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STEVE CHOUINARD

Torrington Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(389 reviews)
78

Reviews of STEVE CHOUINARD

RB
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Richard B.
Bantam, CT
2008 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
?
??
Recommended
David W. from Torrington Hyundai responded on 09/09/2016 12:55 PM

THANK YOU

Employees worked with
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STEVE CHOUINARD
GL
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Gregory L.
Torrington, CT
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Always Good Service
The title speaks for itself............
Recommended
STEVE C. from Torrington Hyundai responded on 09/06/2016 10:49 AM

Thank you for your review

Employees worked with
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STEVE CHOUINARD
ES
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Elizabeth S.
Winsted, CT
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Elizabeth Sansone
Great job
Recommended
Robert E. from Torrington Hyundai responded on 09/06/2016 04:48 AM

Thank You

Employees worked with
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STEVE CHOUINARD
AP
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Anne P.
Harwinton, CT
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great experience!
Everything was great!
Recommended
Robert E. from Torrington Hyundai responded on 09/06/2016 04:48 AM

Thank You

Employees worked with
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STEVE CHOUINARD
LK
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Laura K.
Burlington, CT
2008 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
They always get me right in away and are very nice and professional
Recommended
Robert E. from Torrington Hyundai responded on 09/01/2016 05:05 AM

Thank you.

Employees worked with
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STEVE CHOUINARD
SJ
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SANDRA J.
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
5-star service department
Car was in shop for amount of time given. Will certainly return for required service when due. All questions answered prior to appointment. Highly recommended service department.
Recommended
Robert E. from Torrington Hyundai responded on 08/29/2016 09:12 AM

Thank you.

Employees worked with
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STEVE CHOUINARD
Verified Customer
Torrington, CT
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
.
.
Recommended
Robert E. from Torrington Hyundai responded on 08/29/2016 06:21 AM

Thank you.

Employees worked with
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STEVE CHOUINARD
VJ
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Vanessa J.
Bristol, CT
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great quick service
Everyone was pleasant from the gentleman at the service desk to the woman at the checkout desk.
Recommended
Robert E. from Torrington Hyundai responded on 08/23/2016 05:13 AM

Thank you.

Employees worked with
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STEVE CHOUINARD
LN
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Lorna N.
Torrington, CT
2006 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
New Brakes and rotors
Great Job quick and effecient
Recommended
Robert E. from Torrington Hyundai responded on 08/22/2016 05:04 AM

Thank you.

Employees worked with
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STEVE CHOUINARD
Verified Customer
Torrington, CT
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Dexter,who has since passed away. I purchased many vehicles from him,always felt I was honestly treated.
My visit this time was fairly priced and services were not forced upon me.
Recommended
Robert E. from Torrington Hyundai responded on 08/15/2016 04:50 AM

Nice to hear thank you.

Employees worked with
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STEVE CHOUINARD
WL
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Walter L.
Windsor, CT
2007 Hyundai Entourage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Pleased
The folks at Torrington Hyundai are friendly and the service is thorough. Car still runs great after nine years.
Recommended
Robert E. from Torrington Hyundai responded on 08/10/2016 05:12 AM

Thank you happy driving!

Employees worked with
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STEVE CHOUINARD
PL
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Peter L.
Canton Center, CT
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
Consistently fine service
Recommended
Robert E. from Torrington Hyundai responded on 08/09/2016 07:08 AM

Thank you.

Employees worked with
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STEVE CHOUINARD
CM
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Camille M.
Harwinton, CT
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service of vehicle
Customer service ! They are always kind and caring about your vehicle.
Recommended
Robert E. from Torrington Hyundai responded on 08/09/2016 04:56 AM

Thank you for your response.

Employees worked with
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STEVE CHOUINARD
JB
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John B.
Winsted, CT
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
customer care
time sensitive
Recommended
Robert E. from Torrington Hyundai responded on 08/03/2016 11:56 AM

Thank you.

Employees worked with
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STEVE CHOUINARD
KN
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Kathleen N.
Meriden, CT
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Prompt, courteous , and efficient
Excellent service and friendly and helpful personnel
Recommended
Robert E. from Torrington Hyundai responded on 07/29/2016 06:07 AM

Thank you very much for the 5 star review. We appreciate your business and look foward to seeing you again.

Employees worked with
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STEVE CHOUINARD
JC
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James C.
Sherman, CT
2016 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/25/2022
Service Type: Repair
verified customerVerified Customer
6
Category: Service
Mike Haas was very good
The service department impressed me.
STEVE C. from Torrington Hyundai responded on 03/31/2022 05:19 AM

Good Morning,

   Id like to thank you for taking the time out of your dill to fill out our survey we strive for 5 star reviews and im glad my team hit the mark, have a great day!

-Steve Chouinard
Service Manager

Employees worked with
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STEVE CHOUINARD
Verified Customer
Canton, CT
2020 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/03/2021
Service Type: Maintenance
verified customerVerified Customer
8
Category: Service
Friendly and prompt
Always nice to speak with person at the service desk. Sales staff was helpful when comparing buying versus leasing
CHRISTOPHER D. from Torrington Hyundai responded on 10/04/2021 05:42 AM

Thank you for your review. Unfortunately a 4 star rating is a failing grade in Hyundai's eyes. I hope you can return the second review with a 5 star rating if you feel your advisor earned it. Thank you in advance.

Employees worked with
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STEVE CHOUINARD
Verified Customer
Winsted, CT
2016 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/13/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Good job!!
I had a recall notice.... when I called service department it was fully explained. I brought the car in and service department was awesome .. repair done in time stated..waiting room clean and comfortable!
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 04/14/2021 05:14 AM

Thank you for your review. I see you had a great visit but a 4 star rating in Hyundais eyes is failing. I hope you can return this survey with a 5 star rating. Thank you. Have a great day.

Employees worked with
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STEVE CHOUINARD
Verified Customer
CT
2019 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/20/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Kathy S
helpful staff, hours of operation good
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 09/20/2019 08:34 AM

Thank you Kathleen for your review. I hope on your next visit we will have earned a 5 star rating. Have a great weekend.

Employees worked with
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STEVE CHOUINARD
Verified Customer
Winsted, CT
2011 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Service administrator was a fantastic help and has restored my faith in the service department.
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 07/22/2019 05:16 AM

Thank you for your review. Hopefully we will have earned a 5 star rating at your next visit.

Employees worked with
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STEVE CHOUINARD
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