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SureCritic / Hyundai Dealer / Kelly Hyundai / STEPHEN EBERHARDT
SE

STEPHEN EBERHARDT

Kelly Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(410 reviews)
86

Reviews of STEPHEN EBERHARDT

KS
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Karen S.
Pine Grove, PA
2012 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
need the cookies back
they take the time out to explain what service needs to be done for your car
Recommended
STEPHEN C E. from Kelly Hyundai responded on 06/28/2021 05:45 AM

Thank you Karen for the 5 star survey!

You have been a long time/faithful customer of ours.
We are truly grateful for you and the time you spend with us.
We look forward to seeing you again.

Have a great week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
JB
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John B.
Temple, PA
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
WOW
Keep up the great work
Recommended
STEPHEN C E. from Kelly Hyundai responded on 06/07/2021 11:55 AM

Thank you Jack for the 5 star survey!

You are truly appreciated and valued.
We look forward to another opportunity to serve.

Enjoy your week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
FW
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F W.
Orwigsburg, PA
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service visit to Kelly Hyundai
The service Dept. Did a Great job as usual, this excellent treatment is the reason customers like us are going back again and again to purchase and service cars at this location
Thank you
Recommended
STEPHEN C E. from Kelly Hyundai responded on 06/01/2021 06:01 AM

Thank you Frances for the 5 star survey!

We are truly grateful for you guys and the time you spend with us.
We look forward to seeing you guys on any occasion.

Thank you for loyalty and your cheerful spirit.

Hope you had a great Holiday and enjoy the rest of your week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
KU
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Karen U.
Pine Grove, PA
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Explained service performed
Service performed explained as well as “report card” provided and was advised when next service is expected, and where to look for this information on the vehicle
Recommended
STEPHEN C E. from Kelly Hyundai responded on 06/01/2021 05:40 AM

Thank you Karen for the 5 star survey!

We are grateful for you and the time you spend with us.
We look forward to seeing you again.

Hope you had a great Holiday and enjoy your week!

Steve

Steve Eberhardt

Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
CG
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Christine G.
Lavelle, PA
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service center
So happy with my service at Kelly Hyundai. Super helpful staff and speedy service.
Will be returning and highly recommend- Steve was super helpful!
Recommended
STEPHEN C E. from Kelly Hyundai responded on 05/29/2021 03:55 AM

Thank you Christine for the 5 star survey!

We are truly grateful for you and the time you spend with us.
We look forward to seeing you again.

Have a great Holiday weekend!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
CK
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Craig K.
Kutztown, PA
2021 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The convenience of the dealership .
The only thing I wish they had had weekend service hours .
Recommended
STEPHEN C E. from Kelly Hyundai responded on 05/24/2021 08:35 AM

Thank you Craig for the 5 star survey!

We are grateful for you and your time spent with us.
We look forward to another opportunity to serve.

By the way ... We do have Saturday service hours.
We are open 7am to 4pm.
If you schedule ahead of time we can usually get you in.
Saturdays do get booked up quickly.

Have a great week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
SS
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Susan S.
Pittston, PA
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Professional, courteous and knowledgeable
Everyone was professional, courteous and knowledgeable. They were friendly. The place was impeccably clean.
Recommended
STEPHEN C E. from Kelly Hyundai responded on 05/13/2021 11:25 AM

Thank you Susan for the 5 star survey!

We are truly thankful for you personally and the time you spend with us.
We look forward to another opportunity to serve.

Enjoy the rest of your week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
RL
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Rita L.
Hamburg, PA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Service
Very accommodating
Recommended
STEPHEN C E. from Kelly Hyundai responded on 03/23/2021 02:27 PM

Thank you Rita for the 5 star survey!

We are truly grateful for you and your valuable time spent with us.
We look forward to another opportunity to serve.

Have a great rest of your week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
GS
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Guy S.
Pine Grove, PA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
A very impressive Dealership and owner !
In a few words . I have been a customer of this Dealership for about 18 years. So this says it all.
Recommended
STEPHEN C E. from Kelly Hyundai responded on 03/17/2021 09:05 AM

Thank you Guy for the great survey!

You have been a faithful, long-time customer of ours.
We are truly thankful for you.
We value you and your time tremendously!

Enjoy the rest of your week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
MP
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Mia P.
Sinking Spring, PA
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
2012 Sonata service was exceptional
I had a tire issue and the service advisor was able to schedule me the same day for service. They diagnosed the issue and replaced the tire in an efficient manner at an affordable price.
Recommended
STEPHEN C E. from Kelly Hyundai responded on 03/01/2021 04:51 AM

Thank you Doug & Mia for the 5 star survey!

