and fixed it 2 days later! Thanks again. Rogers customer service was top notch!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/29/2020 06:28 AM

 We thank you for taking the time to share your service experience with us and your kind words. Roger and our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
KM
KEITH MONDELLO
RR
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Regina R.
Palm Coast, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Staff
Roger is the best in service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/27/2020 05:58 AM

Thank you for sharing your service experience with us and your kind words. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
RR
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Ronald R.
St. Augustine, FL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
My third new Hyundai and they are the only ones that I never had any problems with there service. Just a great company to do business with.
They Run There Business like a fine watch. Very Professional.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/15/2020 07:06 AM

 Thank you for taking the time to share your kind words with us and continued loyalty to Hyundai of St Augustine. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
DG
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Dina G.
Palm Coast, FL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
Roger is great to work with. It is obvious he likes what he is doing. He gives explanations and I really appreciate that. He is awesome and I want him to know that.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/13/2020 05:38 AM

 We appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations and keeping you safe.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
LC
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Loyd C.
Saint Johns, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Best car dealership in the area.
Fast, friendly and reliable service with great communication. Their sales department is low pressure and trustworthy. I have bought three cars here and plan to buy a 4th later this year!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/08/2020 07:54 AM

 We appreciate you taking the time to share your experience with us and the 5 star rating. We are committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
HH
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Harry H.
Palm Coast, FL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Service People are Terrific
Well done, Hyundai of St. Augustine. You have the nicest service people on the planet! Talk about being treated the way you want to be treated...... these guys and gals are terrific!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/06/2020 12:42 PM

 We thank you for sharing your service experience with us and the 5 star rating. We are committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
Verified Customer
Keystone Heights, FL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome Service Depart
Arrived very early for my appointment and Roger was able to get my car serviced right away.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/01/2020 06:42 AM

 Thank you for taking the time to share your service experience and kind words with us. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MC
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Michael C.
Palm Coast, FL
2017 Hyundai Santa Fe Sport
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/24/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
St. Augustine Hyundai
This is an exellent dealership with great service. Experienced a bit of untimliness this visit but beyond dealership control. Highly recommended.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/24/2020 12:24 PM

 Thank you for sharing your service experience with us and our sincere apologies for the extra time needed to complete your services. We are so dependant on Internet and when it goes down it slows down our normally quick routines. We are committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
DM
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Duane M.
Saint Augustine, FL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service. However the waiting area coud be improved.
Improve the waiting experience.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/24/2020 05:47 AM

 We appreciate you taking the time to share your service experience with us and the 5 star rating. We are actively working on our facility remodeling plans. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
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