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SureCritic / Hyundai Dealer / Kelly Hyundai / STEPHEN EBERHARDT
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STEPHEN EBERHARDT

Kelly Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(410 reviews)
86

Reviews of STEPHEN EBERHARDT

GG
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Gregory G.
Newmanstown, PA
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
service review
excellent
Recommended
STEPHEN C E. from Kelly Hyundai responded on 09/21/2020 02:20 PM

Thank you Greg for the 5 star survey!

It is our pleasure to serve.
We look forward to your next visit with us.

Have a great week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
CS
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Cheyenne S.
Kutztown, PA
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
The Best!
They were very flexible with scheduling my appointment and explained everything to me in a way where I was not confused
Recommended
Corey S. from Kelly Hyundai responded on 09/08/2020 10:53 AM

Thank you for taking the time to complete our survey and the 5 star review! We appreciate the positive feedback and are pleased to hear your visit went well! If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Employees worked with
SE
STEPHEN EBERHARDT
Verified Customer
Mcadoo, PA
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service
Timely attention, quick and efficient service! Super friendly and accommodating! Clean facility and precautionary ( mask wearing and distancing) while all were professional
Recommended
STEPHEN C E. from Kelly Hyundai responded on 07/28/2020 11:20 AM

Thank you for the 5 star survey and the nice words!

Your opinion is extremely important to us.
We value you and the time you spend with us.
We look forward to your next visit.

Enjoy the rest of your week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
KW
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Kathleen W.
Hamburg, PA
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service
The service was prompt and they took care of several services on my vehicle keeping costs to a minimum.
Recommended
STEPHEN C E. from Kelly Hyundai responded on 07/18/2020 04:15 AM

Thank you Kathleen for the 5 star survey!

We are thankful for you and the time you spend with.
We look forward to your next visit.

Have a great weekend!

Steve

Steve Eberhardt

Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
GB
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Gerard B.
Shoemakersville, PA
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Amazing Again
Top Notch! Fast and Friendly.
Recommended
STEPHEN C E. from Kelly Hyundai responded on 07/10/2020 03:12 PM

Thank you Gerard for the 5 star survey!

We are grateful for your time and patience in getting your concern fixed for your vehicle.
I am very glad it worked out.
We look forward to your next visit.

Have a great weekend!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
BD
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Brad D.
Hamburg, PA
2014 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2020
verified customer Verified Customer
Category: Service
Motor Warranty
The service team did a great job explaining the repairs and completed them in a timely manner! They also quickly addressed and fixed all our concerns and the service manager was especially helpful and informative.
Recommended
Employees worked with
SE
STEPHEN EBERHARDT
GW
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Gladys W.
Orwigsburg, PA
2016 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Ref.: Steve Ebethardt Service Manager
Steve is an excellent representative of your dealership. Professional, courteous & easy to deal with, every time, I may add.
We currently deal with him for, Santa Fe, Tucson & accent . Prior to that Genesis .
Never once did we have any issue with him.
Recommended
STEPHEN C E. from Kelly Hyundai responded on 07/06/2020 08:49 AM

Thank you Gladys for the 5 star survey and the kind words!

We are very thankful for you and Francis for not only your business but the joy you guys bring every time you are with us. We look forward to your visits.
It is our pleasure to have you as customers and friends.

Have a wonderful week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
CN
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Cindy N.
Kutztown, PA
2015 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Oil change
I was treated royalty. Polite, courteous people and my car was returned in a normal time.
Recommended
Corey S. from Kelly Hyundai responded on 06/27/2020 05:46 AM

Cindy,

Thank you for the fantastic 5 star review! Its always a pleasure having you with us at the shop. If there is any we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Employees worked with
SE
STEPHEN EBERHARDT
HK
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Heather K.
New Tripoli, PA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Always great service
I’ve never had a bad experience, over the last 7 years.
Recommended
STEPHEN C E. from Kelly Hyundai responded on 06/24/2020 02:41 PM

Thank you Heather for the 5 star review!

We are truly grateful for you and for your business over the years.
It is always a pleasure to see you.

