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SureCritic / Hyundai Dealer / Temecula Hyundai / STEVE ENRIQUEZ
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STEVE ENRIQUEZ

Temecula Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(661 reviews)
81

Reviews of STEVE ENRIQUEZ

Verified Customer
Temecula, CA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great customer service staff
They were very good with communication and informing me on what was wrong and when I could expect to get my car back. No hidden fees and very trust worthy.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 05/08/2018 12:45 PM

Thanks so very much for the awesome review. Hope you have a great day. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
IV
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Imson V.
Murrieta, CA
2017 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Scheduling was easy and fast
Able to get appointment at the earliest possible time.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 05/08/2018 10:07 AM

Thank you for coming by to get your vehicle serviced with us. I am so sorry for the inconvenience of the cable under the pedal. I will be having a conversation with the person that worked on your vehicle. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
Verified Customer
Murrieta, CA
2016 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Temecula Hyundai
Good service department
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 05/07/2018 07:30 AM

Thank you for the review. Temecula Hyundai appreciates you as a customer. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
VV
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Victor V.
Oceanside, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very helpful!!
I love this place as all my questions and concerns regarding our vehicle are answered. Additionally, the service is good and fast. Will keep coming back.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 05/01/2018 11:06 AM

Thanks for the awesome review. I am very glad to see how happy you are with our service. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
CL
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Chris L.
Lake Elsinore, CA
2011 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Job well done!
Had issues with several things on my Sonata Hybrid, main issue was the transmission. All problems were resolved under warranty and all work completed within a week. Including a new transmission. Thank you extended warranty. Everyone I dealt with from beginning to end were incredibly helpful and knowledgeable. I was kept in the loop the whole time, as my service rep kept me up to date.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/30/2018 08:11 PM

Thank you for the great review. Thanks for being part of our Temecula Hyundai family. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
JH
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James H.
Temecula, CA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer
Everything was as expected
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/27/2018 10:17 AM

Thank you for visiting us to take care of your vehicle. We appreciate you coming by. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
CR
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Clemente R.
Lake Elsinore, CA
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
has been good
Awsome service, on the que.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/23/2018 07:51 AM

Thank you so very much for the great review. Thank you for letting us service your vehicle. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
Verified Customer
Fallbrook, CA
2014 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
excellent customer service
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/21/2018 01:31 PM

Team Temecula Hyundai thanks for for your service. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
RB
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Rockell B.
Lake Elsinore, CA
2012 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
The Best Team Ever
I wish, I could give every detail about my experience with the team at Temecula Hyundai. I will say this I am a loyal customer for life based on how amazing Steve & the entire Hyundai dealership treated me. They went about and beyond for me & they made me feel like more than a customer. I always dreaded dealerships because most see as a number $. Not here not with Hyundai they treat you as family & to me they’re my hero’s. I had the best experience & I don’t care how much money I make or far I live, I will forever be Hyundai owner & comeback to Temecula dealership they’re are a stelllar team!!!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/18/2018 10:45 AM

Thanks for the great review. We thank you for our service. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
Verified Customer
Canyon Lake, CA
2012 Hyundai Elantra
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/18/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Staff was nice
Only go if something is covered. Otherwise too expensive
Not Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/18/2018 04:25 PM

Thank you so much for the review. I hope per our conversation we were able to clarify any issues with your last service. We do hope to see you again in the future for any service or warranty work needed. Thank you again and hope you have a great day. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
JS
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Jill S.
Porterville, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great job again!
Thanks to Steve for remembering me from my last visit. That was awesome! Thanks for getting the work done quickly even though you were really busy. Thank you also for the car wash. Car service is not a lot of fun, but all of you make it pretty painless, except for having to pay! Thanks again.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/18/2018 07:04 AM

Thank you for the great review. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
JW
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Jacqueline W.
San Diego, CA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The Staff♥️♥️♥️♥️♥️
Best staff ever! Thank you!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/17/2018 10:34 AM

Thank you so very much for the great review. Very much appreciate the quick response. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
DC
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Diane C.
Temecula, CA
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Superior Service
I have been to this service center countless times since I bought my Santa Fe and have ever been disappointed with the service.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/17/2018 08:20 AM

Thanks for the great review. Hope to see you again soon. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
HM
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Hamilton M.
Murrieta, CA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service as Always
Went in for excessive road noise two weeks ahead of the scheduled 90K and recall work. they diagnosed the problem, went ahead and did the recall and 90K at the same time and within a few hours I was back on the road. 6 Years, 86K miles and only 2 unscheduled services!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/17/2018 08:09 AM

Thank you for the 5 star review. We hope to see you again for your next service. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
Verified Customer
Lake Elsinore, CA
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Temecula Hyundai has always provided great service. They are timely, consistent and always ensure my vehicle is in the best condition. I always feel confidant my car will be at its best after its services at this dealership.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/17/2018 08:07 AM

Thank you for the great review. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
MF
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Marjorie F.
Fallbrook, CA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
service department
Did a great explanation of the problem and the time it would take. Provided transportation for me. People very courteous and caring.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/12/2018 12:07 PM

Thanks for the great review. We are thankful for you as a customer.






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
Verified Customer
Nuevo, CA
2013 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Major Maintenace Visit, Happy Customer, Will Return!
This was my second time at Temecula Hyundai. I was very happy with the service and will return. I especially appreciate the time Steve spent explaining everything to me. He was very clear about what should be done now, and what to expect in the next 6-12 months (my car has about 90k miles). Great group, super friendly, and very honest. Highly recommended!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/12/2018 09:15 AM

Thanks for the awesome words. I am glad that our department took such great care of your vehicle. Thank you so much again. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
Verified Customer
Temecula, CA
2016 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast service
Drove up without an appt. Took the car to do the service. And they gave me a ride home and pickup - no cost!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/10/2018 09:05 PM

Thank you for kind review. I am glad the ride situation worked out. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
RB
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Robert B.
San Jacinto, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
They did great on timing, was in and out within an hour and a half including a wash and tire rotation alon with my oil change.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/09/2018 05:53 PM

I am very glad to see my guys taking care of you within a reasonable time. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
RE
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Raymund E.
Murrieta, CA
2011 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/09/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
NA
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/09/2018 03:20 PM

Thank you for the review. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
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