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STEVE CHOUINARD

Torrington Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(389 reviews)
78

Reviews of STEVE CHOUINARD

MR
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Michael R.
Bristol, CT
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Torrington Hyundai Service is 5 stars!
Very friendly and efficient staff. Always on schedule...never delayed
Recommended
Jon S. from Torrington Hyundai responded on 12/23/2016 05:46 AM

Michael,

Thank you for responding to the survey.

Regards,

Jon Sumner

Employees worked with
SC
STEVE CHOUINARD
Verified Customer
Torrington, CT
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change
The work was completed in a timely fashion. The representative was professional and knowledgeable.
Recommended
Jon S. from Torrington Hyundai responded on 12/23/2016 05:47 AM

Frank,

Thank you for responding to the survey.

Regards,

Jon Sumner

Employees worked with
SC
STEVE CHOUINARD
MY
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Michael Y.
Litchfield, CT
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast, professional service.
The service department serviced my car within 24 hours of calling them. They had to know-how to correctly diagnose the problem and fix the problem. Comfortable couch in the waiting room!
Recommended
Jon S. from Torrington Hyundai responded on 12/21/2016 05:43 AM

Michael,

Thank you for responding to the survey.

Regards,

Jon Sumner

Employees worked with
SC
STEVE CHOUINARD
Verified Customer
Canton, CT
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
great servuce
I would recommend Torrington Hyundai to friends.
Recommended
STEVE C. from Torrington Hyundai responded on 12/12/2016 07:05 AM

Thank you very much for your 5 star review!!!

Employees worked with
SC
STEVE CHOUINARD
Verified Customer
New Hartford, CT
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
engine light repair
They took me in on the same day. Although it took an extra day, the actual cost was less than the estimate.
Recommended
Jon S. from Torrington Hyundai responded on 12/08/2016 05:08 AM

Jonathan,

Thank you for responding to the survey.

Regards,

Jon Sumner

Employees worked with
SC
STEVE CHOUINARD
ME
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Marie E.
Torrington, CT
2007 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Value and getting the work done correctlly the first time.
Probably the best dealership I have seen to have service done.
Recommended
STEVE C. from Torrington Hyundai responded on 12/07/2016 05:19 AM

Thanks for the review Marie!

Employees worked with
SC
STEVE CHOUINARD
PR
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Paul R.
Torrington, CT
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Service and Sales
Many associates are my former students and have told me, " Don't worry Mr. Roberts. You took good care of us, we'll take good care of you". They always have.
Recommended
STEVE C. from Torrington Hyundai responded on 12/07/2016 05:20 AM

Thanks Mr. Roberts.

Employees worked with
SC
STEVE CHOUINARD
PB
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Pamela B.
Torrington, CT
2014 Hyundai Santa Fe S
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/06/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
The service was very quick, which was helpful because I had to get into work.
Recommended
STEVE C. from Torrington Hyundai responded on 12/07/2016 05:20 AM

Thanks Pamela!

Employees worked with
SC
STEVE CHOUINARD
SD
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Sambo D.
Torrington, CT
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly
Excellent
Recommended
STEVE C. from Torrington Hyundai responded on 12/06/2016 06:45 AM

Thank you for your review!

Employees worked with
SC
STEVE CHOUINARD
TM
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Todd M.
Canton, CT
2010 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/30/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Service You Can Count On
The experience with Torrington Hyundai is very good. I have been using them for years and believe they have been getting better with age. They are timely, curtious and very close to their estimates so there are few surprises. If you don't need something done, they are one of the few who will be honest and tell you it can wait.
Recommended
STEVE C. from Torrington Hyundai responded on 12/02/2016 05:36 AM

Thank you for your great survey!

Employees worked with
SC
STEVE CHOUINARD
CN
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Carla N.
Barkhamsted, CT
2005 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Yes
Recommended
Jon S. from Torrington Hyundai responded on 11/28/2016 05:24 AM

Carla,

Thank you for responding to the survey.

Regards,

Jon Sumner

Employees worked with
SC
STEVE CHOUINARD
EW
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Edward W.
Winsted, CT
2012 Hyundai Accent
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/21/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Convenient and timely service.
As above.
Recommended
Jon S. from Torrington Hyundai responded on 11/23/2016 07:37 AM

Thank yoi for responding to the survey.

Regards,

Jon Sumner

Employees worked with
SC
STEVE CHOUINARD
NV
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Nancy V.
Watertown, CT
2015 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
i already wrote this note in
already done...this survey is ridiculous and repeptative in it's composition
Recommended
Jon S. from Torrington Hyundai responded on 11/21/2016 10:00 AM

Nancy,

Thank you for your comments. Seasonal decorations will be put up shortly.

Regards,

Jon Sumner

Employees worked with
SC
STEVE CHOUINARD
BD
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Belinda D.
Plymouth, CT
2008 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/13/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Good people
Good service, nice people.
Recommended
Jon S. from Torrington Hyundai responded on 11/17/2016 04:48 AM

Thank you for responding to the survey.

Regards,

Jon Sumner

Employees worked with
SC
STEVE CHOUINARD
JP
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Joe P.
Waterbury, CT
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Good coustomer one on one service.
Visitor from NC I found the same quality service I left at home ., nice to see that .
Recommended
Jon S. from Torrington Hyundai responded on 11/17/2016 04:45 AM

Thank you for responding to the survey.

Regards,

Jon Sumner

Employees worked with
SC
STEVE CHOUINARD
JP
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James P.
Torrington, CT
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Department
The concern was researched and a solution to the challenge was found. Very professional service!
Recommended
Jon S. from Torrington Hyundai responded on 11/17/2016 04:45 AM

Thank you for responding to the survey.

Regards,

Jon Sumner

Employees worked with
SC
STEVE CHOUINARD
Verified Customer
Simsbury, CT
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Reviews
Yes, I would recommend this place to a friend and I have to two people.
Recommended
Jon S. from Torrington Hyundai responded on 11/11/2016 07:20 AM

Thank you for responding to the survey.

Regards,

Jon Sumner

Employees worked with
SC
STEVE CHOUINARD
SC
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Susan C.
Torrington, CT
2003 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Car service
Never had a problem after repairs,great service,good people.
Recommended
Jon S. from Torrington Hyundai responded on 11/09/2016 04:30 AM

Thank you for responding to the survey.

Regards,

Jon Sumner
Service Manager

Employees worked with
SC
STEVE CHOUINARD
Verified Customer
Sandisfield, MA
2010 Hyundai Elantra To
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai service
They are quick, courteous, and professional
Recommended
Jon S. from Torrington Hyundai responded on 11/09/2016 04:30 AM

Thank you for responding to the survey.

Regards,

Jon Sumner
Service Manager

Employees worked with
SC
STEVE CHOUINARD
WL
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Walter L.
Windsor, CT
2007 Hyundai Entourage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Regular service
With regular service at Torrington Hyundai, my 9-year old Entourage is still running great.
Recommended
Jon S. from Torrington Hyundai responded on 11/09/2016 04:29 AM

Thank you for responding to the survey.

Regards,

Jon Sumner
Service Manager

Employees worked with
SC
STEVE CHOUINARD
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