Enjoy the rest of your week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
DJ
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Diann J.
New Philadelphia, PA
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The ease of making appointments is great !!
I called and they got us in the very next day. Everyone was great to deal with. Excellent service!!!
Recommended
STEPHEN C E. from Kelly Hyundai responded on 06/11/2020 02:32 PM

Thank you Diann for the 5 star survey and the nice words!

We are very thankful for you and the time you spend with us.
We look forward to your next visit.

Have a great rest of your week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
DK
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Diane K.
Reading, PA
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The employees are friendly
Great
Recommended
STEPHEN C E. from Kelly Hyundai responded on 06/10/2020 02:31 PM

Thank you Diane for the 5 star survey and the kind words.

We'll take "friendly".
We are truly thankful for you and your business.
We look forward to your next visit with us.

Enjoy the rest of your week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
GS
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Guy S.
Pine Grove, PA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
A very impressive Dealership and owner !
Always treated with respect as a person and always listens if I have a problem or question about my car.
Recommended
STEPHEN C E. from Kelly Hyundai responded on 06/09/2020 01:01 PM

Thank you Guy for the 5 star survey and the kind words!

We are thankful for your business and the time you spend with us.
We look forward to another opportunity to serve.

Have a great rest of your week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
WL
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Wayne L.
Reading, PA
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Awesome service group
Everything was fast and courteous
Recommended
STEPHEN C E. from Kelly Hyundai responded on 06/09/2020 11:38 AM

Thank you Wayne for the 5 star survey!

We are truly thankful for your business with us.
We look forward to another opportunity to serve.

Enjoy the rest of your week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
AZ
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Amy Z.
Tamaqua, PA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendly service
Great place. I emailed Steve Eberhardt. He set my appointment for me through email and answered all my questions. It was so easy
Recommended
STEPHEN C E. from Kelly Hyundai responded on 06/09/2020 11:37 AM

Thank you Amy for taking the time to fill out our survey and for 5 stars!

I am very happy everything went well with your visit.
We are truly thankful for you and the time you spend with us.
We look forward to your next visit.

Enjoy the rest of your week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
JR
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John R.
Blandon, PA
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The people
People always are helpful to my needs.
Recommended
STEPHEN C E. from Kelly Hyundai responded on 06/06/2020 12:54 PM

Thank you John for the 5 star survey!

It is a pleasure to have you as a customer.
We look forward to another opportunity to serve.

Have a great weekend!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
JA
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James A.
Hamburg, PA
2008 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service always
Always very accommodating
Recommended
STEPHEN C E. from Kelly Hyundai responded on 06/02/2020 04:47 AM

Thank you James for the 5 star survey!

We are thankful for you and your time with us.
It is always great to see you.

Have an awesome week and stay safe!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
KK
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Kesha K.
Hamburg, PA
2010 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
car problems
I have delt with them for a safety recall and found out what else was wrong with my car so returned for them to fix what was broken I dealt with Steve both times. GREAT CUSTOMER SERVICE!
Recommended
STEPHEN C E. from Kelly Hyundai responded on 05/28/2020 03:55 AM

Thank you Kesha for the great survey and the nice comment!

We are grateful for your business and the time you spend with us.
It is our pleasure to serve.
We look forward to your next visit.

Enjoy the rest of your week and stay safe!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
Verified Customer
Tamaqua, PA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Good
Recommended
STEPHEN C E. from Kelly Hyundai responded on 05/04/2020 04:36 AM

Thank you for the great survey!

We are truly thankful for you and the time you spend with us.
We look forward to your next visit.

Have a great week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
MA
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Marc A.
Breinigsville, PA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Happy in Weisenberg
Quick and friendly service
Recommended
STEPHEN C E. from Kelly Hyundai responded on 05/01/2020 12:21 PM

Thank you Marc for the 5 star survey!

We are thankful for you and the time you spent with us.
Please do not hesitate to contact us for any/all of your vehicle's needs.

Have a great weekend!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
WL
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Wayne L.
Reading, PA
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Inspection
Everyone there was perfosnial and nice. They wore there mask and was very fast
Recommended
STEPHEN C E. from Kelly Hyundai responded on 05/01/2020 05:29 AM

Thank you Wayne for the 5 star survey!

We are extremely grateful for you and your business.
We look forward to another opportunity to serve.

Have a great weekend and stay safe!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
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