You guys have been long-time faithful customers of ours for many years.
We appreciate and value you tremendously.
It is always a pleasure to see you guys.

Have a great week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
Verified Customer
Sugarloaf, PA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Friendly and accommodating
The team at Freedom Hyundai were great. They were informative, friendly and accommodating my needs. They went above and beyond to make sure I was satisfied with car. I would recommend this dealership to all friends and family.
Recommended
STEPHEN C E. from Kelly Hyundai responded on 02/19/2021 10:53 AM

Wow! Thank you for the 5 star survey and the kind words!

We are extremely grateful for you and the time you spend with us.
We look forward to another opportunity to serve.

Have a great weekend!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
PC
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Paul C.
Kutztown, PA
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service and efficiency
They were quick with the service and very helpful with any questions I had. Did a great job working on my car and haven’t had any problems since changing to them for repairs
Recommended
STEPHEN C E. from Kelly Hyundai responded on 02/15/2021 05:13 AM

Thank you Paul for the 5 star survey and the kind words!

We are truly grateful for you and the time you spend with us.
We look forward to another opportunity to serve.

Have a great week and stay safe!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
Verified Customer
North Wales, PA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Good
Good
Recommended
STEPHEN C E. from Kelly Hyundai responded on 01/26/2021 04:47 AM

Thank you for  the 5 star review!

We are thankful for your business and the time you spend with us.
We look forward to another opportunity to serve.

Have a great rest of your week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
BD
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Brad D.
Hamburg, PA
2012 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Gas Cap
After market gas caps do not seal properly and cause the check engine light to appear
Recommended
STEPHEN C E. from Kelly Hyundai responded on 12/28/2020 02:09 PM

Thank you Brad for the 5 star survey!

We appreciate the 5 stars even though you had a "not so positive" experience.
Hopefully we will not have to see for such a "frivolous" repair again.

We value you and your time tremendously.

Happy New Year!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
EV
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Eusebio V.
Reading, PA
2020 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent
Friendly staff, easy to work with. Helpful and attractive to needs of vehicle and owner
Recommended
STEPHEN C E. from Kelly Hyundai responded on 12/17/2020 04:43 AM

Thank you Eusebio for the 5 star survey!

We are thankful for you and the time you spend with us.
We look forward to your next visit.

Enjoy the rest of your week and Happy Holidays!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
KM
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Kenneth M.
Lehighton, PA
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Freedom Hyundai service team
Overall a very good dealership. Service done right the first time. First Hyundai I bought elsewhere clis to were I lived at the time . Then I moved and discovered Freedom had serviced here since . Last 2 sonatas were both from Freedom.
Recommended
STEPHEN C E. from Kelly Hyundai responded on 12/11/2020 03:12 PM

Thank you Ken for the 5 star survey!

It is always a pleasure to see you and service your vehicle.
You have been a long time/faithful customer.
We value you and your time with us tremendously.

Have a great weekend and Happy Holidays!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
WL
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Wayne L.
Reading, PA
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Oil change
Fast and great service
Recommended
STEPHEN C E. from Kelly Hyundai responded on 12/08/2020 10:41 AM

Thank you Wayne for the 5 star survey!

It is always a pleasure to see you.
We are grateful for you and your business.

Have a great week and Happy Holidays!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
JK
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John K.
Shenandoah, PA
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
A Nice Hyundai Dealership
Been buying and leasing vehicles since 2018 at Freedom Hyundai and really enjoy everything about the place.
Recommended
STEPHEN C E. from Kelly Hyundai responded on 11/30/2020 09:08 AM

Thank you John for the 5 star survey!

We are extremely grateful for you and the time you spend with us.
We look forward to seeing you again.

Have a great week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
SB
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Sherry B.
Pottsville, PA
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service Center
Hyundai Service Center Center in Hamburg Pa is great The staff goes out of the way to make sure you understand what work they are doing on your car The waiting area is clean and comfortable
Recommended
STEPHEN C E. from Kelly Hyundai responded on 11/25/2020 04:02 AM

Thank you Sherry for the 5 star survey!

We are extremely grateful for you and your business with us.
We look forward to your next visit.

Happy Thanksgiving!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
Verified Customer
Sinking Spring, PA
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Exceptional staff
Staff is always professional but most importantly they’re friendly and always willing to not only answer your questions but explain what is being done to your vehicle and why.
Recommended
Corey S. from Kelly Hyundai responded on 11/13/2020 11:46 AM

Thank you for the 5 star survey!

We are very thankful for you and your time.
We look for to seeing you next time.

Have a great week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415

Employees worked with
SE
STEPHEN EBERHARDT
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