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STEVE CHOUINARD

Torrington Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(389 reviews)
78

Reviews of STEVE CHOUINARD

JK
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Joseph K.
Plainville, CT
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Prompt and courteous service
I felt welcome during the time it took to complete
the the service.
Recommended
STEVE C. from Torrington Hyundai responded on 01/23/2017 05:55 AM

Thank you so much for your awesome survey, we appreciate it!

-Steve C.

Employees worked with
SC
STEVE CHOUINARD
SC
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Steven C.
Waterbury, CT
2011 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/20/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
the people
great
Recommended
STEVE C. from Torrington Hyundai responded on 01/23/2017 05:53 AM

Thank you for your great survey, I appreciate it.

-Steve C.

Employees worked with
SC
STEVE CHOUINARD
MW
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Maxwell W.
Avon, CT
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Terrific staff and service
Would recommend and already have
Recommended
STEVE C. from Torrington Hyundai responded on 01/23/2017 05:55 AM

Thank you so much for your awesome survey, we appreciate it!

-Steve C.

Employees worked with
SC
STEVE CHOUINARD
SN
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Shannon N.
Torrington, CT
2014 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thankyou
I have a hectic work schedule & not alot of free time. Anytime I call, they get me in right away for an oil change.
Recommended
STEVE C. from Torrington Hyundai responded on 01/17/2017 06:11 AM

Thank you for your great review. We will try to make more people aware of the program. Next time you come in ask me to pull up your history and give you punches on your card for your past visits.
-Steve C

Employees worked with
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STEVE CHOUINARD
Verified Customer
Unionville, CT
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great aervice
Very pleased with this dealership and their service.
Recommended
Jon S. from Torrington Hyundai responded on 01/10/2017 04:52 AM

Kathleen,

Thank you for responding to the survey.

Regards,

Jon Sumner

Employees worked with
SC
STEVE CHOUINARD
RB
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Richard B.
Bantam, CT
2008 Hyundai Accent
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/06/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
? I'm not posting a review. Survey yes.
I thought this was a survey. The email stated this is a survey. Now it's a posted review? This is deceptive and will be reported as misleading to the Dept of Consumer Protection.
Recommended
Jon S. from Torrington Hyundai responded on 01/10/2017 04:55 AM

Richard,

Please call Jon Sumner-Service Manager at Torrington Hyundai to discuss this.

Thank you,

Jon Sumner

Employees worked with
SC
STEVE CHOUINARD
PS
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Pearl S.
Simsbury, CT
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They get 5 stars
They really listen to me when I say what I think is wrong. They answer in a timely manner
Recommended
STEVE C. from Torrington Hyundai responded on 01/05/2017 12:40 PM

Thank you very much for the great review! We appreciate it!

Employees worked with
SC
STEVE CHOUINARD
DO
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Dennis O.
Oxford, CT
2011 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent work and professional staff.
Outstanding dealership
Recommended
STEVE C. from Torrington Hyundai responded on 01/02/2017 07:57 AM

Thank you for the great review and Happy New Year!

-Steve C

Employees worked with
SC
STEVE CHOUINARD
Verified Customer
Plainville, CT
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Review
Service was excellent
Recommended
STEVE C. from Torrington Hyundai responded on 01/02/2017 07:58 AM

Thank you for the great review and Happy New Year!

-Steve C

Employees worked with
SC
STEVE CHOUINARD
DH
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David H.
Barkhamsted, CT
2011 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great, timely, same-day service
Very satisfied; price and timeliness of service.
Recommended
STEVE C. from Torrington Hyundai responded on 01/02/2017 08:00 AM

Thank you for the great review and Happy New Year!

-Steve C

Employees worked with
SC
STEVE CHOUINARD
MR
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Michael R.
Bristol, CT
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Torrington Hyundai Service is 5 stars!
Very friendly and efficient staff. Always on schedule...never delayed
Recommended
Jon S. from Torrington Hyundai responded on 12/23/2016 05:46 AM

Michael,

Thank you for responding to the survey.

Regards,

Jon Sumner

Employees worked with
SC
STEVE CHOUINARD
Verified Customer
Torrington, CT
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change
The work was completed in a timely fashion. The representative was professional and knowledgeable.
Recommended
Jon S. from Torrington Hyundai responded on 12/23/2016 05:47 AM

Frank,

Thank you for responding to the survey.

Regards,

Jon Sumner

Employees worked with
SC
STEVE CHOUINARD
MY
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Michael Y.
Litchfield, CT
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast, professional service.
The service department serviced my car within 24 hours of calling them. They had to know-how to correctly diagnose the problem and fix the problem. Comfortable couch in the waiting room!
Recommended
Jon S. from Torrington Hyundai responded on 12/21/2016 05:43 AM

Michael,

Thank you for responding to the survey.

Regards,

Jon Sumner

Employees worked with
SC
STEVE CHOUINARD
Verified Customer
Canton, CT
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
great servuce
I would recommend Torrington Hyundai to friends.
Recommended
STEVE C. from Torrington Hyundai responded on 12/12/2016 07:05 AM

Thank you very much for your 5 star review!!!

Employees worked with
SC
STEVE CHOUINARD
Verified Customer
New Hartford, CT
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
engine light repair
They took me in on the same day. Although it took an extra day, the actual cost was less than the estimate.
Recommended
Jon S. from Torrington Hyundai responded on 12/08/2016 05:08 AM

Jonathan,

Thank you for responding to the survey.

Regards,

Jon Sumner

Employees worked with
SC
STEVE CHOUINARD
ME
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Marie E.
Torrington, CT
2007 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Value and getting the work done correctlly the first time.
Probably the best dealership I have seen to have service done.
Recommended
STEVE C. from Torrington Hyundai responded on 12/07/2016 05:19 AM

Thanks for the review Marie!

Employees worked with
SC
STEVE CHOUINARD
PR
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Paul R.
Torrington, CT
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Service and Sales
Many associates are my former students and have told me, " Don't worry Mr. Roberts. You took good care of us, we'll take good care of you". They always have.
Recommended
STEVE C. from Torrington Hyundai responded on 12/07/2016 05:20 AM

Thanks Mr. Roberts.

Employees worked with
SC
STEVE CHOUINARD
PB
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Pamela B.
Torrington, CT
2014 Hyundai Santa Fe S
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/06/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
The service was very quick, which was helpful because I had to get into work.
Recommended
STEVE C. from Torrington Hyundai responded on 12/07/2016 05:20 AM

Thanks Pamela!

Employees worked with
SC
STEVE CHOUINARD
SD
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Sambo D.
Torrington, CT
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly
Excellent
Recommended
STEVE C. from Torrington Hyundai responded on 12/06/2016 06:45 AM

Thank you for your review!

Employees worked with
SC
STEVE CHOUINARD
TM
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Todd M.
Canton, CT
2010 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/30/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Service You Can Count On
The experience with Torrington Hyundai is very good. I have been using them for years and believe they have been getting better with age. They are timely, curtious and very close to their estimates so there are few surprises. If you don't need something done, they are one of the few who will be honest and tell you it can wait.
Recommended
STEVE C. from Torrington Hyundai responded on 12/02/2016 05:36 AM

Thank you for your great survey!

Employees worked with
SC
STEVE CHOUINARD
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